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Auto Body Repair reviews in Medford

  • A
    MONTI'S AUTO WORKS
    Unfortunately we were in a minor car accident and our two year old Chrysler 300 was hit hard in the rear. Our trunk was damaged, along with the rear fender, side lights, and some sort of strip that runs across in the trunk area. After calling our insurance agent, Allstate, I was given a few "Allstate Repair Shops" in the area. I called about three to four repair shops in total. I knew immediately when I called Monti's and spoke to the owner Steve that I found the repair shop that I was going to use. Steve was absolutely amazing. He was very professional and understanding in regards to our needs. He actually listened to what I was saying and did everything he could to make this situation bearable. He was true to his word, took all our calls without hesittion, and made sure we felt comfortable with what had to be done. I do not think that I could have found better customer service elsewhere. The day we brought our car in for the actual repair was stress free. We were able to drop our car off at our convenience. Steve handled all our paperwork with Allstate, and the process began without any problems. We were given a time frame on what was going to happen with our car. Everything that we were told was completely correct. There were no hidden surprises, changes in schedules, etc. The actual work on our car was impeccable. Our car looked fantastic. The workmanship was flawless. I could not believe that my car was even in an accident!!! The work that they did on my car was absolutely amazing! Actually, it was all washed and shiny when we picked it up!!! It never looked so good!!!! Also, I have to mention that Steve has so much pride in his work and the work of his men. He is a perfectionist and it shows in the work that he and his men do. I cannot thank Steve and his crew enough for making my Chrysler 300 look new again!!! Good Work Guys!!!!!! THANKS!!!!!!!
    - susan r.
  • A
    Tier 1 Collision Center
    What can I say about Tier 1 Collision Center? These guys are terrific, efficient, incredibly friendly, economical, and they do masterful work. A few weeks back, I had the awesome luck of having my parked car be hit by an underage, drunk, UNINSURED driver. Fantastic! Eventually, of course, SCPD had their way and ticketed me for my busted tail light (which also accompanied major damage on the rear panel of my car). Cramming a bunch of reviews into my brain, I gave Tier 1 Collision a whirl.

    I first went in and talked to Anthony, who was more than helpful and gave me the best estimate I'd found after trying several other places. About a week and a half later, I brought my car in for the work and was taken care of by Curtis, the owner. Nicest guy in town, no joke. Straightforward, warm, humorous, honest man. 

    I almost forgot to mention, when I dropped my car off initially, it was pouring rain and my husband and I were given a ride to a nearby diner for breakfast! So awesome. Then, when I picked my car up (and after seeing the excellent work they did), Antony hooked me up with some sweet advertising swag--a keychain and emery board and I was in with the other day." Whattaguy!

    Use this place for any body work--I certainly will in the future. 100% recommended.
    - Jane W.
  • A
    Tier 1 Collision Center
    From the second I stepped into the office, I knew these were the guys for me. They were able to provide me with an estimate within minutes and Anthony the shop manager was nothing, but a gentleman to deal with. They quoted me 8 days for turnaround time and were able to get me done in only 5. Kudos to these guys. I wouldn't go anywhere else after such a pleasant experience.
    - Luis M.
  • A
    Silver Star Collision Inc Auto Body
    I've always been skeptical of auto body shops, but things are different here. Every time I called, from the initial consultation to checking the status of my vehicle, Tom Silver, himself, always answered the phone. That made me feel at ease and so confident in all the information I was getting. When the work on my car was completed, I was SO pleased with the way it looked. For a brief second, I could not tell which side was worked on....that's how good my car looked! I am VERY pleased with my overall experience at Silver Star Collision. I'm so happy that Angie's List led me to it and I know other people will be pleased too!
    - Rachel G.
  • A
    Silver Star Collision Inc Auto Body
    Tom at Silver Star Collision in Port Jefferson not only did an awesome job repairing my vehicle with brand new factory parts but what really put his service over the top for me is his honesty, integrity and him "choosing" to go that extra 100 miles for me. Tom skillfully and honestly negotiated a proper settlement from the other driver's (who was as fault for the accident) insurance company in order to repair the damage on my car. Tom knew I had just lost my mother and was in the planning stages of her funeral and his intervention and assistance minimized the stress and mental hardship the other drivers insurance company caused throughout the process of them approving the claim. Tom would not settle until he achieved what he felt was right and fair. He kept reassuring me not to worry that everything would work out fine and it did.  Thanks to his dedication beyond excellent customer service. I would not want anyone else fixing my car. His willingness to get involved and help in that manner in itself, speaks more volume to me than if someone was to give me a million dollars.

    Thank you Tom for helping me to have peace of mind in a very trying situation, Your help with speaking directly to the insurance company on my behalf took a lot of stress, grief and unnecessary burden from my shoulders during a very difficult time for me.You are truly one of a kind!  May God Bless You Abundantly!
    - ANNMARIE J G.
  • A
    Tier 1 Collision Center
    Great, spotless inside and out.
    - Edwin P.
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Auto Body Shops in Medford

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