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Roofing reviews in Newark

  • F
    Superior Exteriors of the Finger Lakes
    I contacted Superior Exteriors because I had a problem with water leaking behind my gutters.  I was immediately told that the cause was water getting in around the dormers because there was no flashing. I received a quote for the job, which I thought was reasonable, and consented to having the work done.  After things were complete, I noticed during the first rain that there was as much water dripping behind the gutters as there was prior to the work being done.  When contacted, they came out to my home and repeatedly stated that I needed new gutters to solve the problem.   I was never told that I needed flashing AND gutters  until I told them the flashing didn't work AT ALL!
    They refused to do anything about work that did not have to be done.  They then offered to install gutters at a discounted price. Superior Exteriors will never be used again because I have no confidence in their ability to correctly assess what should have been an easy problem. 

    - Patrick H.
  • A
    Proctor Roofing
    It was about a month after I submitted my signed proposal that they came to complete my roof. I assume that this is because they are extremely busy during the summer. We spoke to the owner via e-mail and confirmed a date. They came during the day while I was at work and completed the job. By the time I returned home from work at 4 pm the new roof was complete and they left my property without a trace. 
    I feel that they did a great job on my roof and would recommend them to a friend. Their price was the lowest I was quoted out of 5 local roofing companies and they provide quick, clean and professional service. 
    I plan on getting my garage roof replaced by Proctor in the spring to match my home. 
    Highly recommended. 
    Thanks Jerry and everyone else at Proctor!
    - Jeffrey S.
  • A
    Marshall Exteriors LLC
    The easiest way to describe my experience is to reprint the letter I sent to Marshall Exteriors on August 29, 2014:

    Dear Adam,
    Your crew is finishing up the roofing work this morning and I wanted to express a few thoughts while they're still fresh in my mind.
    My home was built in 1861 and when we first spoke about roof replacement, I had grave reservations about how certain problems would be handled. There was restricted access to some areas due to large trees. Additionally, some roof portions were original, complete with wood rot, infiltration, moss and other issues. These were significant concerns. Indeed, one roof surface (as seen in one of the "before" photos) looked more like something found on a Hobbit house. It was about as bad as it gets.
    I got two other quotes, yours was the lowest, but the main reason I went with Marshall was the fact that during our on-site assessment, it became clear to me that I was dealing with a superior, well-managed organization. Whereas the other firms were focused on "the job," you were focused on "doing it right." You answered all of my questions and your ability to produce a comprehensive and readable quote in minutes cinched the deal. Still, I was skeptical that all would proceed smoothly and in budget.
    I need not have worried. Your crew performed a virtual miracle in 2 days (the other roofers said 3-5 days). Your choice of materials was superior, all professionally delivered on-site the night before. Your crew was well-equipped and they showed themselves to be hard workers, yet personable and conscientious. I was especially impressed by the ability of your foreman ("Fred") to make good architectural decisions. Portions of the structure of one roof had disintegrated and the remainder was problematic. He had to decide on the spot how to handle multiple problems correctly and professionally -- and he did! He addressed issues that I wasn't even aware of, and did it all in record time.
    To put it simply, Marshall Exteriors has far exceeded my expectations. Your crew demonstrated outstanding attention to detail, they were all safety conscious, they were aware of surroundings and communicated well. They regularly asked for guidance from me when preferences and dispositions arose, which I greatly appreciated. To top it off, they performed a spotless cleanup and a few impressions in the grass are the only evidence they had been there at all. I don't think it gets any better than this.
    Siding and windows are next and there is no doubt in my mind as to who will be doing the work. I commend you for the quality and professionalism of your organization and I look forward to working with you in the future.

    I have been a technology professional for 42 years and I joined Angie's List so that I could post this review. This is the first time I have ever been sufficiently motivated to do such a thing. However, Marshall Exteriors is clearly a superior outfit. I am thrilled with the work they performed and the manner in which they performed it. If this review prompts someone else to hire them, all the better. They worked hard for my review and they earned it.
    - Thomas S.
  • A
    Superior Exteriors of the Finger Lakes
    Everything went as expected. The owner came out with her head installer and inspected my roof. She gave me an estimate for all the work I asked for that was less than other estimates I got. My roof had been leaking for some time so I expected that extra work may need to be done but once they removed my roof they found no significant damage so that was a relief. I felt they were very honest about everything which made me feel good because I really don't know anything about roofs. I would trust them with any work on my house.
    - Kim S.
  • F
    Daryl Snider Construction
    Covered over a roof over house that was only 4 years old. There was a little leak, and I could not get up on the roof to see what was going on. He broke me down and I told him to fix it. He charged me 9000 for the roof. That was just for the house roof not the tar paper. He put it right over the roof. He was going to waterproof, and he said that he did it but I don’t know if there was any order for it, and I did not smell anything. It was just a Scam job and I will not recover any of this money.
    - Sue S.
  • F
    Hibbs Enterprises Inc
    Gutters pulled off in 7 months and they would not repair them. Ice guards did not work and they would not repair them or answer my calls. They never even came back to take a look at the places the gutters pulled away. The gutter was supposed to be guaranteed but I guess not if you deal with Hibbs.
    - Molly C.
  • A
    Marshall Exteriors LLC

    Marshall Exteriors had very nice and professional men . They came in and told us how they were going to do the roof and got to work immediately.  In 4 and 1/2 hours later the roof was done and cleaned up. Marshall Exteriors is the best roofers we found. Thank you Angie's List.                                                                                    

                                                                                                           Duane and Lois Newland
    - Lois N.
  • A
    Wild West Contracting
    They did a spectacular job considering what they had to work with when they started. The roof is exceptional. I don't have any leaks and I don't have roof shingles blowing off in my yard or the neighbors' yard; it is wonderful. The thing that I was most impressed was that they cleaned up after they were done. These guys went out and made sure that the nails were up and everything. I was just very pleased. I have recommended them to a friend. The price included the tear off of the old roof. At some places there were three to four layers of roofing shingles thick and there was a layer of wood shakes. People had just gone over and over it. I was way beyond the village code, but I bought the house like that. It leaked and I tarred it until I got enough money to get the roof done. They also insulated over the porch for me. They did the garage roof as well. I absolutely had no complaints. I had a lot of people into my house to do work. This was the first group of people that I have had here that did what they promised and cleaned up their mess. I had no problems and no need to call them back. I got prices from several other people. They weren't the cheapest, but they were right down there. It was a fair price. They had it done when they said they would have it done.
    - Mary Lou M.
  • A
    Marshall Exteriors LLC
    - Russell H.
  • A
    Superior Exteriors of the Finger Lakes
    - Jeff M.
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Roofing Contractors in Newark

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