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Eye Care reviews in Long Island City

  • D
    I wouldn't recommend them because they have way too many patients, and you have to wait a long time. You have to wait about 45 minutes, which is ridiculous. And you see the doctor for a total of five to ten minutes, total.
    - Jonathan B.
  • A
    Overall it was a great experience, the only downside was the receptionists at the front desk. They were friendly with me, but to each other they complained openly (and loudly) about other patients, which I thought was unprofessional.
    - Dianne R.
  • A
    They have been here in this area for a long time. If you have any problem, like if I need my glasses re-adjusted a few times because it do not fit right, they don’t give you any hassle. You go in there and choose your glasses; they do not rush you out of there. You get a full exam. To be honest, I use them particularly because of my union. However, you do not have to belong to any union to avail their service. They have a huge selection of eyeglasses. If you try one, they do not try to get you out of there, you can try five or six different glasses. I would highly recommend them. In terms of availability, it is easy for me to get in. The office environment is always pleasant. You do have to wait because they are busy but the environment is pleasant and also the staff is pleasant. They are good in terms of punctuality. The staff friendliness is very good. The bedside manner and communication is good. I would use their services again in the future.
    - Diana L.
  • A
    I absolutely loved the doctor and the staff.  The store was neat and organized.  After I was impressed with my appointment, I made an appointment for my sixteen year old son and received outstanding service again.  I would recommend everyone to visit this eye caretaker.
    - Nondas S.
  • A
    I have been going to American Eye Care Center for several years now. They provide great services and I always feel that I get good advice on how to maximize my eye health. They were also able to get me back in glasses and glasses that I feel good in and therefore have some options to give my eyes a break. I have also had to go in for some eye inflammation and received great care with simple instructions to follow.
    - Erin M.
  • D
    Although Dr. Mackool seems to be a pretty good surgeon, beware of his billing practices and a few nasty people he has representing his practice. We received a surprise bill of $696.00 many, many months after the second surgery, even though we had been paying MANY co-pays at each post-op visit and we were always told each time we then had a "0" balance. When we inquired as to what this large amount was for, we were yelled at, hung up on, and were told the last post-op appointment we had was cancelled due to "non-payment". If this "doctor" who has sworn to "do no harm" to his patients is that greedy to stop providing continuum of care to one of his surgical patients, we have no respect for him and will never refer him to anyone or return to his office. There are other eye surgeons that are just as good and we will continue care with some one else. After many phone calls to his office and finally to our Insurance Co., it was a rep. from our Insurance that explained the charges to us and stated, "it was very strange how they arrived at this statement this time around as it was not the same after the first surgery in 2008". We paid the bill on January 15, 2010 and our bank made payment on our check on February 3, 2010. On February 17, 2010 we received a call from an attorney's office stating we were being sued by Dr. Mackool for non-payment. We will not apologize for delaying payment until we were given a satisfactory explaination. We as consumers deserve the right to know why we are paying our hard earned money to anyone!
    - Lois D.
  • A
    They are really nice and I like them very much. I got new lens and they fitted me nicely and it gives me better vision. They have good hours and are sometimes open till 7 or 8 and that is very handy. The one woman that is there is very nice and they were very nice to my mother. They were kind, gentle and understanding, and that was very much appreciated.
    - Susan D.
  • A
    The doctor is very good. They have a great selection of eyewear. They are nice, and they do a very thorough exam. I would rate them highly and would continue to use them in the future. I would recommend them.
    - Andrea B.
  • A
    referred me to a doctor who specializes in catarac replacement
    - TONY C.
  • A
    The overall experience with Dr. Stadlen is great. I have been too many Optometrists but I must say he is the best in his business.
    - Maggie A.
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Eye Doctors in Long Island City

Companies below are listed in alphabetical order.

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