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Coolair Inc

Founded 1933 • Angie's List since June 2010

F Rated | 4 Reviews

Description

We are certified MBE and authorized service provider & dealer for multiple companies. All of our technicians and surveyors are well qualified, trained, experienced, EPA & OSHA certified. With a team of more than 25 technicians and professionals, we have been constantly providing services in the field of Heating Air Conditioning in Manhattan for over 79 years. Additional Fax - 718-721-2092. Additional DBAs - Cool Air Conditioning, Cool Air Inc....

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Surface Resto Inc

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Surface Resto is the premier contractor in the surface restoration field.. Surface Resto offers its clients over 15 years of experience along with state of the art equipment and continuing education for all of your restoration needs.

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Verified Reviews

A few reviews for this pro…

F

RATED

07/09/2015

Their lack of professionalism is astounding and the truth is that it was like pulling teeth to get them to do what I needed. They misplaced one of my AC units and didn't care one bit so I was left feeling very uneasy about the whole situation until the day of installation when they showed up with my 2 AC units (after having to send all the copies of proof that they in fact had picked up 2 - they w...

DESCRIPTION OF WORK
They uninstalled, stored and reinstalled my AC units.

CATEGORY heating & air conditioning/hvac

F

RATED

08/14/2014

In the past three years, we have had to replace two large wall units at considerable expense.  In addition, we have had to replace the defective compressors in two units.  On one occasion, CoolAir collected our air conditioning unit to take it to the shop so they could replace the compressor, and they returned it three weeks later steam-cleaned, but without the promised new parts.  It conked out a...

DESCRIPTION OF WORK
We have antiquated air conditioning units in our condo, and we're told that Coolair, Inc. is the only company in the New York area that services our brand.  This is maddening, because they are both inept and belligerent.  After three years and over five thousand dollars, we have reached our wit's end with them. 

CATEGORY heating & air conditioning/hvac

F

RATED

10/17/2013

AVOID THIS COMPANY!!!  This has been a nightmare from the moment they showed up - they sent a man who doesn't work on this type of unit - a split unit where part of the unit (the condensor is outside of the apartment) - so I had to wait again for the right service man/men.  The guys who came found a clog in my drain - they unclogged it.  They did not fix the louver - it still sticks.  They claimed...

DESCRIPTION OF WORK
The company was supposed to come between a specific time period to fix my air conditioner - it was leaking.  The louver also stuck sometimes - not opening when I turn the unit on, and not closing when I turn the unit off.    

CATEGORY heating & air conditioning/hvac

F

RATED

06/28/2013

Cool Air picked up my air conditioner last Friday to steam clean it.  I was told I would probably have it back by Wednesday.  On the work order it says the work will take 3-5 business days.  It's now Friday, the 6th business day, & I still have no word on when I will get my air conditioner back.  All I am told when I phone is that they call when the air conditioner is ready.  I will never use Cool...

DESCRIPTION OF WORK
Cool Air inspected my air conditioner & said it needed steam cleaning, which I think was true.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thanks for reaching out to us. We are happy to respond to [Member name removed] concern. [Member name removed] did call in our office to follow up the ac repair. I believe it was Wednesday but i don't recall the exactly what day it was because It's the heat wave and especially when we are dealing with hundreds of clients every day. We said we will call back after checking the status becasue it's t...

Services Offered

Central Air Conditioner, Spilt Air Conditioner, Room Air Conditioner, Water Source Heat Pump, Ptac Air Conditioner, Wall Sleeve, Winter Storage ,Spring Cleaning.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
Yes