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Find Top-Rated North Salem Chimney And Fireplace Contractors

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Chimney & Fireplace reviews in North Salem

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  • I called Alpine in response to an Angie's List coupon special - $148 for cleaning one fireplace chimney and one oil furnace chimney.  When the crew arrived I was told that I needed repairs to my chimney crowns which they could do with a special super tough, heat resistant, waterproof material for $50 a chimney.  Then I was told that I needed a stainless steel lining system for the oil furnace chimney - $1300.  Since Alpine had received good reviews at that time on Angie's List, I trusted their professionalism and had the recommended work done.

     We have not used our fireplace since Alpine "cleaned" the chimney.  Now we are getting ready to install a new wood burning insert and have discovered that all the soot and debris that Alpine scraped from the inside of the chimney they left accumulated on top of the chimney's damper.  I tried to open the damper and an avalanche of black dust crashed into the fireplace and made a mess of my living room.

    After only one heating season, the oil furnace chimney crown that Alpine worked on was peeling like old paint and had cracks all over it.  Since the fireplace chimney has not been used, it still looks OK but what's it going to look like when I start using the fireplace?

     I called Alpine and told them about the improperly cleaned chimney and the cracked crown.  They set up an appointment to fix the problems but never showed up -- twice!  I wasted two days waiting for these people and they did not even offer an explanation or an apology.  Now they are not returning my phone calls.  I have left at least a half dozen messages on their answering machine and they have not gotten back to me. 

    The third thing that Alpine did last year was install a stainless steel chimney liner.  They charged $1300 for 20 feet of liner that took them about one half hour to install.  While pricing fireplace inserts I recently received quotes from several dealers for the same type of liner.  The highest price that I got was $575 for 25 feet!  I know that labor cost vary from on chimney to the next but a difference of $725!  If that was all for labor, then that's $1450 per hour.

    - Robert W.
  • It was excellent. Mr. Egan was friendly and professional. He brings years of expertise as a fireman to his business. I learned a lot. I was very comfortable with him working in my home. Thanks!
    - maureen h.
  • Very professional and informative. Richard arrived on time for chimney sweep service of our new home the day after I called for an appt, inspected all 3 chimney flues and told me none of them needed cleaning. He also looked at the oil furnace flue and cleaned out the debris, and spent 10 minutes advising on the safest way to build fires in our fireplaces. Only charged me for the service call ($100). Highly recommend and would certainly use his service again.
    - Chandra M.
  • Had to play phone tag for a while to make the appointment but got through eventually.
    • Received a reminder phone about the appointment with a confirmation of times.
    • ECS arrived promptly and did a thorough job.
    • Friendly and Courteous
    • No mess.
    • No hard sell of any kind.
    • After having some unpleasant experiences in the past with aggressive sales people We will always use Egan from now on. Highly recommended.

    - Rebecca R.
  • It was so food so far. We have had heavy rain & winds since putting on the roof & have had no problems so far. We are in our late 70's so didn't want a 50 year shingle, etc & he listened & met our needs. Personal approach, seemed in tune to Seniors fixed income. Prompt, tidy & low cost. Haven't found anything yet to dislike. Ask for an estimate & consider him. Keep doing what you're doing.
    - LES L.
  • Always easy to work with. Fast and clean delivery. Never have had a problem with the wood and love the starter bag.
    - Stacey V.
  • Great work! Very happy with the installation of our chimney cap. This is our second time we have worked with this contractor and highly recommend them!
    - Thomas B.
  • The team was on time and professional. They were very thorough and did a great job. We couldn't be happier.
    - Thomas B.
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    - Stacey V.
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    - Joseph K.
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Chimney And Fireplace Contractors in North Salem

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