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Chimney & Fireplace reviews in Mahopac

  • F
    Advanced Chimney Inc
    They called us less than 24 hours before our appointment to cancel and didnt have another date available for 3 weeks. When the appointment arrived they wanted to cancel because we would not be home to meet them an HOUR before the set appointment time. We were home in plenty of time for the actual appointment. I will say, their call center was responsive to calls. The guy looked at the cap and interior of the chimney, declared the cap impossible to get off and that our chimney required a full replacement of the cap and all interior parts, along with the flashing repaired for about $1100. We recently bought the hpuse and since no one had mentioned problems in the inspection it seemed questionable. However, when we said we would be getting another estimate the provider became visibly annoyed and said, "good luck with that". Turns out, the general consensus of our other estimates was that none of the work they advised was required and the chimney was already clean to begin with, apparently having not been used by the previous owners. We will absolutely not be recommending this company.
    - Virginia K.
  • A
    Honey Do Men Gutters & Roofing
    The job could not have gone any better. Darrell came out and provided us with a free estimate, answered all our questions, gave his recommendations, left us with some reading material and said he would check in with us in a day or two to answer any additional questions we had. As promised, Darrell checked in and answered our remaining questions so we went ahead and signed the contract. The work was completed as promised and in the time framed provided. A few days later, one of Honey-Do-Men's employees stopped by the house to check in and see if we were happy with the work (which we were). The work was completed on time, neat and done the correct way and we could not be any happier.
    - Jason D.
  • A
    Beach Chimney Service
    I met Tim several years ago when I needed chimney repair. After shopping around, found Tim by checking for CSIA certified providers. He repaired my chimney (stainless steel liner installation, and rebuilt the upper portion) for a fraction of the cost of the other quotes I've received. Each year since he does the annual cleaning. This past week he has just installed a brand new wood burning stove insert for me. Not only did he help me select the new product, he arranged for removal of the old unit, all appropriate paperwork (CO / Inspection, etc) to ensure all requirements met, but will be following up in the fall to demonstrate how to use the new stove. Tim is a pleasure to do business with. Available via phone and email. Always prompt. Very professional / reliable - has his customers best interests at heart. Call him - you'll be happy you did!!
    - Joyce M.
  • A
    EGAN CHIMNEY SWEEPS
    Jack Egan was friendly and efficient. All around great guy. He came in and thoroughly cleaned our fireplace chimney. He answered all questions and concerns. The fact that he was a firefighter put me at ease and made me even more comfortable with his knowledge and expertise. I would definitely use this family owned company again.
    - Andrea A.
  • A
    MCAS Roofing & Contracting Inc
    We asked MCAS for a roofing estimate in April.  Mike arrived on time, and was very professional.  He actually walked the roof during the estimate, which you'd think would be common practice, but other estimators did not do so.  I had a very good impression of Mike as an honest and hard-working business owner, and he quoted an excellent price for the job.
    I contacted MCAS again this July when we were ready to proceed with the job.  Even though they had entered their busy season, they honored their original slow-season estimate, and were able to begin work in just a couple of weeks.  Their crew arrived when they said they would, and Mike was on-site at the beginning of each day on the job.  Mike's foreman and crew were excellent!  
    Most of the work was completed in two days, the only hang-up being a delay in the delivery of our new skylights, which were installed the following week.  The top of our chimney was in bad shape; MCAS had a mason to rebuild the affected areas, and they also did an outstanding job.
    Communication with Mike and his office was outstanding.  If I left a message, they got back to me immediately -- again, something that should be expected, but often lacking with some companies.  When the skylights were delayed, they let me know right away.
    I would hire MCAS again in a heartbeat, and I highly recommend them!
    - David T.
  • A
    Nelson Tree Specialist Inc
    I'm writing this in regards to the South Salem, NY division of this company.  

    I had two large trees that I needed removing,  both were growing out of an old patio and used to have a screen porch built around them.  I was really amazed by the professionalism of the guys who were cutting the trees down,  especially the guy who was up in the tree.   He tied a rope to the top of one of the trees,  and used it to swing parts of  the other tree, uphill, to a safer location.   They crew had a very positive attitude, cleaned up everything, and stacked all the wood for me in two rows to use as firewood another year.   I had a really large stump from a tree that got knocked over in hurricane Sandy, of which they ground down.  However they had issues with the other stumps because they could not get the stump grinder in to remove the stumps because of the patio.    Removing these stumps were a priority for me, but they could not get the machine in to grind them.  
    However  Mike and Herbert worked with us,  and had their crew  work on the large stump within the patio with an axe and a chainsaw.  They worked their butts off too.   However in the end I still have a stump, albeit closer to the ground.    In exchange for not being able to do this stump they ground another stump on my property instead.    That was fair and in the end I was really happy with all the work they did.
    - David B.
  • A
    Taconic Fireplace
    Last year they installed a wood stove insert into my old drafty fireplace, it was $3100 for parts and labour, and it saved me almost $3000 in oil in one winter.  They came the other day (one year later) to sweep the chimney and did a great job, very professional.  They inspected and cleaned the chimney and cleaned and serviced the wood stove.  A great family business that I would recommend to anyone, and will continue to use in the future.  They are very straight forward and care about their customers.
    - Allison M.
  • C
    Hickory Homes & Properties Inc
    I ordered several cords of split firewood to be delivered, the wood was supposed to be seasoned and ready to burn, it was not, it was all cut to different lengths some of which exceeded 24 inches even, it was not seasoned long enough to be sold as "Seasoned" firewood, , moisture content was well over %45 (as checked by my moisture meter).  I never called them to address the issue so I can not say if they would have corrected the problem, I have dealt with bad deliveries of wood before and usually it is not a mistake its just a bad provider, and the problem just gets "resolved" by them dropping off more wet wood.  The only real resolution is to stack the wood for use next season, and never use that provider again.
    - Allison M.
  • A
    Taconic Fireplace
    Perfect experience. We shopped around a little, we knew what we wanted, just needed to find the right price and right provider. Last place we went was this small showroom right off the Taconic. It is a family owned business - mom and dad ran the showroom, son's handled the install. 
    They were understanding of our budget, helpful and knowledgeable. They took measurements the same day we visited the showroom and install was less than 2 weeks from when we made our deposit. 
    Install was smooth and fast. The guys didn't leave a mess and explained everything they did. 
    Highly recommended!
    - Allison M.
  • A
    Mr Chimney
    It went well. I also wanted to add that I asked for an unrelated "favor" since they were already up on the roof. I needed something nailed down for me, and they did it without any extra compensation or fuss.  it was beyond the scope of their work, but they were very helpul.
    - Brian G.
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Chimney And Fireplace Contractors in Mahopac

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