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Exterior Contractor reviews in Niagara Falls

  • F
    Davidson Fence
    These guys were absolutely HORRIBLE to deal with just trying to get a quote or call back was painful. I will spare the exact details but I would recommend literally anyone else to do the job. Thank god I found a reputable contractor who realizes you are the customer and is not rude, disrespectful and classless!
    - Paul A.
  • A
    Rock Hard Fence and Exteriors
    The owner, Eric, was referred to me by another company and was highly recommended. It was a custom job, unique, and one they had never done before. Eric knew exactly what I wanted on our initial phone conversation and was prompt for our first on-site appointment. We agreed on what was to be done and I found the price to be fair and reasonable. To me the most important issue is communication and he was exemplary with that. On the day of installation his crew, Adam and Dave, were prompt, efficient, and cleaned up when the job was done. The end result was exactly what I wanted.
    - Nancy A.
  • B
    CertaPro Painters�� of WNY
    A good experience. Very professional. When a couple of small issues developed these were promptly addressed and resolved to our complete satisfaction. Since there is always room for improvement, here are a couple of suggestions. First, the very complete contract was printed in blue typeand was very hard for me to read. I assume they are trying to make it hard to copy the contract, but it also makes it hard for the customer to see what the contract says. Black print would be a lot more customer friendly. There was a difference between what was agreed with the estimator and what the contract said. It was a small detail and this was resolved to our satisfaction.
    - Carl S.
  • A
    Sadler Fence and Staining LLC
    Colin Sadler managed the entire installation perfectly. I had to be out of town at the time and had to trust him to handle everything, which he did. He kept in touch by phone and text, and when I got back I found the fence had been installed exactly as I wanted. He used his own judgement and experience regarding problems of uneven ground and a county easement that I was not aware of, and the results were just right. He even placed the dirt and rocks excavated for the post holes where I asked, beside the garage and out of sight. I would most definitely recommend Sadler Fence.
    - Janice G.
  • A
    AVA Roofing & Siding Inc
    AVA Roofing and Siding Inc. have done an amazing job on our house, it changed the look of the house, for the better. I would definitely recommend them for friends and family, and to any one looking to have quality work done on their house!
    - Svetlana A.
  • A
    STRENKOSKI BROS
    They were very friendly and professional, courteous and prompt. They even pointed out some other problems they found while in the basement such as the hot water tank that was previously not vented properly into the chimney, which they corrected for me and didn't charge me for.  They explained all the features of my new fireplace and called the next day to ask how things were going with my new fireplace.  It is beautiful and I'm 100% satisfied with the product and the job they did with the installation.
    - Carol B.
  • F
    PARAGON RESTORATION GROUP

    Company was referred by our insurance company following an ice dam.  Claim submitted on 01 March 2014. Paragon came out first part of March and assessed damages for both interior and exterior.  Paragon recommended we get a whole new roof in lieu of repairing and told us that their company could replace the roof. ($16,000) Paragon also informed us that the chimney needed repairs but they did not do this type of work and did not know of a company to recommend to us. Paragon was unsure of what to do with the fireplace/mantel damage.  I contacted a Masonry Company for the chimney work; however, nothing was getting done between both companies. Paragon would not do any work on roof area until Mason did work on chimney area.  In May, I contacted insurance company about the situation and recommended the area be tarped off or something if no repairs are being done. Paragon returned and placed a tarp around chimney area ($800) and also partially demoed our foyer where water had come in. The mason expert come out and assessed chimney/flashing/cricket areas. He and I went up on the roof and he showed me where the water was coming in around flashing and showed me a hole in the cricket which Paragon simply covered with a tarp. The tarp was secured by wood and nails into my roof. The Mason did a water test to see where the was coming through into the house. We provided this info to Paragon. Two weeks later, Paragon came out and removed the tarp, "repaired" holes with silicone. The mason did not return to fix chimney and I contacted Paragon. The secretary referred a chimney contractor that "their" company regularly uses.  I was shocked to learn of this as my representative/salesman/contractor for Paragon did not provide this information now three months into this job. I promptly contacted chimney folks, had the work completed and contacted Paragon so they could proceed with the job at hand. Paragon solicited us to get a new roof and pushed for us to select a particular shingle and color. Paragon said that he could get some sort of deal if we selected this particular one.  I told him that I needed to see a sample prior to agreeing to ensure color is acceptable for our home. I was adamant about seeing sample before anything started on my roof and finally, in June, Paragon came to our home with a sample. I was shocked that the color was black and gray and we were to get autumn brown. Paragon was not happy but finally agreed that it was not good. He contacted the shingle company and it was agreed upon that there was an error in color. We were given addresses to ride by and look at roofs (!!!) Paragon then proceeds to tell us that the Township they had gone to get permit was not correct and they needed to know how to get to the City Hall building. He wanted to go to yet another wrong place and wanted the phone number of our Town's City Hall.  And lastly, when were presented with the contract, sales tax was included.  As this is a capital improvement and we filled out the tax exempt form provided by Paragon, I questioned this fee. By NY State Law, Paragon is not to collect sales tax from the homeowner for a capital improvement job that they are performing. This was the last straw and we withdraw our contract with Paragon. November now, foyer never completed, still trying to get the fireplace mantel work done. Worst experience ever.


    - Katherine S.
  • A
    Davidson Fence
    They provided excellent service. They were there when they said they would be and performed all work expected. Their quote was approximately 15% lower than their competition. Professional and courteous, cleaned up after the job.
    - Susan A.
  • F
    Niagra Awnings

    A guy named Scott came to my house over 3 weeks ago after I called for an estimate for an awning. He came late and took some measurements and pictures of my patio to be covered after I explained what I needed. He did not bring anything to show me nor did he leave any pamphlets etc. about their products. He made an appointment with me to come back in a couple of days for an estimate. He did not show up so I called him and he said we will come by in a couple of days. Just flat out stiffed me. He never came by this time too so I called again and spoke to him and again he told me he will come by. I never heard from him! I guess this company just does not want my business. Very unprofessional treatment.

    I have never had such an experience with a contractor. I will look for another awning contractor that is interested in actually selling and installing awnings.

    - randy g.
  • F
    Niagara Awning

    A guy named Scott came to my house over 3 weeks ago after I called for an estimate for an awning. He came late and took some measurements and pictures of my patio to be covered after I explained what I needed. He did not bring anything to show me nor did he leave any pamphlets etc. about their products. He made an appointment with me to come back in a couple of days for an estimate. He did not show up so I called him and he said we will come by in a couple of days. Just flat out stiffed me. He never came by this time too so I called again and spoke to him and again he told me he will come by. I never heard from him! I guess this company just does not want my business. Very unprofessional treatment.

    I have never had such an experience with a contractor. I will look for another awning contractor that is interested in actually selling and installing awnings.

    - randy g.
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Home Exterior Specialists in Niagara Falls

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