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Basement & Foundation reviews in North Tonawanda

  • D
    I have waited to write a review for this company as I was hopeful they would correct the problem they left me with. I hired this company last spring to replace the drain tile system in my basement and reroute the sump pump drainage from the backyard which was causing a build up of water to the front of the house where they installed a bubbler system that was to drain the water into the city storm sewer. I am left with a swamp in my front yard and at the street. So all in all they moved a pile of water from the backyard to the front yard leaving me with yet another problem. This company has been contacted several times. Sometimes they respond and others we are just ignored. The owner last came out and said there was an obvious problem and they would be out to address it and followed up with a never mind there is nothing we came do as your street doesn���t have storm sewer drainage. Not sure why they would do a job that wasn���t able to be completed correctly and now I���m stuck with this water build up. The city is looking into the issue so I am hopeful they can direct me on what do next as this company doesn���t seem to care after receiving my 7,500 dollars. We have had other issues over the last year that we ended up correcting ourselves as they never followed through. I am very disappointed in this company and would highly recommend using someone else.
    - Cory B.
  • A
    Dunn Ryte Payntin & Services
    frankly i was stunned at how Dan quoted, priced and dated the job. with and older all-electric kitchen, I needed true natural gas commercial ovens and cooktops. He appeared early, with all equipment and tools, every item needed, and was completed in one day, cleaned up and left. have had other painting jobs done by them previously with excellent results as well. definetely a first choice for any job for us.
    - Chris B.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    3 man crew completed job in 6 hours in 90 degree heat without complaint or compromise to workmanship. New line, including clean out and bubbler at street was done in glued Sch 35 PVC. Soil was neatly replaced and area cleaned up before they left. Excellent job!
    - STEPHEN P D.
  • A
    Kaz Companies Inc
    The overall project went very well.  Kaz was one of three companies that bid on the project, and they did the most professional job of listening and responding to our thoughts.  The upfront planning was clear.  Communication during the project was always very responsive and thorough.  The selection process was handled very well, with the individual listening to our thoughts, but also feeling free to offer her own opinion, which we valued.  The quality of the work was excellent--both by Kaz employees and by the several subcontractors.  The Kaz employee who did the carpentry and performed the overall ongoing management of the project did an outstanding job.  We are pleased with the final result.
    - Fred W.
  • A
    This was my first experience doing a large project with a contractor and I can honestly say I will work with Russell Renovations as long as they are able to. I even joked that my husband will never lift a finger again. Their professionalism is above and beyond what I could have ever imagined. I found them through Angie?s list and am very pleased that I did.
    From the very first meeting they were on time, professional, and very easy to work with. In fact, out of everyone I met with, Tim was the only contractor who was on time and didn?t have a reason to reschedule or cancel our initial meeting. I am very particular with who I allow to do work in my house, and after meeting with 10+ contractors I knew I had to work with Russell Renovations.
    I was very impressed with the ease of communication and transparency. I had several ideas I found online and Tim worked with me closely to make them become reality. Everything was completed as I had requested in the time frame that was asked. While doing the work they were more than respectful to my family, friends and neighbors who had stopped by several times to admire the work.
    The working conditions were very clean with absolutely no work left for me to do afterwards. There were no delays or unexpected circumstances. We are so pleased with the work and do not have any complaints or concerns. I would highly recommend Russell Renovations to anyone looking for high quality amazing work.
    - Katherine S.
  • A
    Lengyel Enterprises

    After 6 weeks of calling contractors based on newspaper ads, angies list, referrals, I had a problem getting contractors out and/or getting a quote once they saw the job.

    My first choice, Joe C of A-1 came out but was unable to provide a quote for the work to be done immediately.  Joe then recommended Chris Lengyel of Lengyel Enterprises.

    Chris came in one day later, quoted, started the job on Monday and completed it on Wednesday.

    Both he and his co-workers were fast, clean, quiet, and respectful of my property and myself. I went from being concerned that I wouldn't be able to repair my home before winter to having a first rate job done within one week.  I would recommend Lengyel Enterprises to anyone needing structural work.

    - J P.
  • A
    Frank's Basement Systems
    I was very nervous about getting the leak fixed in my basement because I don't know much about this type of repair, and my research online had shown me that this can run into great expense.  My first contact with Frank's was through email.  They called me immediately (within an hour) to schedule the free consultation.  Michael Palmieri was the consultant.  He was punctual, very personable, and explained exactly how the repair would be made.  He gave me the estimate.  After the thoroughness of his explanation, (including showing me some of the material to be used), I contracted with Frank's on the spot.  Michael gave me his card with all his numbers, and told me to contact him with any questions or concerns.  I did contact Michael to find out when the job would be scheduled, and he responded immediately to my question.
      I scheduled the work for Spring Break.  Peter was the technician.  He arrived at the specified time, and was terrific!  He showed me how the leak would be prepared, and set about to do the work.  I am thrilled with the result.  There is a guarantee for the work, and they will come back if necessary.  I hope I won't have any other leaks, but I would not hesitate to call Frank's again.
    - Catherine H.
  • A
    Frost Waterproofing
    I needed to have my mother's basement waterproofed. The estimate was done by the owner, Mike Frost.  He was polite, professional and also suggested what needed to be done to waterproof basement.  Once the contract was signed, a date was set for work to begin.  Some of the work was done in the evenings and on weekends which was convenient since I did not have to take off time from work. Mike and his workers were alway on time, very polite and very considerate.  Putting in drain tiles is a very hard and dirty job, but they cleaned up every day.  The crew was always willing to discuss what they were doing and answer any questons we had.   They knew the rules for our town and when the town inspector came to approve the work, they had no problems complying with any chages he wanted to see.  The work took about a week to fully complete and have inspected.  The basement looks wonderful and is dry for the first time in years.  Mike and his crew left our home in better condition than they found it.   I would highly recommend them. 
    - Brian S.
  • B
    Frank's Basement Systems
    After starting later in the year than we were told, work was finally underway.   It took several weeks to complete as it was a very large job. There were some glitches as with all construction jobs.   Anytime we called Frank's with an issue they would address our concerns.    When it came down to the final finishing touches, we had some issues, which we  were not happy about.   We called the company and Frank (the owner) came to our house and we went over everyone of our issues with him.   Not only did he address each and every problem, he made sure everything was corrected to our satisfaction.   He even refunded some of our money.    He is very caring business man.
    - Kathy E.
  • B
    Frank's Basement Systems
    The basement is DEFINITELY DRY but I thought the fancier walls would be a little more durable than they are--you have to be careful because you can stab stuff through them.  The basement, however, does seem a bit more warm than before--even though we did have insulation before.

    The guys who did the work were very careful not to get anything else dirty and they cleaned up well.  The only thing I would have to say about the guys is that there was some kind of tiff between two of them, and it sounded like the one was going to walk off the job.  I am very conflict-averse, so just the fact that something like that was going on made me a little nervous. The job foreman seemed cranky.

    The salesman, Frank Nati, was very professional, knew his stuff, and even came back to look at the concrete to be sure it was drying.

    Lately, we have had a LOT of rain, and I can say that our basement is EXTREMELY DRY!  I'm very happy with the final outcome.  (And the fact that we have a legal, written guarantee for 35 years gives me that extra piece of mind that I need!)
    - Joe Z.
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Foundation & Basement Contractors in North Tonawanda

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