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Deck Cleaning reviews in Newburgh

  • F
    Reliant Maintenance & Improvement Services Llc
    It went terrible, worse than anyone could even imagine.  This whole experience has been an absolute nightmare.  I hired someone to do the job so it would not be stressful.  It turned out to be more stressful than you can even imagine.  This guy, Ken Febus, basically ripped me off.  He did very little work per the contract, and he never delivered the material that I paid $1225 for.  4 weeks after we signed the contract he was supposedly shopping for these materials and on his way to my house.  Really???  Then he never showed up that day anyway, offered me a refund and is now missing in action.  More details below:
    We signed a contract 6/27/15 for the following work to be done in 2 weeks. He was supposed to deliver the materials at the start of the job when I paid $1225 for the materials. To date, I have less than $100 in materials at my house.  He promised to deliver the epoxy cement for the garage floor on 7/13/15, the Monday after I reluctantly paid him an additional $500 toward labor as good will on his word because he needed money to pay his guys. He did not deliver this cement. He repeatedly told me how he would be doing certain parts of the work that day or the next.  To date, the only part of the work he has completed is cleaning my gutters. The garage walls and ceiling remain unfinished.  (He spent 10-12 days spackilng and sanding fresh sheetrock, and, painted 1 ½ walls.  Who paints ½ a wall?)  The garage floor has not been started.  The brick pointing remains unfinished.  And the pointing that was done is an absolute MESS,  The brick has not been washed. The brick sealing has not been started. The 3 ceilings to seal have not been started. The hot tub roof, other cedar shingles and deck have not been washed, the staining/sealing of these have not been started, and the re-tiling of the front porch has not been started.  In addition, he chipped and scratched the new cedar railing on my deck while he was pointing brick because he didn't even bother to cover the railing.  
    Everyday it was another story.  Ken repeatedly told me he would be here early and either didn?t show up or came very late in the afternoon and spent most of the time on his phone.  He repeatedly told me his guys would be coming to help him.  I have yet to see anyone at my house but him. Also, the little bit of work that was done was sloppy at best.
    The kicker:ONE MONTH after we signed the 2 week contract, he told me he would give me a full refund. It has been nearly 3 weeks since he offered me my money back and I still have not received this.  It is one excuse after another.  He refuses to take my calls and occasionally sends a text that the check is in the mail.  I try to call or text to ask when he mailed it and when will I get it. He doesn't answer.  All I want is for Ken Febus to keep his word for once and refund my money as he stated he would.  Ken has left me no choice but to take action on him.
    This project has turned out to be quite the ordeal and an ABSOLUTE NIGHTMARE!!!  Why can't people just do as they say?
    Again, all I want is what Ken promised. The contract was for materials($1225) and labor($2200), half to be paid when materials were delivered and the balance at the completion of the job. I have paid him $1225+$500(labor paid early). He promised me a full refund of my money, $1725, on 7/25/15. All I want is to get this resolved ASAP so I can pay a reputable contractor to do the work and move on.

    - Janice B.
  • A
    Gold Painting
    Excellent. Very satisfied with finished project. Courteous and extremely helpful worker.
    - Sue s.
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Deck Cleaning Services in Newburgh

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