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Roofing reviews in Niagara Falls

  • A
    Storm Roofing Inc
    Tom & his crew did an outstanding job! They were very professional, personable, courteous and efficient. When I first contacted him, he came out promptly, discussed the job in detail and quoted a very reasonable price. Once the work commenced, the roof was replaced in one day except for an hour of follow up the following morning. My wife and I were extremely pleased and also planned on having him replace a roof on our rental property at a later date. When the job was completed, Tom suggested that we replace the gutters and also added that they don't do gutter work. I agreed with Tom and contacted another contractor to replace my gutters. When the gutter contractor started their work, they pointed out a potential problem and suggested I discuss it with the roofer before they continue the job. Once done, they would come back and complete the gutters. I agreed and contacted Tom. Over the course of over two weeks Tom & I sporadically exchanged phone calls. He explained that he was busy which is completely understandable and that he would get back to me and check out the problem. He did not return phone calls as promised nor did he take the time to check out the potential problem. Therefore, we had the gutters completed without his input. Since we were so pleased with the roof installation this was a disappointment to us. Despite this, I would use Storm Roofing again and I will continue to recommend them. I'm just sorry he couldn't take a half hour out of his time and check out a possible problem for us.
    - John E L.
  • A
    Tuscarora Roofing and Siding Co., Inc.
    Tuscarora replaced 6 windows in my house. They were responsive, installed within the time-frame I was hoping for, the price was good, they did not leave a mess, and I would definitely contact them for any future window needs.
    - Ruth O.
  • A
    Fiddler Roofing Inc
    The guys that came did a great job and were very professional! It was difficult to get ahold of someone about figuring out when they were coming to do that work. However, I was happy with the work that was done and would recommend them!
    - Tarah L.
  • F
    A tree fell on my home and punctured the roof in several places. I called Dalex to get an estimation. We scheduled the appointment for the following day.Dmitry called to make the appointment a half an hour later. No problem. He arrived 5 minutes early, but still he was very unprofessional from the start. He arrived 5 min before I did and had finished looking both inside and outside of my home in those 5 minutes. He gave me a blank, weird look as we walked and spoke. I had to ask him repeatedly if he wanted to see the work that needed to be done. He hesitated each time, then looked at it. When he looked at my house, he made comments which led me to believe he did not want the job. He asked me how could he write an estimate, if he did not know weather he would need to replace 5 or 6 rafters He also stated that if he needed 15 or more boards to cover the roof, he would not know until he began the work. I explained to him that if I had no estimate, how would I be able to hire him for the job. How could someone begin working on my property without a hint of what the job would cost. Obviously, unforeseen conditions can always arise; however, how can any profession expect to get hired without an estimate of the costs? In short, according to Dimitry, Dalax refused to give me an estimate. He said he would be writing an guesstimate. I was confused, I asked him to explain. Mainly, because an estimate is an approximation based on the professionals judgment of the value. He never explained.
    - Sarah P.
  • A
    AVA Roofing & Siding Inc
    From the beginning to the end, I was impressed with Tony and AVA. His initial estimate presentation was professional and informative. He took time to explain everything and answered any questions, which instilled confidence that they would do a good job. AVA was able to complete the job sooner than they originally said, which was great, and they finished the job efficiently in one day. The crew was punctual, friendly and pleasant and cleaned up beautifully and put things back where they were. It was overall a positive experience! Highly recommend.
    - Kelly S.
  • A
    Tuscarora Roofing and Siding Co., Inc.
    The provider did a complete tear off and replacement roofing job for my parents 110+ Year old farmhouse. The original roof was in pretty poor condition and the end result looked great. The estimator made sure to stay in contact until completion of the job with any questions/concerns that we had. This company was very easy to contact and a pleasure to work with. The crew showed up on time with a full staff, approx. 10+ workers and were finished much faster than we expected! They did great on clean up afterwards, not one piece of garbage left behind. Definitely would work with again.
    - Rebecca O.
  • A
    Called Nick who came out in June and supplied an estimate for work. We were not ready to have work done then, but when I called in August to see if estimate still good, company said yes. Scheduled service and Paul and crew came out and did work. On upper back part of house, they noticed wood was rotted, and pointed this out. Had Home Depot put in new roof in 6/2014 and was never informed of this. Contacted them and was brushed off, stated it was they gutter guys problem. Guys came back to finish the job, and everything looks great. Big Thanks to Paul and his crew for all the hard work and going the extra mile to try to have an issue that was not their fault corrected. We really appreciate that. No thanks to the other place who didn't fix the problem origanlly
    - Brian S.
  • F
    Mad Hatter Construction Company

    I have had FOUR contractors tell me that this is the worst concrete driveway they've ever seen. My neighbors stop me on the street and ask who did my driveway and they are shocked when I don't say that I got it done for free. A judge agrees with me, and ordered Mike Duffy to return my money, but he won't. The only way to correct this is to pay someone to tear out everything Mike Duffy has done and start over, so not only did I lose the money I gave him, but it is going to cost me more to repair what he has done.

    He was the most expensive quote I received, I thought that a more expensive price would ensure quality. Instead, I bought embarrassment. Don't let Mike Duffy anywhere near your house.

    - Mel H.
  • A
    AVA Roofing & Siding Inc
    AVA Roofing and Siding Inc. have done an amazing job on our house, it changed the look of the house, for the better. I would definitely recommend them for friends and family, and to any one looking to have quality work done on their house!
    - Svetlana A.
  • F
    I called because the roof needed to be fixed as shingles were coming off.? Also, the gutters were sloped forward and leaking, causing them to not direct water properly into the downspout which caused overflow of water close to the foundation.? They did the roof, but the tenants said they felt the whole house shaking and immediately after, water started leaking into the basement.? Ron Seffans blamed it on us having a wrong sized elbow tube under the sink.? We didn't know why because it fit before they came, and we didn't know the damage was behind the wall because I had to call a plumber and he had to remove the drywall behind the bathroom sink, which exposed a pvc pipe completely sheared (broken) in half.? I had to pay plumber $350.00? I called Ron and explained what the plumber found and he refused to take any responsibility for the damage.? He was yelling at me over the phone.? Very childish. He even hung up on me.? Completely unprofessional.? He refused to return my calls.? I think it happened when they were installing a boot over a pipe protruding from the roof directly above the bathroom and that was what all the violent shaking was about.? Also, he completely ignored the gutter problem and I ended up having to call Fidler roofing to replace all the gutters for $400 and make sure they were level and draining properly.? He did another roof a few years earlier in a rental property I had, which there were not issues.? However, their unprofessionalism comes out when problems come up!?? So between the plumber and having to call a different roofer to take care of the gutter problem, I had to fork out another $750 to get all the work done that I really needed.
    - Carol B.
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Roofing Contractors in Niagara Falls

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