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Hvac Repair reviews in Niagara Falls

  • A
    My A/C broke down on one of the hottest days of the year. I called Horbett Heating and Cooling. They responded in a timely manner. The technician Dave was friendly, professional and knowledgeable. He quickly found the problem. I had a bad capacitor and I was low on refrigerant. He repaired the unit and had us up and cooling down in no time. I was very satisfied with the price and the service. I will not hesitate to use them again.
    - Thomas K.
  • A
    Steve���s Heating & Air Conditioning
    My grandmother highly recommended them. They quoted that day, then called back and said they would come in the morning, next thing you know 15 minutes later they were here. They were in and out within an hour. The final price matched the quote, and it was $300 - $600 LESS than the other places I got quotes from! I will be scheduling more work for my heater and A/C unit in the future.
    - Jacquelin L.
  • A
    Warm & Fuzzy Home Heating & Cooling
    They're in the area here and they were quite good. They did a good job on the installation. They also put a flue inside the chimney. They had to do a little bit of work on that to get that at the right angle and did a pretty good job with that, so I was very happy with them. The price was good and they actually made a mistake when they quoted me. So you can either get stainless steel on that flue that goes up the chimney, or you can just get regular metal. Stainless steel lasts a lot longer, so when he was quoting me the price, he said it would include stainless steel. When they came to do the job, they had the other kind of metal and it became apparent that when he quoted me, he made a mistake when he quoted me. He quoted me the price that should have been with the regular metal, but I specifically said it was stainless. But they honored what committed to, so they changed it and they put in the stainless steel for the price of the regular metal, which was probably about an $800 difference. So I was quite happy with them. They were very responsive. For punctuality, they were great; they showed when they said they were gonna be showing up and they stayed till the job was done. They cleaned up after themselves really good.
    - verne s.
  • B
    The only thing that I didn't like was they gave me a general time, but they were way off. They're good people. The furnace runs great. They did a great job. To get a higher grade, they could be on time.
    - john c.
  • A
    Prime Time Energy Services
    The price was $2,575 lower than the same work estimate from another company. The work actually took two days. They covered the tubing outside the house with a grey covering to match my siding so it would blend in the way I requested. They listened to my concerns and answered all my questions. They gave me two options on where I wanted to choose to place the outside unit. I am very happy with the quietness of the units compared to my old window a/c's. The units are very powerful and can be adjusted any way you like. Since they're wall mounted they are space savers. Plus, they can heat too. I am happy with the work done and wish I had done it years ago. The two men installing were very professional and courteous. I will be using them again for other work, such as insulation, etc.
    - Carol B.
  • A
    Steve���s Heating & Air Conditioning
    Lennox new 2 stage HVAC. Excellent work, professional, clean, 2 days of top effort. Got the gas in, very careful on details, sealing pipes and put the right pressure in the system. Since then, 4 months, all run smoothly, perfectly tuned. I have no better words to recommend Steve's team, great work.
    - Dorin C.
  • A
    Steve���s Heating & Air Conditioning
    Our tenant's dog ripped the thermostat off the wall. The unit was destroyed and electrical line snapped inside wall. I called my usual guy. He was on vacation. So I researched on here &'found Steves. I called and a very professional woman asked me some questions. She was direct & to the point. I was told they'd dispatch a technician between 1-4 PM. that same day. Approx 15 mins later I received a call from their technician. He explained that there was a cancellation and that he was available immediately. I agreed. By the time I got there he had already assessed situation. He asked my permission to go ahead and I did. Within 40 minutes he was done. He was polite, professional, and thorough. Not the cheapest I'll bet but I wasn't looking for a bargain. I was looking for a job done right. I couldn't be happier.
    - Christopher S.
  • D
    RS Andrews
    I'm a little disappointed that they just never got back. They came out here. My one air conditioning unit wasn't working. They never checked the other one. He told me I had to replace everything. We had three or four different people come out because we wanted to get the best price. The Freon on the one that was working was way down. But he never even checked it. I could have had him fix that while he was here. He just came and said, "Oh you've got to get new ones. You can't fix this." He should have at least put Freon on the one that was working. At least it would have been a trip out that they accomplished something. I have two air conditioning units because I have a big house, one for upstairs and one for downstairs. The one downstairs was working but it was costing me an arm and a leg. We almost went without air conditioning for the last two months because it was so expensive. When we had more people come out, they said, "Well, you need Freon on that." I'm like, "Why the heck didn't that guy do that, at least on the one that was working?"  I didn't know that when he was here. I was a little frustrated. If someone was considering using them, I would tell them, if they've got two air conditioning units to make sure they check both of them. He was nice and pleasant and told me to buy two new air conditioning units.
    - Deborah W.
  • A

    My wife has been bothering me to get hardwood floors for several years now.  After much debate, I knew I could not put it off for much longer so I finally gave in to her.   You know the old saying ?Happy Wife Happy Life?.   We researched several contractors in the area but in the end we decided to go with one from our neighborhood, Russell Renovations. After doing a little research it really was a no-brainer.  His prices were better than any other reputable contractor and all of his clients were extremely satisfied with his work. We know numerous people that Russell Renovations has done work for in our neighborhood and they all rave about Tim and his crew.  Communication with Tim was extremely easy.    He quickly responded to all of our emails and phone calls and immediately addressed any concerns we had. 

    Tim made the whole process go smooth and easy.   He started off by educating us about our options and how the project would go.  He informed us of the pros and cons of the types of hardwood and pointed us in the right direction to get the best prices on the product.  His amazing wife Anna even assisted us in picking out the perfect flooring and paint colors that would match the rest of our décor.  Anna has such a sense of style she should be in the interior decorating business.

    When the job started, Russell Renovations arrived exactly when they said they would.   They started by prepping the jobsite to create organization to limit the mess.   Tim even brought in a portable air cleaner to remove all of the excess dust which kept the rest of our house extremely clean.  After each day was complete, Tim and his crew thoroughly cleaned up the worksite and put away all of the tools.   Because of this, we were still able to function in our home with relative ease even though we had a major construction project going on.  He was extremely conscientious towards our needs.

    The final outcome of the project was incredible.  We could not believe what an amazing job Russell Renovations did in such a short time.  Bob Villa ain?t got nothin on Tim Russell.   My wife is slightly OCD about things and even she could not find a single flaw in any of their work.  The hardwood floors and tile were meticulously laid and all cuts were impeccable.  Pablo Picasso could not have done a better job with the painting.  All the edging was painted perfect and you couldn?t find any streaks on the walls.

    Tim?s professional and enthusiastic attitude made this job stress free for us. I have to admit that after putting this off for several years it was the best move I could have made.  My wife has not stopped smiling since it was completed.  Russell Renovations is all about customer satisfaction and I can guarantee you will get that if you decide to hire them. 

    - Jeffrey W.
  • A
    Tropical Heating and Cooling
    From the first call Tropical Heating and Cooling was polite and professional. I needed a new efficient furnace quickly, and they were able to help! They came out and gave me an estimate and within the week I had the guys at my home replacing my furnace. They were polite, professional and even took time to stop and talk with my special needs child. The work was done in just a few hours and my house has been toasty warm since. I definitely recommend them for any heating and cooling needs! I'll be calling them again next year for AC! Great group of professional guys.
    - Jessica H.
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HVAC Contractors in Niagara Falls

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