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Appliance Repair reviews in North Syracuse

  • A
    John is wonderful. He checked my dishwasher out as was very honest with how much the repair would cost. I decided to just purchase a new one and John will be installing for me. I highly recommend JB Appliance.
    - Jean B.
  • B
    Sears Appliance Repair
    The technician found a piece of glass in the pump and removed it. He was here and gone in half an hour. He did a wonderful job. It was difficult setting up the appointment as the person I was speaking to was very difficult to understand and annoying to talk to. The price was a little expensive
    - Janet P.
  • A
    I called John on Sunday afternoon. Told him my washer was not spinning or draining water. He said he was on another job but would call me when he was done. He called 2 hrs later and said he could come and look at it. He called again when he was down the street. Looked at the washer and gave me 2 choices of how he could fix it. He was done in 20 minutes. Told me if I wanted him to order a new switch he could and would only charge me for the part when he comes back. This is twice I have used John and would not hesitate to call him again.
    - Jim M.
  • A
    it went well.he called 10 minutes before he said he would arrive. john was everything that I read about and more. professional,polite,knowledgable ,and just a nice guy.he even fixed our water problem with the washermachine at no extra cost. I would most definitely hire and recommend himto my family and friends.
    - michael o.
  • A
    John was very professional and helpful. When I called he was at a job and said he would call back. Called back soon, let me know where he was, said he had one more stop and would then be at my house. He arrived shortly after. Showed me how to remove the agitator if I ever need to again.
    Also offered a tip on why my dehumidifier was leaking water. Took his suggestion and it hasn't leaked since.
    Mine was obviously not a major job, but John was professional, friendly, helpful and the price was reasonable.
    I will certainly use him again.
    - david m.
  • A
    County Wide Appliance Service
    Within 48 hours of my call, the repairman arrived at my house to assess what the problem was with my washing machine. As it turned out, it was a very minor problem that required no parts and I was charged only for the original service call. He could have told me anything about what was wrong and I would have believed him but he did not.

    i have used Countywide for many years and they have fixed everything from dishwashers, washers and dryers to refrigerators large freezers. I have found the to be honest and efficient ... Not to mention the fact that they always do quality work!
    - Linda K.
  • A
    Excellent.  The part was exactly what was needed and video instructions were very useful and went pretty much as was on the instructions.   Was an easy repair of the ERC part and my gas range is working perfectly.  Part arrived very quickly also.
    - Robert T.
  • A
    My dryer had an e68 error on it, I looked it up on line and its a very common problem. 
    I had my wife get the model number and called john from jb appliance. he knew right away what the problem was, and would get a price quote for the part and call me back.
    when he tried to lookup the part he couldent find it due to the fact that my wife had writened the model down inproperly. when he called back and asked if i could get the model number again, ! said that I'm in a wheelchair and the dryer is in the basement, so i would have to wait until my wife got home to get that info. for him.
    John offered to come over and get the number for me, then gave me a quote for $250 for replacement of board and labor. and it would take acouple of days to get part.
    I had looked up the problem on line and it is only a resistor problem, so I asked John if he would be willing to remove the board for me and I would repair the resistor on the board.
    He was very agreeable and even stated that after I repaired the board I could call him back and he would reinstall it for free.
    So he removed the board, then I repaired per internet, and instead of $250 the repair was only $42 for his labor.
    Thank you John
    Ps  Forgot to mention called at 9:30am and he was in someone else's basement, and was at my place by 11:00am Wow!
    - Gregg K.
  • A
    Dryer would not heat.  Checked Angie's List and saw reviews for JB Appliance--could not believe the rave reviews he got!  Called John Tuesday morning described the problem to hem--he said he could probably come over that afternoon--I told him it was not an emergency so Wednesday would be fine.  He called me in the morning and told me he would be there at 12:30--and he was.  He described and showed me what he was doing every step of the way.  I wonderful man to deal with--I was not sure there were people like John still around.  He had the part on his truck and finished the work quickly and efficiently;y.  I talked to him about checking on my mother-in -laws oven and he said if she wanted it looked at he would.  Highly recommend him!!!
    - Jim M.
  • A
    We called John approx. 9 am and told him the problem we were having with our washer. He showed up about an hr later on the same day. He looked at the machine, and told us what the problem was. He had parts in his truck. He got the parts, and fixed my wash machine within an hr.
    I am very impressed at the speed in which he was able to fix my machine. He kept apologizing for the total cost, saying that $40 was labor and the rest was parts and taxes.  I also used the 5% discount coupon that he has on Angie's List. He guaranteed the parts for 1 yr.
    I am very happy with his work, and will recommend him to anyone I know
    - Kathy T.
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Appliance Repair Services in North Syracuse

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