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Appliance Repair reviews in Malba

  • B
    Imperial Appliance Repair Inc
    Dino was nice and pleasant. i told him i believed it was a simple fuse that needed changing which is very common and its a 5 dollar part. its a tight space but he said no problem and i asked him for a price if it was a fuse. It was a fuse which entails 2 wires 2 screws and a clip. he unplugged the machine changed it and told me to pmug it in to test. sparks started shooting out if the outlet and and he shorted the outlet out. i asked him what happened and he said woops he had the 2 wires touching one another. he taped the 2 wired with electrical tape and told me plug it in again but the outlet now had no power. i got an extension cord to test the dryer which now worked and he asked me for extra money after blowing the outlet which i said was crazy so he agreed to accept the 120 he told me on the phone and I needed an electrician to restore the outlet. i would never recommend this provider except to my enemies. it was a disaster. UPDATE: He called to repay me for the damage he caused. He was a gentleman and responsible and I respect that.
    - Marlene g.
  • A
    D&M Appliance Repair Corporation
    Excellent service. Danny called before coming over (as they said he would), arrived right on time, diagnosed the problem and did the repair. He then cleaned out the dryer thoroughly. I would definitely recommend him and use him again in the future. This is what service should be.
    - FREDI J.
  • F
    In home appliance repair center
    Sent: 6/13/2018 11:23:36 AM Eastern Standard Time Subject: STILL WAITING FOR CONTACT FROM YOU RE WASHING MACHINE REPAIR As per our phone conversation on 612/18, I am expecting to hear from you re installation of new circuit board for my Bosch washing machine. I have repeatedly attempted to phone you today; your message box is "full". Your repairmen initially checked the washing machine on 6/2/18 and told me - without examining the washing machine - that the machine needed a new pump. The repairman stated he was sure about this based upon his experience. As requested, I gave him a check (deposit) for $ 100; I was told that the total cost for the work was $ 245. I asked the repairman what if the pump was not the issue and he assured me that there would be no additional charges and that he would be able to fix the washing machine. On 6/5/18, the repairman returned with a pump which he installed. The pump did not solve the problem. The repairman stated that the pump was defective and that another pump had to be ordered. On 6/7/18, the repairman returned with another pump. He tested the washing machine which started wash cycle (which it had prior to the repair). He then left. The washing machine did not complete the spin/drain cycles (which were the original issues). The repairman returned on 6/8/18. He agreed that the washing machine was not operating properly. He then stated that the machine needed a new circuit board. I spoke to you and you told me that the new circuit board would be available on 6/12 and would be installed on 6/12. I phoned you on 6/12 and you told me that the circuit board had not been received by you; you proceeded to tell me that you expected to receive the circuit board on 6/13 and that you would phone me on 6/13 - in the morning - to make plans for installation. Again, you did not phone me and I cannot reach you. Have you contacted the company that you ordered the circuit board from? Do you usually respond - as you promise - to customers? I am very dissatisfied with the service that you have, thus far, provided. I have paid $ 100 Iand I still have a washing machine that is not operating. I am expecting a response from you. Please contact me at 718-352-4455 or 347-551-3847. Finally, on 6/13 late afternoon, I reached the same person with whom I had spoken before. He told me that the circuit board was now available and that the repairman would arrive at my home between 4 PM - 6 PM. No one came to my home; no one answered the phone. On 6/14, I again phoned. I spoke to the same person who offered no apology and who told me that he would return the $ 100 that I paid. I offered to pick up the money; he refused. He assured me that he would deliver the money that I paid as he was not going to complete the job. He made 2 appointments to do so and failed to keep the appointments. In addition to the above contacts, it should be noted that I have also made numerous additional phone contacts to this this appliance repair company - often the message box was full; when I did leave a message, no one returned my call. In summary, the repairmen from this company are incompetent, inconsiderable, and unreliable. I spent $ 100 - for nothing. I wasted considerable time waiting for repairmen who did not come or when they did come, were unable to resolve the issue. As a postscript to this message, I had another repairman from another company come to repair the washing machine on 6/15, The washing machine was repaired within one hour.
    - Marcia S.
  • A
    A&A Service Center LLC
    You get what you pay for - in the best possible sense! Adam is a consummate professional, and he bent over backwards to make sure we were satisfied. This included an immediate, same-day response to an urgent situation, and dedicated follow-up visit late in the evening. I am confident in Adam's commitment and abilities, and I will happily call on him again in the future.
    - Ken & Karen R.
  • F
    All-Brand Appliance Repair
    Not well. Anyone who works with All-Brand needs to know that they will not make an appointment. Apparently they just call you when they're in your area as ask if they can come over and do the work. I pleaded multiple times for an actual appointment, but they were unwilling to give me one. When the technician actually got to my house, he couldn't get the dishwasher from under the cabinet. He showed me where it appeared to be nailed in. I said I'd call the contractor who had remodeled my kitchen 3-years ago. Since I was also having a problem with the ice maker in my 3-year old refrigerator, I asked the technician to fix it (I had previously told someone at All-Brand that I was going to do this). He said he couldn't fix it but would give me a diagnosis. He did. He wrote it up. It said "ICE BAD" and charged me $80. He specifically asked for the check to be made out to cash and said something about sales tax. After he left, I called the contractor. He came over within a half hour, walked up to the dishwasher and pulled it out from under the cabinet, no problem. The technician had told me to call Bosch before I contacted All-Brand again to fix the recall, so I did, within the hour. Bosch said, since All-Brand had not filed the claim, as far as Bosch was concerned they had not completed the work, They said I should call All-Brand. I did and, again, was not allowed to schedule an appointment. I told them I was going to be home all day on Monday and, if their technician was in the area, perhaps he could come do the work. He did come. While repairing dishwasher's electrical system (which is what was recalled) he said the disposal was hooked up to it and that was illegal. He said he had encountered this before, so he was disconnecting my disposal because it was illegal. He then said that since someone was going to have to come out to hook up my disposal, he was not going to put the dishwasher all the way back under the counter. At this point, I was furious. It's OK to stiff NYS on sales tax, but not OK to leave the electrical connections as you found them. If this technician was an electrician, he should have fixed it. Maybe charged me for it, but fixed it. If he wasn't an electrician, he should have cautioned me, but left my kitchen in the same shape he found it. I again called my contractor and got a return call within 15 minutes. The contractor did not personally do the wiring in my kitchen, but hired an experienced licensed electrician to do the work. Both the contractor and I would be astounded if the work was done incorrectly. Now I've got to pay someone to (1) reconnect my disposal and (2) get my dishwasher securely back under the kitchen counter. Furious!
    - Susan C.
  • A
    Steve's Appliance Repair
    Steve arrived on time and was very pleasant and professional. He diagnosed the problem as a bad evaporator fan motor. He had the part in his van and replaced it. He turned the refrigerator back on and it ran quietly! I would highly recommend him and would not hesitate to call him again if another appliance needed repair!
    - Susan C.
  • A
    Global Solutions Appliance Repair
    Extremely well. The repairman figured out a problem we were having with our refrigerator, and he was very honest with us, and also took time to explain it. When he first got here, it took a while for the sound to come back, and he didn't want to do unnecessary work, and so, we all waited a little while, until the sound came back. Before the sound came back, he had told us what he thought the problem was, but he wanted to be sure, so that he wasn't doing any unnecessary repair work. The sound came back, and it was what he had thought, and he knew how to fix it. He was very honest, efficient, knowledgeable and responsible. We would definitely call them again. Really great experience.
    - David B.
  • A
    Steve's Appliance Repair
    I called Steve very early Monday morning...before 8 a.m.  He called me back right away.  Steve was professional and prompt.
    Once he arrived he quickly assessed the situation and told me that the defrost timer (i think that's what it was) was no longer working...causing the heating unit (yes there is a heating unit in your freezer) to not fully defrost so it began to freeze therefore no air current was getting to the refrigerator - hence it not working...he melted the ice build up, replaced the timer and off he went.
    Steve was very nice, explained the issue and fixed only what needed to be fixed.
    I would recommend Steve without hesitation.

    - Diana R.
  • A
    Steve's Appliance Repair
    Provider made an initial visit to diagnose the issue with my drier, then returned at a later date to perform the necessary repairs.
    He was prompt & professional each visit, & did not try to sell me any unnecessary parts or services. He even made a follow-up call a day or so later to see if the drier was working properly & to check if I was satisfied with his work. Needless to say, I am quite satisfied & will be calling him again shortly for an issue with my stove.
    - Scott C.
  • A
    Steve's Appliance Repair
    A couple of weeks ago, our dryer stopped heating up. Although it never had a problem until now, it's 20 years old! We thought that maybe it was time to replace it. . . Until we started shopping for a new dryer and got sticker shock!
    So I found Steve on Angies's list. He had excellent reviews, and had done a lot of work locally. We played phone tag a few times while i tried to figure out when I could be home. He followed up with me, and made a real effort to meet my schedule.
    Steve arrived with tools, evaluated the problem quickly and professionally, gave me a price on the spot, and was able to make the repair immediately. Once he showed me the problem, it was obvious. The igniter was in pieces, and the holder and leads were burned black. The repair required two different small parts, one of which is hard to get, and he had both in his van. He had a painfully cramped space to work in, and the light was not good, but he was patient, and careful, and had a good sense of humor. He also put the dryer on a firmer footing with a spare piece of 2x4, and gave me good advice about another problem I was having with the house, based on his experience and years in the area, and I appreciate it.
    The next time I have trouble with an appliance, Steve is the only person I will call.


    - Lisa G.
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Appliance Services in Malba

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