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Tree Service reviews in New Paltz

  • F
    Awful. Phil came to look at the job. Then took two weeks to provide a quote. I asked for an appointment time. No answer. Called the office several times and the woman answering the phone said she continually told Phil to respond. She sounded frustrated about this and he never responded. I even stopped by their office in Highland twice. The door was locked, no answer. I gave up trying to contact him asking for an appointment. Worst customer service ever. No follow-up. No respect for the customer. If he had too much work to do and couldn't do our job, he should just say so. One of the worst companies I've ever dealt with. How they stay in business is a mystery.
    - J K.
  • A
    Orozco Landscaping and Tree service
    We had 6 very large trees to remove- close to the roof as well as powerlines. They were quick to respond showed up on time and they were able to get the job done quickly efficiently safely and we are beyond impressed with the work they did! We 100% recommend Orozco!
    - Rebecca W.
  • A
    ML Landscaping
    Mark is an awesome guy. He's friendly, punctual, organized and does great work at a fair price. Not only did he do exactly what we asked for, he went beyond the job spec and helped out with some other landscaping that I needed (felling trees and stacking lumber), at no extra charge. He also has great contacts and has hooked me up with other contractors for other work that I need done. I have no hesitation in recommending him, and would use him again without reservation.
    - Paul B.
  • A
    Benny was very understanding of my needs. He had his crew cut out dead limbs and the splintered top of one tree that split during a heavy wet snowstorm. His crew was able to take down two trees that were leaning over and above a garage without causing any damage to the structure. They chipped all of the branches and cut up limbs 6" and bigger into 16-18" pieces so that I could use them as firewood. Overall, Two Brothers performed an excellent job. I will hire again when needed and recommend their service.
    - Jason N.
  • A
    Dietz Tree Service Inc

    If an A+ were possible Dietz Tree Service would get that rating!  They arrived on time and worked to take down long-neglected trees on my property.  They were very knowledgeable about what trees were safe and why safety was an issue in other trees.

    When they had to trim an unsafe, beautiful Maple tree to create safety they were careful to preserve the shape and beauty of the tree.

    There were several trees that I wanted to keep, but when neighboring trees were cut down, those trees didn't look attractive.  (A situation that Mr. Dietz had advised me about but I wanted to try.)  Of the trees that remained I was uncertain if we could make it work.  The men consulted with me as each tree was removed, asking if I wanted to go further, or keep the remaining trees.  They helped me decide, pointing out advantages and disadvantages along the way.

    When the work was done, not only did they do a great clean-up in my yard, but they also cleaned the adjoining road.

    All of this work was done with the utmost courtesy and professionalism.  As I said...they get an A+ !!!

    - Mollie S.
  • A
    The planning consultation with Ben Munch went well. He was attentive, respectful, and good at problem-solving. He understood exactly what we wanted and made creative suggestions. The price he quoted was reasonable. The men who came to do the work had been very well instructed by Ben and they did an excellent job. Scheduling was prompt. My only quibble (and it's minor) is that I would like to have known ahead of time that Ben himself would not be there for most of the duration of the job. 
    Shortly after they left, a high branch partially broke and was dangling dangerously. I called Ben and they returned quickly to take care of it.
    - Jo S.
  • A
    Estimate was very reasonable. Crew of four showed up on the scheduled day at 8:30 am. Trimming was done in 15 minutes and with the aid of a large bucket truck, they had the tree down in about 2.5 hours. Pine was chipped and clean-up done by 11:00 am. These guys are very good at what they do and very efficient. The pine they took down was in between my electric line and another run that is the old Verizon phone line and current TWC cable line. There was less than 6 feet of clearnance to the cable lind and no more than 10 feet to the electric line. They had no problem maneuvering their truck and the bucket around the lines and, from what I could see, never even came close to either line at any time the tree was coming down. Very professional work at a very fair price. I'd definitely use them again.
    - Mark H.
  • A
    Tree Work Plus
    A friend had recommended Chris to me. I called him up and he was very professional from the initial consultation to the end of the job.
    He took time to answer all my questions and provide thorough answers during the estimate. He sent me the quote as requested. He also appropriately followed up to see if I wanted to move forward with the job.
    When I decided to move forward, Chris told me he could be here 8:30 on Monday and he showed up at 8:15 ready to get started.
    He was climbing trees as well as roping and winching others to ensur ethey fell exactly where planned (between house and playground).
    Excellent! I highly recommend him and his work.

    - Brandon P.
  • A
    Arbor Art Tree Service
    They were great.  Tim Ryan and his crew arrived on time. Performed all work that was discussed.  These guys worked right up to
    5 pm.  Everything was cleaned up and carted away.  
    Would highly recommend Arbor Tree Service.  
    Will use again in the future.
    H.K. Roem
    - Hans R.
  • A
    The tree service chose a date to take down the diseased maple in the
    front yard - a tree that was at least 50 years old and near the house.
    They told us a range of available dates, and we chose one that suited
    our needs. They arrived with a team, cherry-picker, chain saws, and a
    truck with a chipper. They took down the tree in hours, carefully moving
    each section from its location in the air to a location on the ground.
    They carefully avoided damaging ANY of the shrubs that could easily have
    suffered irreparable damage from having a heavy section of maple fall
    on them. They finished in a timely fashion, left no garbage. They put
    all the branches in the chipper. We had agreed that they not take the
    roots of the tree out, but they gave us the name of someone who would
    grind down the trunk to ground level. That person was also professional
    and prompt. My husband and I were impressed with their service,
    handiness with tools, teamwork, and care for the house and grounds.
    - Ruth C.
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Tree Services in New Paltz

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