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Dog Grooming reviews in Medford

  • A
    We have brought our rescue dog luck to several groomers and they have asked us not to come back. A friend suggested Emerald City, I had my doubts but the owner Eileen is a true master. She played with Lucky and got her comfortable before she began grooming, it went so well we have brought Lucky back for a Day Care session.
    - Patrick M.
  • D
    Puppy Kutz Inc
    My pup has gone to Puppy Kuts several times for full grooming services. I am always pleased with the services provided. However the visit on July 16th cost me a total of $500 after vet bills. My puppy went into the salon completely fine and when she came out had very red and irritated eyes. My husband had picked her up that day and assumed she maybe got water or soap in her eyes. He picked her up at 5pm. By 10pm we were in the emergency animal hospital in Coram and it was determined she had a scratch across her cornea! $225 for that bill and she was in a lot of pain and irritated for 4 days. I was advised to get her back to the vet as it appeared she had vision issues. I had tried caling Puppy Kuts Wednesday but they were closed, with no answering machine. I called the following morning and spoke with the owner who told me she was there the entire time and no incident occured.
    She was correct, there was no incident in the sense of another animal attacking my dog or anything like that. My vet took one look at her and told me and quot;They did not lubricate her eyes prior to shampooing her. You would not know that the groomer needs to do that but they sure do. What a shame.and quot;
    I was horrified. So my dog DID get shampoo in her eyes, enough to scratch her cornea. That vet bill on Saturday 7/20 was another $165 for a grand total PLUS the $45 grooming charge of $435!!!!
    It is very unfortunate that this groomer did not educate their employees about the sensitivity of beloved pets eyes. They lost a client today and it is sad because I was a referral and will let people know to avoid going there.
    - Laura K.
  • A
    Puppy Kutz Inc
    They were very professional and made my coockapoo look like a normal dog She had a very bad previous hair cut, they are a little bit expensive but i will use them again and it was worth every penny.
    - Keriann G.
  • A
    I have been through many mobile groomers. I tell them to leave because I look in their little grooming areas and they are filthy. This guy is so clean. Rick is who I deal with. My dog looks stunning when he is done with her.
    - BARBARA A.
  • A
    Puppy Kutz Inc
    Brought my Salem here for the first time and he came back feeling so soft and smelling wonderful! They did a great job and I loved the added touch of a Christmas bandanna around his neck.
    - Dyanna S.
  • A
    Bed and Biscuit Pet Resort
    - Michelle M.
  • A
    Puppy Kutz Inc
    They are great and their pricing is really good. The woman who runs the shop is so sweet and she did a great job. He comes home looking so cute. I'm very happy with them.
    - Brenda M.
  • A
    I have used her for a while now, she is very kind and loves animals. She always does a great job and I will continue to use her in the future.
    - Margaurette c.
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Dog Groomers in Medford

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