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Find Top-Rated Mendon Lawn Care Services

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Lawn Care reviews in Mendon

Real People ~ Real Reviews ~ Real Results

  • I submitted an online estimate request form one night to Brockman for lawn mowing services based on locale and positive recommendations.  The following morning my car broke down on the way to work and since I had some time while waiting for AAA, I called Brockman to see about my estimate. 
    I got a fairly grouchy response from a guy stating that they don't mow in my area (even though it states Lawn Care and Lawn Mowing services in my area on their website, and we're only separated by one town--they're in Fairport, we're in Mendon, with Pittsford inbetween).  Later that morning, I got an email from them with a contract attached for lawn mowing services signed by their President. 
    I called them to find out why I was told they don't mow in my town and then was sent a contract for services...the woman who answered the phone seemed confused as well and went to someone for clarification, and I could hear a mumbled conversation between her and a man, and when she came back on the phone she gave me a story about the cost effectiveness of sending someone all the way to us and so on--she didn't seem overly confident in her explanation, and neither did I, especially since you see trucks with mowers on trailers at our local gas station from towns all over the place. 
    I suspect that the guy who answered when I called early in the morning hadn't yet had his coffee, or woke up on the wrong side of the bed, or whatever, and when questioned about the discrepancy, didn't want to go back on what he'd said earlier.
    Too bad, I would have liked to hire them based on the other feedback I'd read.
    - PJ O.
  • This is my first time using a lawn service for this type of work. In the past I have always done it myself. Broccolo did a very good job and was ALWAYS professional. It is nice that the same person applies chemicals (Chris for me) to your lawn and leaves a report for you at the end. It is nice to see their observations and suggestions. 

     My only complaint is 3/4 through the year they decided to add a "fuel surcharge". It irritated me that they would do this in the middle of our agreement,after we agreed on a price in the spring, and fuel prices had actually gone down since spring. Fuel surcharges are a way for services to increase their price without saying they are increasing their prices. I did call Broccolo to complain about the surcharge and they did remove the surcharge from my bill.

    Overall I have had an excellent experience and would recommend them.
    - Brandon W.
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    - Sandra W.
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    - Beverly J.
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Lawn Care Services in Mendon

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