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Basement Waterproofing reviews in Massapequa

  • A
    ACM Basement Waterproofing
    It went great! Mark and his crew came on time, were neat and did an outstanding job eleminating our water problem. They were very knowledgeable, courteous and made a difficult job look easy. We couldn't be happier. I reached out to Mark several months after our job was completed for assistance on an unrelated water issue. Mark was kind enough to offer advice and helped me without any compensation. Truly a fantastic company that you can trust which is hard to find.
    - Vinny F.
  • B
    Boccia Inc
    The workers were on time and professional, very clean. There was an issue with the product being damaged prior to install. I had spoken with one of the owners who was able to rectify the situation, and the install was completed with satisfaction.
    - Michael D.
  • B
    Long Island Waterproofing
    We were able to complete the project in the time frame that was needed.  Workers were on time, courteous, neat and a pleasure to deal with.  The owner and the salesman make a good team, and worked together to make sure the job was completed and that I was satisfied.
    - Michael D.
  • A
    E & M Waterproofing Inc
    I called Ed to get an opinion as to what I should do to waterproof my basement. We just had a new boiler and hot water heater installed and I wanted to know what steps to take before we had a problem in the basement. I saw a little water last year after heavy rains so it was a concern. Called Ed Friday, he came out on Saturday and gave me his evaluation which was no work was needed in or around the basement or foundation. Wife was thinking about finishing the area so I needed that reassurance. He could have said some work was required but instead gave honest opinion which was to have some brick work done on chimney and wait til we get some heavy rains and see if that doesn't do the trick. He doesn't do brick work so he had no financial interest in giving me that suggestion. If I need any work or know anyone that does I would not hesititate to refer them to E&M Waterproofing.
    - paul m.
  • A
    Long Island Waterproofing
    All went well, the two workers worked hard all day until finished. They ran into problems with cement that was covering sewer pipe, needed special tool. I got nervous and called the shop they explained all was normal and that they run into this problem alot and is common. So far no leaks. Great job, great price for the amount of hard work done.
    - James B.
  • A
    E & M Waterproofing Inc
    Every business should take customer service from the owner Ed. What more can I say? He came out and explained my problem is terms I could understand, and explained the proper fix. I was promised an 8-8:30a arrival by the crew the day of the work, and they were a bit early! They told me how long it would take, and finished early! Ed came by at the start of the job, and promised to touch base after they finished to make sure I was happy. I was! I can't say whether any water might still seep in... because it hasn't rained since... but I bet it doesn't -- and I bet if there's any issue, it will be fixed!
    Before the crew left, they cleaned up and replanted some shrubs they had to move.
    Good work. Fair price. Great service. Use them!
    - Patrick G.
  • A
    E & M Waterproofing Inc
    I used the services of E & M Waterproofing Inc for basement waterproofing. I fell that the price was legitimate. It wasn't cheap but I was comfortable with the price. E & M Waterproofing Inc’s work, the professionalism, the quality, the guy was the best. A lot of people have come in and E & M Waterproofing Inc was the best. He knew exactly what I needed, efficient and professional.
    - Sharon B.
  • F
    HOME HEALTHY HOMES INC
    The sales representative from this company was the most unprofessional, obnoxious person I have ever met.  He arrived late and didn't seem to know what he was talking about.  Yet he pushed and pushed in a condescending manner and then stated that he couldn't care less if we did business together.  There is a water problem in my basement from a high water table with some water stains on the old wood panneling.  Once entering the basement, the sales representative acted as though he was gasping for breath because of the air quality,in a theatrical performance set for Broadway.  Shortly thereafter, he starting talking about all the expensive mold remediation that was needed to save my family from imminent death.  I had multiple professional basement people visit my home prior and none had taken such a drama filled approach.  Once he realized that I wasn't scared into buying his expensive mold removal products, we discussed the french drain construction that was initially called about.   He did
    - Sharon B.
  • C
    Mid-Atlantic Waterproofing of NY
    We were told that a foreman on the job would go over everything with us the day of the job.  No one did, since they could hardly speak english.  The person who could speak the best english was appointed, after I complained, and tried to make sure we understood what was happening.  They did a two day job in one day.  They were in a hurry, since this was after the hurricane and they had a lot of jobs to do.  They did not clean up the mess.  Telling us everythiing had to dry before it could be swept up.  N0t what they told us when they wrote up the contract.  They said it would be left clean, it was not.  We had work to do after it dried and we paid a lot of money to have additional work to do ourselves.  Also, the water they discharged onto our property was flooding our backyard and they were going to leave it that way.  After I complained and said we could not enjoy our yard anymore, and I told them I wanted the pipes to be buried, they agreed to do it.  Don't know if it was done right, since they did it very fast.  Now the water discharges into the middle of our yard and we have another problem to fix.    The salesman was very nice and came to the house when we called him with our complaints.  Unfortunately, he had to do what the workers said even though he told us he was a top engineer when he gave us his sales pitch..  Go figure!
    - Marion P.
  • A
    E & M Waterproofing Inc
    Great. Everything went perfect.
    - Gerry F.
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Waterproofing Contractors in Massapequa

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