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Countertop Installation reviews in Monroe

  • F
    HOUSE OF STONE INC
    Our contractor encouraged us to use House of Stone for our kitchen countertop purchase and installation and we agreed to patronize a local business. Unfortunately, the agreed-upon sink was not the one delivered and installed. We did not write down the sink specs after we made our choice in the showroom and clearly House of Stone did not either. On the night before delivery, House of Stone asked to be reminded which sink we chose. After the wrong sink was installed, our calls to rectify the situation were ignored. When our contractor eventually put us in touch with the unresponsive owner of House of Stone, the owner refused to acknowledge the error. His responses to our inquiries were overly defensive and extremely unprofessional. We were left with a basic sink that we did not choose and that was too small for our kitchen. They could not simply replace the sink. To fix this, we were required to purchase and install an entirely new countertop and sink. Under pressure from our contractor, House of Stone "did us a favor" and charged us "only" for material for this second countertop. House of Stone did not even give us a credit for the first countertop or wrong sink. We purchased a second sink at our own cost. Their error cost us about $1800 extra.
    - GINA L.
  • A
    AMV Interiors and Construction Inc
    From the beginning, before the actual work had even begun, we were pleased with the fact that Aleks would always answer calls and respond to emails promptly.  We mostly communicated via email, as we sought to avoid calling him on his cell while he was on another job, though the few times we did call him (when we needed immediate information), he responded in a friendly and helpful manner.  We purchased all the materials (shower doors, guest bath sink and faucet, kitchen faucet, wall and floor tiles for master bath and floor tiles for guest bath, wall paint, plumbing materials and fixtures).  Aleks obtained for us the countertop that we wanted.  The entire job lasted nine working days.  He and his staff (Ben and Mike) arrived early every day.  They asked us frequently where we wanted things placed (such as the shower seat, inset for shampoos and such, and plumbing fixtures) so that everything was exactly how and where we wanted it. Their work was exceedingly neat and their attention to detail was extraordinary. We couldn't be more pleased with the final result in both bathrooms.  They cleaned up every day and when the work was finished, their final cleanup left the place spotless.  They did exactly what they said they would do, and more.  We would not hesitate to use them on a future project.  They would be the first contractor we would call.

    - Howard G.
  • A
    AMV Interiors and Construction Inc
    Everything went very well. Alex and his crew, Bennie and Tom, were there everyday on time. They were very professional and always ready to do anything you asked them. When you hire AMV your renovation is their main priority. They do not go to another job when your work is in progress. We had a few little glitches which were our own fault. Like the deck door was a standard door and our space was not standard. It was a little short but not to worry, Alex built a molding to go around it. Also we had bought a stain for it but when applied it looked terrible. But again no worries, Alex took it down and sanded it and then painted it white and it looks beautiful. The refrigerator we purchased was a little bigger than the original plan but again Alex came through and trimmed and got that fridge in it's compartment. We love everything! AMV is a contractor that is fair and honest and we are so glad we found them on Angie's List. We would definitely recommend them to anyone looking for a contractor.
    - Teresa T.
  • F
    HOUSE OF STONE INC
    The work was not completed on time. The granite was much darker than we had chosen but we agreed to keep it. We were told that a product could be applied to lighten the granite and that they would do that for us. To this date, and after numerous calls,they have never scheduled that work to be completed. The faucet was installed incorrectly and we needed to correct it ourselves. When they left the job we realized that the dishwasher was never connected to the countertop and was loose. After missing two scheduled times we finally got them to come back and fix that problem. They never disposed of the old sink, we had to take care of that on our own We were very disappointed with the experience and quality of work that we received with this company. We would not recommend them and would never use them again.
    - John L.
  • C
    The Granite Factory
    unknown
    - Christine D.
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Countertop Kitchen Installers in Monroe

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