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Find Top-Rated Massapequa Park Wrought Iron Fence Companies

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Iron Work reviews in Massapequa Park

  • C

    I gave a deposit of $800. toward the railings November 10, 2015. The representative, Brian,  came to my house and sat down with me to design the railings .Brian, himself was professional and caring.  He said it would take about a month to install. In actuality, it took till JANUARY 29, 2016 to install. I must have called the office 15 times or more trying to get updates. The phone representative only took messages, without any references to status of the job. She said there wasn't any information in the computer as to the status. She kept on telling me "I will have Brian call you back" -- without any particular time frame. Most times when I called the representative she acted as if she could care less when or if my railings would be installed..  I was so annoyed at the way they do business, I contacted the owners a few times, it was like doing business with a company in another country, although it is only miles away.

    The railings were soldered well from what I can see. However, after the installation I noticed two sections of railing were misaligned leaving a gap between them. The sections were sunk in the concrete mix already, so I realized my options to fix the gap were slim to none. I called the office, again I waited for Brian to call me back /Note: I was never given his personal cell number, in order to avoid the distasteful experience speaking to an "automated" person without any helpful information.

    Brian called me back to say he would stop by to see the gap himself. He came by about a week ago to inspect the misalignment. He suggested he could fill the gap with "Bondo", then paint over it. I did not pay for a second hand job. My expectations of a decent installation were dashed. When the railings were being mounted in the cement, the two installers must have seen the sections not meeting.

    Bottom line, have not seen or heard from anyone from the company since Brian came over a week ago.

    Waited over 10 weeks, numerous phone calls, and then the installation, in my opinion, was faulty.

    Responsiveness should be an embarrassment to the company, IF THEY REALLY CARED! 

    They have the expertise, knowledge, manpower, and experience to get the job done on time, with no problem installations. I believe management's attitude toward "small" jobs needs dire improvement. .

      


    - Kenneth E.
  • A
    We are extremely pleased with the results of a very extensive project.   Reconstruction was varied; including marine work (boardwalk and pier), seawall construction, elevation of backyard, swimming pool renovation, patio construction, re-roofing, re-siding, construction of estate-type walls and fencing, and replacing of driveway.  Every aspect of home repair and construction was involved; cement and stone work, carpentry, plumbing, electrical, window replacement, painting, etc.  Planning, design, and construction was handled with meticulous care.  We are very satisfied customers!!

    - Edward L.
  • A
    It could not have gone better. The outcome is a beautiful, remodeled kitchen. Every worker on our job was highly competent and respectful....never a problem having them in our home. We felt our contractor treated this job "as if it was his own kitchen". The end result is magnificent!

    Prestigious contracting has renewed my faith in contractors! They showed up! They returned my calls! They delivered as promised...they do it on time...they do it on budget!
    - Edward L.
  • B
    They were friendly, arrived on time, and did good workmanship.  They fabricated the new fence for me and installed it then added 2 spindles, the end piece, and the cross bars to the existing piece of fence and re-installed that piece.  The only problems that I had with them were that they did not call before they arrived and there was a difference in expectations based on my belief that they would be installing both pieces on the same day and their doing them in two separate installations.
    - Maureen G.
  • A
    Initial contact with N & J Iron Works was made via the advertisement in Angie's List. Company representative Dayana, responded the next day to my house and showed us a portfolio of iron railings and took measurements of our stoop. On 8/4/2012, my wife and I went to their location in Freeport and met with Dayana, where we picked out the railings with the color and finish we liked. We signed a contract for approx delivery and completion in 2 to 3 weeks. On 08/25/2012, the railings were installed in a professional manor without any problems and my wife and I are very happy with the whole experience. We are getting many nice complements from neighbors and friends.
    - Kenneth C.
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Wrought Iron Fence Companies in Massapequa Park

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