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Transportation reviews in Marion

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    Diamonds Limousine Service
    1.0 star rating 3/19/2018 Diamond Limousine almost single-handedly ruined my daughter's wedding ceremony ! Where do i begin. One week before the wedding Diamond called to tell us the brakes on the Trolley we ordered broke. Brakes wear out over time, not overnight. I was told i was "lucky" to get a call one week ahead that most companies call one day before. Diamond requires full payment with a bank check 30 days in advance so we were locked in. Diamond offered a limo bus, not the feeling we wanted for an outside ceremony & reception on a farm. We had no choice but to use the limo bus. On the day of the wedding the driver got lost, which was shocking as directions were confirmed several times and easily accessible on GPS. What happened next was truly unbelievable! Just as we were about to walk down the aisle the driver came up to us waving a piece of paper and asking for a signature.THIS WAS THE STRANGEST AND RUDEST THING I HAVE EXPERIENCED IN MY LIFE. She wanted me to sign this paper ( a receipt/acknowledgement that i learned later she was supposed to have us sign at the beginning of the day.) We had no idea what the paper was about, and said we were in the middle of our daughters wedding and she'd have to wait. Instead, the driver decided to leave DURING THE CEREMONY emitting a loud BEEP when in reverse. BEEP. BEEP. BEEP was all everyone could hear . I learned later from the driver that it was her boss who told her to leave. Company culture trickles down from the top. HORRIBLE experience from the start to finish !!!
    - Cookie W.
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Transportation Services in Marion

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