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Irrigation System reviews in North Bellmore

Real People ~ Real Reviews ~ Real Results

  • Top notch installation, done with quality parts at a fair price. Highly recommend. I now have a system with a Wifi Hunter controller, which they recommended, so I can control the system using my smart phone
    - Kenneth F.
  • Installation was prompt & professional. Well organized system and neat. Hard to believe they touched the property when they were done. Also accommodated a last minute on-site addition of some extra heads at reasonable adder.
    - Fred L.
  • We were very excited to begin our plans with Doug, he was personable and a very good salesman. He seemed honest and despite one bad rating on Better Business, we decided to hire him. What a mistake. Our job began November of 2013. It took a  year before all issues were resolved. First, they installed the wrong color patio. I was told that, that was the color  I had picked. I knew it wasn't so I went back to the store and sure enough, I was correct. They had installed the wrong color choice. I was told that they would come first thing in the spring to replace the entire patio. After the first big rain storm we had a leak in our basement caused by the construction. That too, would be fixed when they came back in the spring. Doug had drawn up a beautiful plan for our landscaping. We agreed to the planting. When the plants were dropped off, not one was what we agreed on. All plants were returned and we were told they would plant in the spring, do the lawn, and fix the patio. Meanwhile, they used the wrong glue on the stoop so the stoop had to be redone. Well spring came, and we were not first on the list as promised. Upon removing the frame around the concrete slab for the hot tub they broke off a corner. I was not happy because it was right in the front. I was told not to worry the hot tub would cover the missing chunk. I said no, I wanted it fixed. Well, what were they supposed to do? I was told, they would have to break up the whole slab for a 4 in chunk. So Doug said that they would patch it. Needless to say, the hot tub doesn't cover it and it looks awful, also they didn't square the frame. So now the hot tub, which was delayed for months because of the masonry problems, looks crooked on the slab and the patched concrete is right in front! Finally they came in the spring. They did fix the leak and installed the correct color patio. Once again, every plant they planted was not one on the original plan except for hydrangeas. We were too exhausted to complain again and it looked nice so we didn't say anything. They put the sprinkler heads in the wrong place so several of the plantings died. The grass was planted and came up with nothing but weeds. We are still trying to get it to look right and had to hire another landscaper to fix it. The front yard was destroyed by the equipment going to the backyard, they reseeded, which also grew nothing but weeds. This summer a worker  from the company came to clean the stoop by accident. He was sent to the wrong address. We had never called to request a cleaning. He ruined the stoop with some kind of oil. Doug came and said they would replace the ruined bricks. They tried acid or some kind of cleaner and ruined a few more. We have pictures to attest to this. They came back six times now, each time something else was wrong. First, they installed bricks that had stains all over, so they installed new ones again. Then one of the bricks was dark black and the others gray. They came back and tried another brick, which was also a different color and they used the wrong glue again so it was loose. Then they came again installed a different brick, but got spots of  the white glue they chipped out, on the patio. In addition, the newest brick is higher than the others and the wrong color with striped stains going horizontally across.  We issued Dough an ultimatum. Either fix it right this last time or we will hire a new contractor and bill him. We were sick and tired of this incompetence. Doug is the nicest guy in the world. He always returns phone calls. He always comes back to fix things but they never get fixed. If you know what you are doing there shouldn't be so many problems.  Finally new bricks were dropped off. We were told to go through the bricks to make sure they were acceptable. Out of about 30 bricks we found 17 to be acceptable. Most had chunks out of the edges or big stains. We needed 18 bricks. We were hoping they could use pieces of the chipped ones for the ends. I don't know how Nicolock stays in business if so many bricks are of second quality. Maybe Doug just buys seconds and hopes for the best. The stoop was finally fixed. Thank God I was home because the worker cracked two of the base bricks and was going to leave them like that. He said he would just turn them around. I made him replace the two broken bricks. We are just sick of complaining. The stoop is not really acceptable. One brick has a small chunk out of it and two others have some kind of a smudge that doesn't come off, but we didn't say anything. They didn't put enough sand in the spaces so now there are many cracks between the bricks that are empty. We just gave up. If it's quality work you want, I think you should go elsewhere. The problem is, that Doug isn't there when the guys are working. He only comes back if there is a problem. He promises things and doesn't follow through with them until you remind him. Finally a year later everything is done and looks nice, but it was a rough year.
    - Linda N.
  • The owner, Tommy,  came and gave me an estimate of what was needed to make my system work properly. On the day of service Tommy came with a crew, a little earlier than estimated, which was great.
    While performing the agreed upon work, they ran into trouble with tree roots, that no one had anticipated. They had to re-route with new plastic because the tree roots had been crushing the old zone supply line. They finished the job and Tommy informed me that there would NOT be an aditional charge, which I was prepared to pay because the aditional work was not anticipated in the estimate.
    After completing the work, Tommy and his crew checked the whole system and replaced damaged sprinker heads and nozzles for NO charge.
    I chose American Sprinkler from Angies list and all the prior reviews were right on. Tommy is a "straight shooter"  and goes above and beyond to satisfy the customer. It is no wonder his business is growing. He is an honest and fair man, which is not always the case when having repairs done.
    - ronald m.
  • I had used Greco once before and was very happy with the service. However, this time wasn't nearly as good an experience. I had an appointment set for Saturday, November 16, 2013. I was told that the tech would arrive between 1 and 5. After spending the afternoon waiting around, I called Greco at 5:15 when nobody had come. I was told to call back and quot;laterand quot; if they still didn't show up. I wasn't given a time; just call later (!). Nobody ever showed up. I didn't call them back. Greco never followed up with me to explain and/or reschedule. I guess my and quot;maintenanceand quot; appointment wasn't worth Greco's time. I found another irrigation company to handle the service.

    Ironically enough, in the spring, I'll need to do a bunch of work to my system (replacing and relocating sprinkler heads and repairing some leaks). I was intending on discussing this with the tech when he arrived....

    - Mario F.

  • Setting up the appointment was super easy. The serviceman was very courteous and professional. He inspected our old system and showed me the problem areas and explained to me the issues in a way that made sense and a layperson could understand (while also showing that he knew what he was talking about). I wasn't ready to spend the money for the needed upgrades and there was no pressure to and quot;selland quot; me. The serviceman winterized the system quickly and was on his way.

    I would definitely recommend Greco and will use them again in the future.
    - Mario F.
  • Our experience with Island Associates was wonderful, we were impressed from the start. Meeting with Bryce helped us confirm that this was the company we wanted to use. My husband and I had done a tremendous amount of research before we started this large undertaking and were pleased that Island Associates would be able to handle our needs. All of the men who worked on the job site were pleasant and approachable as well as being professional and masters of their individual skills. Our property was kept neat even during construction and 100% was put into their work at all times, they spent long hours and didn't leave at the end of the day until they were satisfied with what they had accomplished. The receptionists gave prompt messages and our calls were returned in a speedy manner. Our needs were heard and met without any grieve, nothing seemed to be a problem. Island Associates took every piece of grass and replaced it with one of their own. They took our old, rundown property and transformed it into a park. We were and still are completely amazed at how it all turned out. We would highly recommend Island Associates to our friends and family without any hesitation. It has been a pleasure to work with a company that delivers on all that they promised!

    - Jay K.
  • The owner provided very clear and detailed information about the proposed job and seemed to be very knowledgable. Even though I had a quote that was a few hundred dollars less I decided to go with this company. I have not been disappointed. They arrived to do the job when they said that they would and the work was completed in 1 day. I was well instructed in the operation of the system and felt confident that I would be able to operate it. Cleanup after the job ws completed was very good. There was 1 occassion when I needed to call them about a problem. The owner was at my house about 15 minutes after I called and the problem was very promptly taken care of. The system seems to be operating perfectly so far.
    - Yale R.
  • They had put up the sprinkler system a while back which had a problem and they came to rectify it yesterday. We have had them for 4 years and their quality has been very good. They responded right away. They were very professional and punctual. I would continue to use them in future.
    - Angela P.
  • quickly and professionally
    - Karl M.
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Lawn Irrigation Services in North Bellmore

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