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Auto Service reviews in Lyons

  • C
    FEATHERLY'S GARAGE
    My RAV4 started pulling to the right on my drive home at the end of Feb, 14.  Then the cv joint broke through the rusted underbody causing me to contact AAA.  Car was towed to closest repair station which was Featherly's.  I was told they would order the under frame (used) and a CV joint.  The frame took about 2.5 weeks and 3 calls regarding the hold up.  They had forgotten to get the CV joint which stretched it out to another week.  I picked up the car 3/21 and drove it back in two day due to a shake and rattle in the front end.  The mechanic told me it was the swaybar.  I was told they would order one and they would call me.  Around the 14th of May I took the car to another mechanic because I had not heard from Featherly's and the check engine light had come on.  They told me to have it towed back to Featherly's as it was unsafe to drive...3 bolts were completely loose on the underframe and the left front tire was shaking.  I took it back and dealt with the owner Alan.  He was very pleasant and agreed they would fix the problems.  Then he said the swaybar had come in and they had left a message for me around 4/16.  No message was received by me.  After a week I called and asked what the hold up was. The owner told me that they were trying to determine what was causing the check engine light.  Long story short, the swaybar and check engine came in almost $100.00 more than I was quoted and the repairs are still questionable.  The check engine light came back on 3 days after I picked the car up on 5/22/14.
    My biggest concerns were that there was little to no communication throughout this process until I asked to deal direct with the owner.
    - Patricia B.
  • A
    Krown Rust Control & Marketplace Suzuki
    great....our daughter bought a new car at Marketplace Suzuki last year and they have treated her very very nice whenever she has gone in for an oil change, always flexible with her schedule to make an appt, and this last time she also had an inspection. free car wash is also a bonus if you request it.
    - Glenn E.
  • B
    Vision Dodge Chrysler Jeep
    They are awesome. It was a great experience. They did everything they could to meet our price, and make sure we were at the monthly payment we asked for. They also gave us extras that weren?t included in the price to make sure we were a happy customer. Anyone looking to buy a new car should go there. They found us a bank for 2 points less than what they thought they were going to find.
    - AMBER C.
  • A
    HOMETOWN AUTO SERVICE
    During our discussions I was really impressed with his ability to keep me informed of what his findings were and what the cost would be. I found his service to be very professional and honest. After much discussion I decided that it was not worth it to fix the vehicle. Martin placed all of the engine parts in my trunk so that I could have the car towed from his business. My overall experience was very positive and I would highly recommend anyone to take their vehicle to Hometown Service.
    - Richard M.
  • A
    MACK'S BODY SHOP INC
    unknown
    - Jesse S.
  • A
    HOMETOWN AUTO SERVICE
    unknown
    - West C.
  • A
    TIRE RACK
    unknown
    - Scott W.
  • A
    HOMETOWN AUTO SERVICE
    sister's car: previously looked at bad tire; checked for best prices; ordered tire;

    next day, given appointment and took car in same day
    - Joyce G.
  • B
    BILL RAPP SUPER STORE
    very good. the staff were very pleasant, very professional, work was quality, free car wash with service was a bonus
    - Glenn E.
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Auto Services in Lyons

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