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Basement & Foundation reviews in Niagara Falls

  • A
    Honest. Professional. Clean. Quality Workmanship. This was our first major project for our home. I wasn't sure how to find the right contractor but I can tell you this, I will hire Tim (Russell Renovations) time & time again. They were a pleasure to work with from start to finish. Tim listened to all our ideas. He took our needs, our "wishlist" & our budget and created a space that is absolutely Amazing!!! We have been enjoying our new basement for a few months now and couldn't be happier with the result! You will be hard pressed to find another contractor with the kind of work ethic that Tim & Seth posses. They are true professionals and perfectionist too. These two gentlemen are very creative, as well. They designed and crafted multiple custom pieces for us. Communication is honest, respectful, timely & effortless. Tim's commitment to stay on schedule is commendable. He does everything in his power to keep the project on track, including dealing with any behind the scenes issues that may come up (like irresponsible delivery people). Russell Renovations is a one stop shop. Any part of your project that Tim can handle on his own, he will, with his full commitment. If I haven't been clear enough at this point, hire this family!!! Russell Renovations is who you need and will not disappoint. Photos of our space are available on their site. Thank you Tim, Seth and Anna for all your hard work!!
    - April M.
  • A
    The most important thing my wife and I wanted to look for when hiring a contractor to finish our basement was to find someone we could trust, as I work long hours and would not be home for much of the work. Tim fit the bill to perfection. His work was of the utmost quality, and to be frank, we ended up with a nicer basement than we had ever envisioned. To our delight, his character matched his quality of work. Tim and Seth were always arriving exactly when they said, responded to every email or question promptly and made themselves truly agreeable in every regard. They even brought back our garbage cans from the street! Truly, just an exceptional group of guys. And while I never met Anna, her skill with paint and a brush speaks for itself. Tim also was kind enough to install a television wall mount for us just for the asking. A project like this is bound to provide a modicum of stress to those who wish to endeavour, however I can honestly say I have never had such an easy and hassle free experience. Without hesitation I will reach out to Tim again for any future house project. There's no need to bother looking anywhere else.
    - Max A.
  • A
    My wife and I just had our basement finished by Russell Renovations. Our decision to go with them was definitely the right one...We couldn't imagine a more hassle-free process, and better finished product. I don't even know where to start. Incredible professionalism, timeliness and fairness were demonstrated by Tim, Seth and Anna from the initial estimate, throughout the construction process, and on to the finishing touches. We added a few things here and there during construction, which they never questioned, and then completed each task without sacrificing a shred of quality on any part of the project. The only thing that caused a slight delay was the carpet we selected being out of stock, and the way Tim interacted with his vendors when any problem came up was truly impressive. He's a strong advocate for his customers, and accepts nothing but the best. For example, the day the carpet arrived, we experienced an electrical issue with our house, and the carpet installer (understandably) refused to finish the project on a generator for fear of damaging his tools. Not only did Tim provide his own personal Generator, he offered to replace the carpet-installer's tools should something happen. After some Tim Russell magic, the install was completed that day. On top of their stellar work-ethic, skill and uncompromising attention to detail, Tim, Seth and Anna are fantastic to interact with on a personal level. We became true friends during the job, sharing lunches, dinners and after work drinks. On a side note, I was a little worried about having work going on in my house for 6 weeks with the percieved noise, mess and general stress of it all. However, they became a welcome fixture in our home during that was almost sad when they were finished and not there on a daily basis! Tim's immensely positive outlook on everything, sense of humor and pride he took in his work were big factors in this. Our friendship continues outside of a work capacity, and we look forward to having him return later this summer to put a front porch and new door in for us. Absolutely blown need to look anywhere else for a contractor.
    - Patrick F.
  • A
    Everything went extremely well. Tim Russell and his crew went out of their way to meet all of our needs. We cannot be more pleased with their work. They treated it as if they were remodeling their own basement.
    - Joseph D.
  • A

    My wife and I have been thinking about finishing our basement for some time.  When we decided to get the job done we were very careful in the selection process for a contractor.  After doing an extensive search, we decided to call Russell Renovations WNY, Inc. for an estimate.  I called Tim (the owner) and left him a message to call me back.  Not only did he promptly call me back, but he was willing to spend as much time as possible answer some general questions I had.  We scheduled an estimate and again, he was right on time.   Tim did a detailed  inspection of our basement, listened to all of our wish list items.  He was willing to counter with his own ideas and when he left, we were extremely excited.  Within a short time frame Tim returned to us with an estimate, a detailed summary of the job, price, time frame, and options that we had discussed.  He did not forget a thing.  Every single detail or option we mentioned he remembered.  Once we decided to hire Russell Renovations Tim gave us a starting date.  Tim also gave us detailed instructions on when and where to pick out our materials for the job, we did not run into one issue during this process.   

    Russell Renovations was able to start the work a week early, so again there was no waiting for them.  Eight AM sharp everyday the crew arrived.  Tim, his son Seth and one other employee where there everyday.  They took care to respect my home, family and even my dog!  Everyday when they left work, they cleaned, it was like they were not there!  The work moved along fast and Tim was there to answer questions every step of the way.  They work hard too, a few nights Seth stayed extra late (he asked of course) to ensure that the job was done right! 

    Tim and his wife Anna even came on Saturdays to paint the basement for us!  Talk about dedication and love for what you do.  My wife and I cannot be more pleased with the job that was done.  The attention to detail was amazing.  When we imagined getting our basement finished, Tim and his team took it to a whole other level.    The attention to detail was amazing.  We will and have already recommended Russell Renovations to our friends and family.  We are looking forward to the next project with Russell Renovations! 

    - Michael M.
  • A
    Tim and his son Seth did an amazing job.  I couldn't have asked for a better contractor.   I've used dozens of contractors over the years between my house and rental properties and I don't think I've met anyone that comes anywhere close to the quality of work they displayed.  They worked their butts off to please my wife and I (and get the job done quickly), were more than pleasant to work with and overly accommodating.  They also did a ton of little extras that were not in the contract, but did so to help out, from hanging a TV for me to touching up little scratches left by the carpet guy.  I'm already looking at booking them early 2014 to do more work around my house.  Top notch A+++
    - Michael T.
  • A
    Kaz Companies Inc
    He is willing to work with my budget. We have had a great first interaction. They have a wonderful computerized diagram of the future potential remodel. He has stoof out of all the companies I have interviewed, the others have been good, but he seems above and beyond.
    - Shirley P.
  • A
    Frank's Basement Systems
    Had nice sized crack in basement wall. Franks came out and gave an estimate explained entire process of how they do what they do and answered all questions we had. Guys showed up to do job (II dont remember exactly the time frame from estimate to date of job). After job done, basement cleaned. No water leakage at all, and we've had a lot of rain since then
    - Brian S.
  • B
    Frank's Basement Systems
    The workers were great. It took them exactly how long they said it would (4 days) and they were very conscientious about clean up. It appears to be a very professional job. Unfortunately, I am unable to say whether this actually fixed the problem (sever flooding in basement) because it has not rained enough much water into the sumps this summer. Winter melts and spring clean ups will tell for sure.
    There was one small leak that I noticed. It took a few weeks for someone to come to check it out and it happen that it was not leaking at the time... has since but I expect they will come back when I can demonstrate the leak to them. Not a biggie but it would have been nice if they just replaced the elbow that I told them I saw leaking rather than waiting to see it for themselves.
    I would be happy to use them again and recommend them to any and all. The sales people and office staff were by far the most professional and there was no pressure in the sales tactic (which is a far cry from Ever Dry who pitched the same fix for more than double the estimate). I'll post an update come the spring thaw:)
    - Tim C.
  • A
    Locktight Waterproofing Corp
    They came in and jackhammered  the cement out in the corner of the basement which was about 15 ft.  They then put in the new pipe and re-cemented the area.  For the crack in the basement wall they dug down outside for the length of the crack (probably    close to 6 ft.) and sealed the wall on the outside.  They then put a piece of sheeting over the crack on the inside and re-cemented the floor area where they worked on that.
    - SHIRLEY B.
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Foundation & Basement Contractors in Niagara Falls

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