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Basement & Foundation reviews in New City

  • A
    Magic Garage Cleaners
    I was fortunate enough to find Magic Garage Cleaners when I was looking for a company to clean out my basement. The basement was not finished, and had 20+ years of dirt and junk all over the place. Dave and his crew cleaned out the whole basement, and then cleaned out my garage. I was so happy with their work that I had them come back and remodel my entire basement. They ripped out the old/unfinished stuff and put in new sheetrock, flooring, ceilings, fresh paint, etc. The basement looks wonderful and I now have a home gym and plenty of storage space. I hired an electrician who did all the lighting and completed the new look. I now have Dave and his crew back and they are remodeling my garage including a new roof, gutters and leaders, shelving, windows, and doors. I already have a list of other repair/remodel/painting jobs I will use them to complete. Not only do they do a professional job, they are very pleasant to deal with while doing the work. They are always on time and Dave is the most responsive person who has ever done work in my house. He is on site for the job and, if he is not on site, he is readily available by phone, text, or email. He responds immediately to any questions or concerns. It is so refreshing to have a contractor who is so responsive; so many of them disappear and don't return calls. He stays in constant contact throughout the job and does what he promises to do. Another nice touch if you can't be present while the work is being completed, Dave continually checks in with you and sends photos of the work as it is being completed. This is a reliable company that I will continue to use and certainly recommend.
    - Carol S.
  • A
    Alternative Waterproofing Solutions
    After the contractor applied the waterproofing there were no further leaks whatsoever. The process is not dirty as tearing up the basement and installing a french drain and installing a sump pump. Very clean job.
    - Alan O.
  • A
    WEATHER-TITE WATERPROOFING INC.
    From the first phone call, Bob was very responsive. He is knowledgable, and patiently answered all our questions. He had a large crew--about 9 men--come the day the work was done. They came as scheduled in the morning and did the whole job by mid afternoon. The crew was efficient, and respectful of our property. They left the area as clean as could be expected. I would highly recommend Bob and weather-title, and would use them again.
    - Alan B.
  • A
    Eco Green Solutions
    We had purchased a de-humidifcation system for our basement through Frank Petrullo a few years ago.  Once installed, gone were the days of having to constantly empty the bucket from our old stand alone unit.  The new system was operating without a hitch until suddenly, it ceased functioning.  We called Eco Green and explained the problem.  Frank made sure that a service appointment was scheduled promptly.  We didn't have to wait around for the technician to arrive as he came to our home as scheduled.  The problem was identified - the culprit was our cat, who had taken a liking to the  tubing and had managed to damage the system.  There was little doubt in the technician's mind as to what had happened since our cat was kind enough to attack the unit in his presence! 
    The Eco Green technician devised a solution to protect the unit from our cat allowing our unit to resume functioning and keeping our basement dry.  
    We are very happy with the customer service and attention that we have received from Eco Green and gladly recommend this company.
    - Michael G.
  • A
    Arid Basement Waterproofing
    As far as I can consider them, they did a good job because there has been quite to waterproof. We got an estimate from them and they came in to do the work. So, their responsiveness was fairly good. They were very punctual as far as getting the work done.
    - howard f.
  • A
    A Professional Masonry
    Mr. Rolls returned my phone call promptly.  He set up an appointment for an estimate and explained what had to be done.  The house is an old one, and although numerous patches have been done in the past, it was time to take care of all of the cracks and holes in the concrete walls and steps as well as the missing mortar between the brick steps and the brick edging on the patio.
    He scheduled me, but had to delay because of rain and sudden temperature drops.  This was not a problem for me- the work needed to be done under dry conditions and above freezing. He called me on a Sunday evening to tell me he could do the work on the following day and I agreed.  The work was done neatly, professionally, and exceeded my expectations.
    He returns phone calls, is professional, his men work quickly, are neat, and the work that is done is exceptional. I would use his services again.
    - Melvina D.
  • A
    American A-1 Waterproofing
    Roland is wonderful! He is professional and true to his word. When I first called, he came and looked at the problem, but told me he was not licensed to do the work in NYS. Because I really wanted him after previous experience with the company, he proceeded to file for his NYS license. Though it took a few months for his paperwork to go through, we waited to have the job done. His office called to schedule the work and then Roland called that morning to confirm they were on their way. The work was done very neatly, especially considering the fact that they were breaking tile, concrete and drywall. His men were also extremely professional and polite. I would not hesitate to use this company again or recommend them to others.
    - MICHELE R.
  • C
    DANNY CLAPP LAWN & LANDSCAPING
    First contacted Dan during last week in April of 2013 and signed a contract about a week later. all I asked was that the work be done by the start of summer ( June 21). Around that date I called and left a message. Dan's wife responded by email which stated that it was too wet and the backhoe would damage the lawn. At the time my neighbor was having backhoe service from another company and his lawn was not being damaged. I next spoke to Dan on July 21st and he said that I was next on list for work. On the 31st of July, I was told that his previous job was delayed. Finally, the work at my home was done around the 2nd week in August. The work was excellent, but the wait for the Job to be done was very unsatisfactory
    - MYRON W.
  • A
    BONDED WATERPROOFING SYSTEMS LLC
    I called and inspector came 2 days later. It was an older basement that had water coming up from underneath the foundation and had cracks. I am renovating whole basement and needed it absolutely drained so there would be no possibility of flooding again. He went through basement and he quickly assessed job and gave me an estimate in writing that afternoon by e-mail. It was 60% less than 1 estimate I received and 30% less than another one. I accepted proposal and gave them a date to do install. They accepted and called back and asked if I would like to move it up. I did so they were excellent with the date they proposed. They showed up on time and got right to it. The installation foreman was courteous and informative. He told me what they were going to do and how long it will take. He kept his word on both parts. The job took 2 days. After job was finished there was a request that I realized I needed done. I called and asked they do it and they came back and did it no extra charge. Right after installation we had heavy rains for a few weeks and I did hear the drainage system kick in a few times. I was able to see it in action almost immediately and was pleased with it's performance.
    From beginning to end I was highly impressed with the professional and personal touch of this company.
    - Pat G.
  • A
    WEATHER-TITE WATERPROOFING INC.
    It was excellent. The guy who came was very good at explaining what they were going to do. They'll break it down for you. When the guys come to do the work, they break their behinds and do a great job. This was all done in a day. I could like, fall down that they did this so quickly. Their price was exactly the same as everybody else and I really can't complain. When an electrician came to check the crawlspace, he said it's great job down there. When you have a sump pump and a system put in, you need a dedicated line into your crawlspace. They were supposed to be here at 9 and at 9:30 the guy called me and said they're stuck on a highway. They did so much work that we only had a little vacuuming to do when they were through. They sealed off the whole house. They're the best. They also have a lifetime warranty and if you sell your house, they'll transfer it for $75.
    - Claude P.
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Foundation & Basement Contractors in New City

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