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Ice And Roof Snow Removal reviews in Manlius

  • A
    Van Derhoof Roofing Co Inc
    A crew of three men came to our house in the afternoon on 3/9/2015, exactly when they said they would. They cleared a thick layer of ice from a section of roof over the location of the indoor water leak. They were thorough, and careful not to damage the shingles of the roof. The leak stopped almost immediately. They were real professionals. We found the billing accurate and fair. We're grateful that they came when we needed them!
    - Anne S.
  • B
    Van Derhoof Roofing Co Inc
    The president of our HOA found someone for $73.00 per hour so I used them. I would have used Vanderhoof roofing but I called on a Wed looking for help, they called me Wed. night and said they couldn't be there until MONDAY and the charge was 183.00 I believe and I was willing to pay as the leak was bad. When our President (HOA) found someone they were much less expensive AND they came immediately. I called Vanderhoof and cancelled via a message machine.
    - elizabeth l.
  • F
    EJ'S CONTRACTORS
    It was a terrible experience.They not only removed snow from the roof but also shingles to go with it.They also removed the snow from the very top roof pier and dumped it on the second roof pier and making the problem worst. EJ contractors also committed a very well known roofing 101 mistake that they only removed the snow 5 feet from the edge.Well what this caused was an ice dam further up from the roof edge that caused extensive and costly water damage in our upstairs bathroom. As this was later explained to us by other roofing companies that came and removed the entire snow from the roof and the higher up ice dams created by EJ contractors.. The other companies were shocked as to why EJ contractors would do such a novice mistake.We are now stuck hiring a contractor to redo all our ceiling and intricate crown molding in our bathroom. An estimate now in the thousands to fix. He also dumped all the snow on our driveway and front of house. I would avoid these guys like the plague.
    - katelin t.
  • A
    Van Derhoof Roofing Co Inc
    The service went very well.  I contacted Vanderhoof on Sunday evening.  I received a call on Monday morning requesting ice/snow removal from my roof.  They came the next day (Tuesday) at 9 AM and were very professional in their approach.  They listened to my concerns.  They completed the service in about an hour. 
    - Kenneth P.
  • A
    EJ'S CONTRACTORS
    Based on the Angie's List ratings I called Ed Purcell (owner) at about 1:00 pm and told him what I wanted done. I also said I wanted to have the snow cleared using plastic shovels only because the roof was only a couple of years old and I thought that was the right way to do it. In addition, I didn't want any snow thrown off the roof on to shrubs along the front and back of the house. He said he only used plastic shovels to shovel roofs and would put the snow where there were no shrubs and gave me a price over the phone and said he could be here in about an hour. 
    Ed and a helper arrived on time and proceeded to shovel exactly as we discussed.
    They were professional, worked quickly and did a great job.  I would hire them again without hesitation.

    - Dominic G.
  • A
    EJ'S CONTRACTORS
    E-mailed Ed Sunday night from the Angie's List link, had a response within an hour, and we spoke by phone the next day. We set a time to follow up Thursday, he called to confirm, arrived on time to examine the problem and gave me an estimate. He came to do the work on Sunday morning, completed the project in about an hour, and I paid him for the work at the estimated cost. I left the rating on quality as NA for the moment as it hasn't rained yet so I don't KNOW it's fixed, but it looks good from the ground. He was outstandingly professional, removed shoes coming into the house, communicated well with my wife and I both, and I'd hire him again. I spoke to him about finding him on Angie's List based on his rating, and he was fully well aware of the impact of Angie's List on his business. I like contractors who know their work will be evaluated publicly and provide good service as a result, so more kudos to Ed for that as well.
    - James S.
  • F
    EJ'S CONTRACTORS
    Do NOT look for consistent treatment w/ this company. Obviously they can be great sometimes & within hours provide NO service and a rather rude response.
    - Rebecca F.
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Ice Dam Removal Services in Manlius

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