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Pet Care & Health reviews in Macedon

  • D
    Chili Animal Care

    I took my dog in because she was in pain. She didn't want to be touched because it was painful. The vet (Dr. Kuntz) did an exam and didn't know what was causing the pain, so he advised doing blood tests (CBC, Chem 18) and urinalysis. Blood Test results showed low sodium and urinalysys showed dilute urine. He didn't know what the cause was or have a diagnosis so he advised having x-rays taken. The x-rays were scheduled for two days later. That night my dog had a seizure. She was pacing, bumping into things and yelping. I called the emergency number and talked with the vet on call (Dr. Kuzma - who was very nice). Dr. Kuzma said not to wait for my scheduled appoinment and bring the dog there in the morning. Dr. Kuzma did the x-rays. The x-rays showed there was something pushing the dog's stomach up into the diaphram, but she could not tell what it was from the x-ray, but said it shouldn't be there. I spoke with her over the phone and she said Dr. Kuntz would go over all the results with me when I came to pick up my dog. When I got there he said he didn't know where my dog was. When he found my dog he brought her to the room we were in and just dropped the leash on the floor. My dog came over to see me. I asked him about the results and he said, I don't know anything about "this dog". I didn't do the x-rays. I said, "Dr. Kuzma said she filled you in and you would go over the results with me". He said he was in surgery all day and did not know nothing about "this dog". My mom was with me and asked about the dog's vision because it appeared she couldn't see anything when she had the seizure the night before. My dog was walking around the room at the time and he said, "looks to me like she can see, she didn't run into the wall just now. Again, he stressed he didn't have a diagnosis for "this dog". My dog also has been panting a lot and when I asked him if that type of heavy panting meant something. He said, "what is it that you don't understand about I don't know anything about this dog". Then he turned and walked out and didn't come back. I was so shocked by his rude and uncompassionate behavior, I didn't know what to say at the moment. I had an appointment scheduled with him for my cat the next day and I cancelled it before I left. My dog has been going to Dr. Kuntz (one of the vet practice owners) for her entire life of 14 years and he refers to her as "this dog" instead of using her name. His reference showed he placed no value on my dog or me. I got all the records for my dog and cat and will never return there again. I took all my animals there for 18 years, but no more. Dr. Kuntz should retire because he has no empathy for animals in pain.
    - charlene d.
  • A
    Blue Cross Animal Hospital
    unknown
    - Louis N.
  • A
    MACEDON VETERINARY CARE
    unknown
    - Janet K.
  • A
    WALWORTH ANIMAL HOSPITAL
    The people in Walworth Animal Hospital got us in right away.They really good in taking care of my cat and give a medication, and it worked very well. They did agood job.
    - Laura W.
  • A
    TAIL WAGGERS KENNEL
    It always goes great. Lots of personal attention from the staff.
    - Diane W.
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Pet Care Providers in Macedon

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