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Cleaning reviews in Long Island City

  • A
    Deep clean - amazing. Got spots I didn���t know needed to be done. I also made requests (like to have ceiling of bathroom cleaned) and was done with no issues at all. General cleaning - amazing service! Love having my girl come every other week. I trust having her come into our apartment and she gets everything shining clean - she puts away our laundry to all the proper spots, and makes our bed perfectly. She���s so friendly and thorough!
    - Leslie M.
  • A
    I have used Ellas Cleaning Service two times and will definitely use them again. They are dependable and do a great job for a reasonable price I would definitely recommend them to anyone needing a cleaning service. A++
    - Theresa C.
  • C
    I booked this service and initially had a good interaction with the business owner in order to schedule a time (that was admittedly last minute). However, I ended up paying a substantially higher price for a service that was subpar. I live in a modest-sized one bedroom apartment that was not, by any means, dirty to begin with and yet the stove was not cleaned, the floors were cleaned haphazardly and the price certainly didn't reflect the work performed. I reached out to the business owner to alert her to the fact that the service was substandard (especially after paying substantially more than I should have) and I received an initial response defending the cleaner, and no attempt to make the issue right with me. Overall I found them to be disappointing, expensive and lacking in customer service. I would not hire again.
    - Lindsay T.
  • A
    She comes in every 4 weeks. She does deep cleaning different times. Not everything, every time but basic cleaning every time. She does a good job. She is very good. I think she's great. A couple times she was in a hurry and didn't do as good a job but she is back to her normal standards. She comes with a lot of professional machines and products. She knows what she is doing. She is a professional.
    - Jorge A.
  • A
    Meir took care of our office with minimal notice. They are easy to work with and I would use them again and again. I will be glad to recommend Meir's service to anyone that needs thier carpet cleaned.
    - Marven T.
  • A
    Denis and Dave were amazing. They are knowledgeable, fast, detail oriented, but most of all a pleasure to work with. Denis' quote was fair and given the work he does, a bargain! I couldn't be happier. I highly recommend and completely trust them.
    - Jennifer M.
  • A
    Alan and his team were friendly and did an amazing job cleaning our weekend house. They left it sparkling and smelling great and even got in the nooks and crannies I didn't know were dirty! Very thorough. Will definitely use them again!
    - Allison D.
  • F
    Called on a Monday, for ASAP help. They wanted to come on Friday. I asked for something sooner. They said, OK - Wednesday at 9am. Twenty minutes before they were supposed to show up, they called to cancel on me, claiming a 'burst pipe' in July. They wanted to reschedule for ... you guessed it ... Friday. Since I didn't have anyone else lined up at the time, I agreed. Come Friday, they sent two kids to clean the apartment. They did arrive at 9am. The girl made a half-hearted effort to clean the kitchen sink while the guy walked up and down the main hallway with his Ghostbusters vacuum strapped to his back. Around 9:50 am, they had a quick conference between themselves, where they decided that they needed a stronger vacuum. They packed up their stuff and headed out the front door. They never came back, and never called. No one answered either their company number or the cell phone number they left previously. You can't make this stuff up. I cannot fathom how people make a living treating their customers this way.
    - Rich C.
  • A
    Excellent housecleaning service. I've used them multiple times and always had prompt a thorough cleaning. They did the work on time and completely to my satisfaction. Great work on time at a fair price!
    - Paulo P.
  • D
    The provider was very responsive to my request online initially. When I called to confirm the appointment one day in advance, he said "no problem". I also mentioned that we need to travel far to the apartment to wait for him, so please to come in on time. However, he still managed to forget about the appointment the second day. He called to apology, offered to come in 2 hours later....but we declined the service given the unpleasant situation. We understand maybe it is an exception, but hope the provider could take this review as a reminder that punctuality shows respect to other people and really is a basis to your business.
    - MARIE M.
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Cleaners in Long Island City

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