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House Cleaning reviews in Merrick

  • F
    eMaids of South Nassau
    I was looking for someone to clean my house and because the prior reviews for eMaids were so good - I thought I would give them a try. I had signed up for a bi-weekly cleaning of my 4 bedroom/3 bathroom home. The first visit two maids came and it took them 4 hours - which is fine however after they were finished I noticed certain baseboards were not dusted, the kitchen appliances were not cleaned, cobwebs were left in the master bedroom...etc. All in all I was disappointed since this was the first time and I would have thought they would have done a better job.I addressed my concerns to the owner- Ronald Harwood, and I asked that they be more conscientious next time. Yes I gave them another chance - which in the end never happened. I had called up 4 days prior to the next visit to see if they could come a day earlier (same time), as it was a holiday weekend, and I was told that was fine, but then the day before the next visit- I received a phone message from Ronald saying his maid couldn't come. I called the office back and was greeted with a rude lady who did not give the full message that I was okay if they came on the original day. Apparently this message was not given properly because the owner again called me later that day with the same message his maid couldn't come. In the end he also left me an email which I replied right away to, and again I explained they could come on the original day. I never got a response so I emailed again to confirm this new date and then I called and left another message with the lady. It took him all day to then send me an email back saying "I'm sorry I will have to cancel the cleaning for...such and such day." And nothing else - no suggestions or other options going forward. The owner Ronald has absolutely no customer service skills. The way he handled the whole situation was extremely unprofessional. So I would think twice about hiring these people.
    - Adrienne S.
  • A
    eMaids of South Nassau
    From the first call to the billing, they did a great job.
    Ronald the person i spoke to on the phone was friendly and knowledgeable.
    the cleaning person[i don?t remember her name, was friendly and courteous as
    well]. my house was sparkling and had that fresh smell. great job eMaids!!
    can?t wait till they come next week!
    - scott m.
  • A
    Alina's Cleaning Service
    They did a wonderful job cleaning and dusting all surfaces and washing ceramic tile floors through out the 3 bedroom 2 bath room home. I have had them back once since that first 3 hour visit for a normal 2 hour cleaning. I will have them back every 2 weeks until I return to my winter residence in late fall.
    - Edward L.
  • D
    We Clean LI Inc
    We hired Ula specifically for cleaning our blinds after moving in to a 3 bedroom ranch. The house was in good condition and we cleaned it after moving in. We like to keep a clean home ourselves. We just didn't want to clean all the blinds and windows. When they arrived, we instructed them to start with the windows and blinds as that was our priority. If there was time left over at the end, we told them to vacuum and mop and go from there. We left the house to stay out of their way and when we came back a few hours later, none of the blinds or windows were done. I could go on about how unpleasant the rest of the experience was but I'm not one to trash people or companies. Just stay away from Ula.
    - Robert B.
  • A
    beacCl\\Since Carla has been cleaning our condos they are the cleanest they have ever been. she takes great pride in her work. She even adds little decorator touches We live 1,000 miles away, so Carla is more of a property manager than housekeeper. We rely on her to handle any problems that pop up with any repairs that are needed, makes sure that the condos are well stocked with basics for our guests, and makes our apartments look very inviting with her little designer touches.  She will always go above and beyond our expectations. I highly recommend her services..
    - Molly S.
  • A
    We used Dial-a-maid to clean our home last with very little notice. We were in a bind because we had renters moving in shortly and Dial-a-maid came out very quickly and cleaned it for us. They were wonderful!
    - Brandi N.
  • F
    Cleaning & Landscaping Services
    After reading the positive reviews I bought this deal. I made an appointment with "Bella" who was an hour and a half late. I called to see where she was and she asked me what I wanted. I replied, "everything, I want the house cleaned." I spoke to her when she was done during which time she informed me that although I won't see a difference in the house today, if I hire them I would. When I came home I was shocked. The house did not look any different at all. I have two small children whose fingerprints were still on the furniture in the living room, dining room and the bedrooms. The bathroom tiles were not even wiped down at all. It looked like absolutely nothing was done. I contacted Bella to be told I have a bad mop, vacuum and cleaning agents, and that the deal was only for a light cleaning, which was not specified in the deal, yet I was quoted same price for a real cleaning.I expected a refund or re-clean. I was cheated. Don't waste your hard earned money on this.
    - Rosa M.
  • A
    Beyond Maids Inc
    Roman and his team of 5 cleaners were punctual, efficient, professional, attentive, and very detail-oriented. They found dirt where I didn't even know I had any! They performed the best house-cleaning I've witnessed in years. I was especially impressed by Roman's low-key, no hard-sell attitude during our initial meeting, and his obvious sincerity in simply wanting to do the best job possible. He was very accommodating about any specific cleaning that I might want, and was in constant touch via text regarding time and supply needs. I wholly recommend them!
    - Lynda B.
  • C
    Imperial Cleaning Company
    •  1. The cleaning crew arrived on time and acted in a professional manner.
    •  2. They cleaned the bathroom and kitchen. I found the overall cleaning job to be just fair.

    - Gerard M.
  • A
    Beyond Maids Inc
    I am so happy that I found Roman and his team on Angie's List.  Beginning with the opening communication with Roman, everything has been so prompt, courteous, and professional.  I hired his team to start cleaning my house when I returned to work after having a baby.  I just couldn't keep up with the housecleaning, and I figured that even if a cleaner didn't clean as well as I did, my house would still be cleaner than my not cleaning at all.  Well, I didn't have to worry about the cleaner not cleaning as well, because Roman and his team cleaned much better than I ever did!  They are so fast, but are able to clean every corner, crevice, and surface of the house.  The carpets, tiles, hardwood, appliances, cabinet, bathrooms, tables, bookshelves, under furniture....literally every surface of the house.  They use all my normal cleaning products, but leave my house gleaming better than I would.  I have had a normal bi-weekly cleaning since the initial cleaning and am still so pleased with how clean they make my house.  I interviewed other cleaners, but I didn't like the idea of having one person in my house for 4 hours every other week.  Roman's team of 4 (including Roman) works hard for 1 hour, and saves me hours and hours of time that I could be spending with my family or doing other household things.  I highly, highly recommend this hard-working, thorough, trustworthy, professional service.
    - Nina C.
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Home Cleaning Services in Merrick

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