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Septic Tank Cleaning reviews in Monroe

  • A
    Above Grade Home Inspections Inc
    Chuck Sweed was beyond professional, Showed up on time ready to go, he was very knowledgable and detail oriented. took away the fear of a first time home inspection, having no prior knowledge of how a well and septic system function he answered every question i had In detail. Every single feature/function of the home was tested. Couldn't be happier with the way the day went, as a whole would I recommend chuck 100% yes.
    - Victor U.
  • A
    Was in a bind and needed service fast (as a new customer).  Was at my house within an hour or so from when I called them out of the blue.  Went above and beyond in providing the service and explaining issues to me along the way.  It is refreshing to experience prompt, courteous service.  Did not even have to ask for help that I clearly needed in unearthing a part of the tank that had previously been ignored by previous company that I used.  Cannot say enough good things.  I will continue to use this company for as long as I have to deal with a septic tank!
    - Michael C.
  • A
    Busy Bee Septic and Excavating
    Great! Vinnie called in the morning to let me know when he would arrive and then again soon before he arrived. Vinnie was efficient and polite. Made sure the dirt was put back over the tank and asked that if it met my approval. I really like the design of the truck. I would recommend Busy Bee.
    - Susan B.
  • A
    The came twice, the first visit was spent trying to find a septic opening since this was a new home for me didnt know much about the property but once nothing could be found I went to municipal to see if this was a sewer yes it was,so they came back and handled the situation, to long for the snake so they used the jetter. They were professional and polite. would definitely use them again.
    - tracey p.
  • F
    DCJ Construction

    During the work on my water supply, it was discovered that my underground oil tank had sprung a leak.  Luckily, my insurance covered all clean up costs. But, I had given DCJ a $2400.00 down payment to replace my oil tank which was not covered by insurance.  DCJ started the cleanup with an environmental outfit and the NYS D.E.C.  The ?clean up? went on for over 2 weeks. I had a 1 ½ story mound of toxic soil on my front lawn.  Mr. Casscles was not certified to transport it away even though he represented himself as being licensed when he started the clean up.  He was continuously scrounging around for a properly licensed driver. None ever showed up. 

    At the urging of my insurance company, I got another environmental cleanup outfit to look at the oil cleanup work.  Their conclusion, the D.E.C?s opinion, and my insurance company?s opinion were that the cleanup was taking too long in relation to the small spill size and that possibly some ?milking the project? was occurring.  During this time, Mr. Casscles supplied my home with heat with a temporary oil drum and a temporary line routed to my furnace. The temporary line leaked oil into my home continuously. It became apparent after 8-10 attempts at fixing the line ? IN THE SAME PLACE - that Mr. Casscles did not know how to properly flare a copper fuel line. My home reeked of the smell of oil and the situation was dangerous ? the leak was right near my furnace. You can draw your own conclusions regarding Mr. Casscles? plumbing ?skills?.

    For the $2400.00 I had given to DCJ, Mr. Casscles delivered a DEFECTIVE oil tank. It arrived with one of its legs severely bent. The weld holding the leg was damaged and it was a certainty that the leg weld would not hold up.  Mr. Casscles also removed and left a venting cover off the tank. This allowed subsequent rainfall to fill the tank with whatever oil was put in there.    The ?new? tank was totally useless and not worth my money.  

    Due to some inclement weather, work stopped for two days.  A situation arose (the leaky oil line ?again!) where I needed to talk to Mr. Casscles. Over the two days, he was nowhere to be found and did not even return several voicemails I left for him. When he finally did show up to resume work two days later, I summarily fired him. I had had enough. He did not take it well and became very hostile.  Hoping that level heads would prevail, I urged him to gather his equipment and leave my property quietly or I would have the police there.  I contracted a new environmental cleanup service that had my property cleaned up; the toxic soil mound removed; fresh fill put in ? with D.E.C approval ? in 2 days. I?m glad I did this as DCJ wanted to go further with totally unnecessary clean up (according to the D.E.C.) and rip up my driveway to find alleged ?additional oil seepage?.

    A day or so after he was fired, I contacted Mr. Casscles with regard to refunding my oil tank deposit, removing the defective tank,  and compensating me for the additional work (he should have done) that had to be performed on the water project. He flatly refused any consideration and hung up on me.

    All this resulted in my filing TWO small claims lawsuits against DCJ, Inc. and Mr. Casscles. The case numbers are 11040052 and 11040107- all public record.

    While waiting for my hearings, I found out that Mr. Casscles actually did attend plumbing school as he stated. What he did not state to me was that he also dropped out of plumbing school. Who drops out of plumbing school??!!  From what I experienced of his plumbing, he would have been well advised to have stayed on a bit longer in school.

    Both cases were filed in the West Haverstraw, NY Court.  Mr. Casscles ? in a display of total arrogance ? never showed up for either of the two small claims hearings to present his side of things. He never honored the default judgments I received and even ignored sheriff?s deputies who communicated with him his need to settle the two judgments I now held against his company and him. I had to go through the additional steps to claim my judgments via bank subpoena. I found out that Mr. Casscles stays on the move with his bank accounts. He frequently opens and closes accounts at different banks ? an obvious effort to remain a ?moving target?. On one of his accounts, I found out there was at least one other sizeable judgment ahead of mine ? so sizeable that Mr. Casscles/DCJ?s now restrained account had a large negative balance. He still did not contact me or my attorney to settle. So, a visit to his bank by the local Sherriff?s office was in order to obtain (as in confiscate from him) what part of my judgment amount(s) could be taken. 

    I have to think by now all three credit agencies know of the judgments I held and still hold against DCJ Construction and Mr. Casscles.  These stay on his credit record for seven years? even after both judgments are settled.  They stay on indefinitely if the judgments are not settled.  That is not good for one?s personal or business credit rating.

    It should be standard procedure to check the credit rating on any potential contractor.

    So, it would seem apparent that one can rationally conclude that Mr. Casscles does not respect the spirit and intent of the law as he ignores summons and judgments, even ignores Sheriff?s deputies; does not even respect his own credit rating and, hence, does not respect his own integrity and reputation. So what would his integrity and respect for you and your project be?

    As another footnote, Mr Casscles was arrested in late 2012; tried and convicted on misdemeanor counts of operating without proper licenses and passing bad checks.  

    I sincerely hope that my experiences with DCJ Construction, Inc. and Douglas E. Casscles, Jr. of Garnerville (West Haverstraw, NY) or Black Rock Excavation (Cornwall, NY) do not become Angie?s list member?s experiences.  Forewarned is forearmed.  

    - John S.
  • A
    - dennis s.
  • A
    Sloboda Brothers/ American Septic Service
    It went very well and I would hire them again. They were prompt. efficient and the price was reasonable.
    - Art K.
  • A
    Classic Septic Inspections
    Great. Person was efficient.
    - Cheryl V.
  • A
    Great job!
    I will use them again in coupld of years..
    - Jay K.
  • A
    Busy Bee Septic and Excavating
    They did an excellent job.
    - Geoffrey V.
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Septic Tank Services in Monroe

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