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Appliance Repair reviews in Mahopac

  • A
    Mike's Repair
    Mike came on time and responded quickly when there was an emergency. He is a true professional, knowledgable, honest, and responsible. He owns a one man business and clearly takes his calling seriously. He is a pleasure to deal with.
    - judith g.
  • A
    Mike's Repair
    I called Mike first thing on a Thursday morning. ?He was there by noon the same day and quickly made the repair. ?I was thankful, since a leak from my refrigerator was damaging my floor. ?He is professional and knowledgeable. ?I always like hiring people who own their own businesses - I think the service is more personal and responsive.
    - judith g.
  • D
    When I called for service I was told it would be $97 for the visit and if he had to come back it would be the cost of the part and $45/hour for labor, no mention of minimum labor charges.  Technician told me 3 or 4 business days for the part to come in. After waiting a week I called them, part was on order. They scheduled a call in anticipation of the part arriving. It arrived 2 days earlier and a call was scheduled for the next day.  Pump was installed and tested for about 20 seconds. Then he left after leaving me with a bill for the part plus $90 for labor even though he was here for less than an hour.
    I ran a normal wash cycle and all seemed OK. The next normal cycle the problem was back!! I can easily pump out the water with a manual pump cycle (press and hold the clear button).  Checked all the hoses, etc. All looks fine. Based on some DIY forums, I decided to use my plunger to push water through the sink drain. Problem is almost 100% gone.  I wonder if I needed a new pump or all that was needed was to clear the sink drain?
    $285 lesson learned.  The woman who answers the service phone is very nice and does a good job. Not pleased with the quality of the problem diagnosis.  I will not use them in the future.
    - ANNE B.
  • A
    Caltech Appliance Repair
    Joe is very professional person, he came he gave us an estimate and told us that the fridge can be fixed do not replace it. He fixed the problem and the refrigerator is working fine. He also looked at my washer and fixed a minor problem that saved us a lot of money ( interms of Buying a new washer that we were planning to) he told us that washer is fine and that its is a plumbing problem that he fixed in ten minutes. I had gotten the washer seen by another plumber already who told me there is no plumbing issue.
    In total he saved us a lot od headache and money . We were about to replace both washer and the fridge .
    He is professional, courteous and friendly . Most of all he was honest with us . That we appreciated the most . Trust worthy and honest about what needs to be fixed what needs to be replaced .
    - Munima S.
  • A
    JC Appliance Repair
    I have a front loading washing machine and it kept turning itself off in the middle of the cycle. I contacted Jason and found him to be very personable and professional. He was able to give me an appointment within 24 hours. He was right on time. I found Jason to be quite knowledgable. He diagnosed the issue quickly and explained what needed to be done in a way that was easy to understand. A part did need to be ordered. Jason gave me the option of ordering the part on my own or he would order it for me at a reasonable price. I opted to order the part on my own and Jason gave me the part number and specific name of the part needed so it was easy to find. Once the part arrived, Jason came back quickly for installation. His price was fair. The service was reliable and Jason came across as honest and trustworthy . I would definitely use this company in the future.
    - Justine D.
  • A
    Paul did two things for me: (1) Whole house security system, (2) central vacuum system.
    The security system is great, it works perfectly.  All the doors and windows are wired with sensors, it has a main panel my the door, etc.  It's hooked into the 911 system.  Don't know what else to say about it.
     The whole house central vacuum system is also great.  I do not know how he can install this so cheaply.  He did it for $1300.  I was considering purchasing everything and installing it myself, but I could not even buy all of the piping and central vacuum unit for $1300.  That is a ridiculous price.  My wife loves it, no canister to drag around the house, and it exhausts outside, keeps the house cleaner.  Less dust is great since I have child with allergies.

    - Austin D.
  • A
    Appliance Service Center
    A visit was scheduled on Saturday morning for Tuesday morning, around 8:30 am. Confirmation call on Monday and professional was at my door exactly 8:30 am, with all the tools and parts necessary to execute the repair on the spot. Very polite personnel, very attentive and caring. Absolutely recommended.
    - Marcio A Silva S.
  • C
    Appliance Service Center
    Unfortunately, my experience has not been great.
    • Poor customer service. You can walk around for what feels like hours without anyone stopping to ask if you need help. Now, for the most part, I don't mind that as 'pushy' sales associates can be annoying, especially if you're just 'looking'. However, you don't usually window shop at a store you have to drive to and one that stands alone in its own parking're going there for a reason. Look up from behind the desk and acknowledge me please.
    • Prices are simply not competitive. Best Buy and Sears are better options.
    Additional fees and charges. Delivery charge?? For up the street?? Again, where is your customer service and reciprocity for a customer going out of there way to shop locally? On the installation of my dishwasher they forgot to charge me for delivery and had the nerve to call me up to try and recoup their less than $50 costs.
    - Thomas M.
  • A
    I called the company on Thursday. Frank called me 5 minutes after I left a message requesting help. He made plans to come on Saturday morning, and showed up on time. He opened my washing machine and immediately knew what the problem was. He made a temporary repair so I could use my washing machine over the weekend while he ordered the part. The part came in on Monday and he came on Tuesday night after I came home from work to replace the part. He also fixed a leak in my refrigerator while he was there and did not charge me. He was polite, very knowledgeable and professional. Did his job and cleaned up, although he did not need to. I am happy to say that he will be my repairman for as long as I need him. Thank you, Angie's List!!!!
    - Marie L.
  • A
    Caltech Appliance Repair
    Called on a Sunday; bathtub won't drain and I thought the lever for the drain broke. Heard back within a few hours and on Monday afternoon the services were performed - bathtub and broken parts repaired. Great job!
    - DANA B.
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Appliance Services in Mahopac

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