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Carpet Cleaning reviews in Mahopac

  • A
    Down to Earth Cleaning Services
    WONDERFUL THE CREW THAT CAME WAS ON TIME AND WORK PROFESSIONALLY AND WAS RESPECTFUL TOOK CARE OF EVERYTHING THEY SAID THEY WOULD. CHARGED MY CREDIT THE CORRECT AMOUNT HAD ABSOLUTLEY NO ISSUES OR COMPLAINTS WITH THIS COMPANY AT ALL I EVEN HIRED THEM TO COME BIWEEKLY FOR UPKEEP CLEANING
    - Dana C.
  • A
    Healthy Indoors Carpet Cleaning
    Mike and his assistant, Eric, were a pleasure to work with. They made old carpeting look new! They were careful and courteous. I have,over the years, used several different carpet cleansers, They are the best. Thank you to Angie's List.
    - Bernard J.
  • A
    Carlan Cleaners of Westchester

    The vendor showed up on time for an estimate. Gave an exact price and, as it turned out, an exact description of what they would do and what to expect. On the scheduled day, they showed up exactly on time. The entire job was completed in two hours as estimated. All of our carpets in the areas cleaned are a beige color with heavy traffic markings. They had not been cleaned in five years. Carl, his wife, and a helper did an excellent job. About 99% of the markings are gone and the carpets are 2 shades lighter. Probably the original color. All of the furniture looks great against the clean carpet. There was no fumes or smell and most of the carpet dried by that evening. Some of the heavier traffic spots had needed more work and took longer to dry. Everything was dry by noon the next day. My greatest concern was some "humps" that had appeared. I was told by Carl that they would disappear the next day. They did completely. This is a true professional with, obviously, years of experience. The final price was exactly the estimate to the penny. Everything was done on time, no fuss, no surprises. We plan to hire them again next year.




    - Robert T.
  • A
    Ziegler Preservation Cleaning Specialists
    Picked up the rugs, cleaned them well, and allowed me to pick up at the plant, to avoid delivery charges.  Rugs were clean, the price was right (with the Angie's List savings).  But, I would certainly use them again.  They know everything there is to know about rugs, rugmaking, fabrics, materials, etc.  
    - Heidi C.
  • F
    Classic Carpet & Upholstery Cleaning
    The service provider only came out one time to treat my carpet. This did not get the formaldehyde out. I had to personally treat my carpet several more times because the service provider would not come back out and do the job correctly. I had to pay to have my bird boarded for weeks and also to have my friend take care of my bird. I payed hundreds of dollars more in expenses to try and resolve this issue. I ended up stopping payment on the check because the service was never done to my satisfaction. They took me to court and I was unable to attend because I was very ill. They ended up taking the money out of my account without me being able to defend myself. They have caused me so much grief and stress over this issue. I would  not recommend this company to anyone.
    - Barbara G.
  • A
    Eclipse Cleaning
    Overall, Eclipse was great.  They were very accommodating setting up the appointment time and responsive when I called for confirmation.  When they were here, they were respectful of my home, kept it clean.  Friendly, but not intrusive.  They moved furniture, beyond what I would have expected, to clean nearly all sections of carpets in two bedrooms and a large den.  When they were done, they placed the furniture on small risers or bits of plastic so the carpet would dry and the furniture would not get wet.  The only problem, which Eddie handled with utmost professionalism, was a personal emergency coupled with difficulty locating my address on GPS (which was a surprise) that altered their arrival time.  That aside, they were friendly, professional, and very reasonably priced.  I would recommend them to anyone.
    - Paul C.
  • A
    USA Carpet Cleaning Inc
    Robert gave me an estimate based on 700 sq. feet of carpet plus 13 steps . They showed up on time got straight to work. They deodorized, pretreated spots and got to work. The one word I can use is WOW. The carpet look as it was just installed. I believe that Robert saved this carpet from the city dump and saved me thousands in new carpet. I would recommend USA Carpet cleaning to anyone who wants to save their carpet . My carpeting is clean an free of urine smell.

    THANK YOU FOR BEING THE BEST
    - PEDRO R.
  • A
    HOGAN'S CARPET & UPHOLSTERY
    All the stains are now gone!  They spray a solution on the carpet and then use a wet vacuum to clean everything.   They put down paper to walk on after and now the carpet looks like new.   I have worked with Hogan's for a few years and always go back to them.  The same guy comes each time -- very professional and polite.  
    - Stephen P.
  • F
    New York Carpet Cleaning, Inc.
    MY EXPERIENCE WITH THIS COMPANY WAS AWFUL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They did a few services for me...they steam cleaned some furniture and carpets in my house....WOW, where do I begin.... When they steam cleaned my furniture, they brought a dirty machine with wheels that scratched my 1800's wood plank floors, but believe it or not, that's nothing compared to what was done to me.  I am not even upset about my floors anymore. The real problem began when I cleaned my antique heirloom rugs.  I was supposed to have 4 antique oriental rugs cleaned total. 3 rugs were taken but I didn't give them the 4th because It was my wedding gift from my parents, the most valuable and most dear to me...I wanted to see how the other ones would turn out first, before letting them take the 4th rug.  Keep in mind, the final quote included the 4th rug. Finally, after 2 weeks and a half, 2 came back ok.  They were a week late with delivery. Of course the 3rd rug, which is worth at least $25k and has been in my family for over 60 years, came back with hot pink neon fringe with a deep rip in the center.  They said they would fix it, so I trusted them.  Unfortunately, I should have gone elsewhere because it came back even worse.  They BLEACHED the fringe causing it to become peach with hot pink accents.  The harsh chemicals they used to take neon pink color out, caused the fringe to fray and unravel making it look HORRIBLE and flat. IT LOOKS TERRIBLE!!! It looks worse now and will have to spend way more money to attempt to fix it with a REAL professional. ON TOP OF IT ALL, they charged me in FULL for ruining my rug!!!!!! My rug now has been devalued and will NEVER be worth the same.  To make matters worse, they were supposed to take a 4th rug with them, BUT when I saw what they did with the damaged rug, I refused to give them the 4th rug (as it was my wedding gift from my parents and is worth over $100,00).  They were meant to edit $250 from my invoice for the rug they NEVER TOOK WITH THEM, but instead, they only reimbursed me $150!!!!!!! So on top of it I am paying $100 for a rug they never took...They tried to tell me that it was a "deal" they had made with me and told me a bunch of none sense.  I wrote all my notes down when he gave me quotes and my husband and mother were there so they heard his quotes as well. I was quoted that for larger rugs the cleaning cost is $250 and for the smaller rugs the cost is $150.  They are obviously scamming me and charged me in full for an antique rug they ruined and a rug they never took with them.  Awful experience. This experience has caused me to waste so much time, money and even tears!!! The owner said that he would come over to resolve this matter and see the rug that they ruined in person, but now he's not coming over anymore and hasn't even called me!!!!! I hope NOBODY hires them ever again!!!! My experience was awful and the only person in that company who is decent and listens to customers is the boss' assistant Alex.  She is actually a very nice person and is sorry I have had to deal with this.  Unfortunately it's her horrible boss that makes the decisions and takes people's money even after his business ruins his customer's possessions.  On their contract, I even stated that I would not pay for the 4th rug they never took as well as my ruined rug unless it was fixed.  They went against what I wrote on their contract and charged me in full anyways.  I have a picture of that contract and everything that they did to my rug.  I have plenty of evidence and will take matters into my own hands besides complaining to Angie's List.  I am so sad and disappointed I have had to go through this.  I actually read one REALLY BAD REVIEW on this company and thought to give this company a chance anyways and thought "maybe it was just a one time thing", but I should have listened to that review because I feel like I am reliving the same nightmare that poor woman went through.  I honestly can't believe a company like this is still in business.  I should really sew them or file a police report for ruining my 25k antique rug (and I might), but I cannot live in stress and let this drag.  The best I can do is leave my honest experience in this review and hope to save others the stress and fraudulent experience I have gone through.  I HAVE LOTS OF PICTURES TO PROVE EVERYTHING THAT I WENT THROUGH!!! and hope I can post them for you to see for yourself.  I have to ask Angie's list to see if I can post the photos.  If you are in New York and need a good reference, maybe go to ABC carpet and home to get good resources...They are very professional and probably more money, but it would have been worth it in the end...I wish I did that!!!
    - Giada L.
  • C
    Spotless Cleaning Systems LLC
    They did a decent to good job, cleaned a previously very dirty house. There was still a little dirt here and there but things were pretty gross before. My main complaint is that when I left the house with them cleaning inside, my discussions with them led me to believe that they would be there 5 hours max, and when I came back (more than 7 hours later) they were still cleaning. Due to the many hours they worked, the bill came in really high. I thought it would be about 800 and it cost 1300.
    - Amanda L.
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Carpet Cleaners in Mahopac

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