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Plumber reviews in Mount Vernon

  • A
    Sewer Heroes Inc
    Excellent ....Chris came to my residence three times ...Chris returned to this residence because my basement flooded ....On 8/15/2018: I gave a review more like a complaint against Sewer Heroes.. because once again I was having problems with my pipes I realized they did a very good job but because this house is old and so are these pipes I did not know the extent of the damage that the pipes head and because I did not know this and because my basement flooded again I was angry and I thought they did not do a good job but they did ...... The one thing that impresses me so much about Sewer Heroes Is that they stand behind their work and because they had to come here numerous times was not because they did not do and excellent job , because they did is the fact that my pipes were bad... I appreciate the fact that they did return to clean my pipes once again free of charge I appreciate that so much they do excellent work and they stand behind their work ...... Chris is excellent at what he does I appreciate (superheroes) Sewer Heroes so much .. I will continue to use them for my future plumbing needs ..... My last review was a bit immature due to the fact that I was working on my emotions and not the fact that I just have old pipes but I do appreciate them they are excellent company and they stand behind their work ... The reception is is on point thank you so much
    - Carolyn A.
  • A
    Ejay plumbing and heating service inc.
    I called Ely around 9pm because of a leaking faucet handle in my shower. He answered and walked me through shutting off the water. The old main water shutoff valves weren't shutting off the water completely, so he came by the next day with a journeyman. They shut off the water at the street, which requires a special key from the City of Mt Vernon. The journeyman then took out the old main shutoff valves and replaced them with new ball valves, which took about 2 hours. Ely opened up the shower handle and repacked it, fixing the leak. He charged about the same as what others would have (called 2 other plumbers to get estimates), and dealt well with a concerned new homeowner. I recommend him.
    - Jon P.
  • C
    Sewer Heroes Inc
    The first guy Brian came to my house to fix my plumbing gave me a good price I thought he did a good job six months later had to pull again for the same job Chris and another plumber came Same problem I explain to them that Brian came six months before . They had to use the machine from the truck with him without it costing me more money same problem apparently it wasn���t the same problem to them ........Had to call them months later spoke to receptionist she said I will get a good price when Chris came back with the other plumber play took pictures of my pipes and told me they were going to BurgerFi na had to call them months later spoke to receptionist said I will get a good price when Chris came back with the other plumber they took pictures of my pipes and told me they were going to collapsed and they had to use some chemicals to make sure that didn���t happen and I paid close to four grand for that job so no I would not use them again I do not feel that they were honest ..... They performed three jobs for me.... Yesterday August 14 2018 I contacted Aldo plumbing on time ..They came today to fix a leaky pipe that I had asked Sewer Heroes to do But the plumber that came told me that he would have to take the wall down in the basement and charge me for that and then when he fixed the pipes that would be a second charge and he would not replace the wall so I did not call them back this gentleman replaced the pipes underneath my sink for the same problem without removing the wall in the basement and charged me one price. And he did an excellent job . No more leaks .
    - Carolyn A.
  • A
    Tri-State Rooter Sewer, Drain & Pipe Repair
    The plumber came, on time when he said he would. He assessed the p;problem and gave me an estimate of what the cost for the work would be. We agreed, he fixed the problem and because the parts were cheaper than he initially estimated, the final price reflected the price difference. I was quite please with how things turned out.
    - William M.
  • A
    Tri-State Rooter Sewer, Drain & Pipe Repair
    The Tri-State crew were very responsive, punctual and have great customer service. They equally recommended a quality personnel to take care of the wall piece for me. I am very glad I used their services to fix my shower body and will use them again in the future for any plumbing work. Kudos to Duane and Ricardo. God bless.
    - Abraham R.
  • A
    Pro Drain Inc
    TJ came and knew exactly what was needed. He was very professional, courteous and performed the job quickly and efficiently. He also made certain that everything was cleaned up before he left. He was in and out and the problem was fixed within 1/2 hour. My husband was thrilled with the job. We would highly recommend Pro Drain again without hesitation.
    - Rosemary L.
  • A
    I had no hope of reaching anyone on a Saturday night but found Mark on Angie's list. He was quick to respond and promptly fixed the problem. Moreover, he was extremely customer-oriented and reasonable. I highly recommend him!
    - Betty S.
  • A
    BMC Plumbing and Heating Inc
    The plumber was a friendly and forward guy. We just purchased a new home and while the house remained empty (before we moved in) freezing temperatures caused our pipe connected to water hose to crack and burst. The result was gush of water pouring into our basement. He came to our home within 30 min of our phone call and fixed it immediately. Excellent service and we will use them again.
    - Monique S.
  • A
    Sewer Heroes Inc
    It's Sunday night and the last thing you want to deal with is a clogged drain.  Sewer Heroes called me within 10 minutes of placing my request through home advisors.  The person on the phone was such a delight. He took my information and explained he could have someone here within the hour. Sure enough, a plumber was here within the hour and cleared our tub drain in less than 20 minutes.  The plumber was kind and professional. If all of this wasn't enough, they take cash, check or credit cards. 

    I'm happy to write my shower is back to normal and no more clogged drain. I work in NYC and plan to use Sewer Heroes for any plumbing needs at my company as well. Highly recommend to anyone. 
    - Jen C.
  • B
    Double D Sewers and Drain
    The drain had to be fixed through the toilet and the toilet had to be removed. There was some splashing from this that caused a leak in the downstairs apartment. We had to call them back the day after the service and notified them of the leak. We actually didn't get a response from them for quite some time. When we finally got a hold of someone, it was very difficult to hear them. I think the call was forwarded to someone's cell phone. I had to call every 20 minutes to get a response. However, when they did respond, they have someone out here at 9:30 pm on a Sunday. I just got a call back today, Tuesday, from the voicemail that I had left on Sunday. Overall, I believe they are an okay company but they need to have an overhaul of their communications. Miguel, the plumber that came out at 9:30 pm, was AMAZING!
    - Lena W.
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Plumbers in Mount Vernon

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