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Pest Control reviews in Locust Valley

  • C
    Suburban Exterminating
    The company was effective in eliminating the mouse problem by setting basic wood and metal traps in our basement ceiling.  We would call them periodically to inspect the traps.  They sent a "carpenter" to install the vent, but he had no clue as to what he was supposed to do and did not even bring the vent with him.  We had to schedule a second service visit and demand that the company send someone competent.  On the second visit, the vent was installed properly.
    Under the contract, the company is supposed to send a technician four times a year to do perimeter spraying.  Despite our requests, we never received advance notice that technicians were coming so we sometimes weren't there to ask them questions or point to certain areas that needed to be addressed.  We can't even confirm that the technicians always showed up because they left no calling cards behind and no signs were posted to say that insecticide was sprayed.  During the last visit, the technician showed up unannounced in the pouring rain and said he could not do his job that day because of the weather.  No one called us to reschedule that visit, even though we had already paid for it in the annual contract.  In the company's records, that visit was listed as "customer refused service."  We would also receive quarterly bills for perimeter service even though these were supposed to be included in the contract.  Each time, we had to call the office to complain and have the charges erased.  Our last statement reflected charges that extended beyond the date of our annual contract, although we had made no request for such a contract extension and planned to let the agreement expire on the specified date.
    Yes, the company did provide solutions, but their billing and other practices leave a lot to be desired. There are too many exterminators in the NY metropolitan area to put up with this stuff.   If we need such services in the future, we will try another company.
    - David F.
  • A
    Terminex - Roselle -Termite & Pest Control
    They come out to spray for termites, bees, and other pests. They come once a month to spray. They are very nice and do their job well. I like that they call you to remind you of the appointment. They offer a variety of ways to pay for the service which is also nice.
    - KAREN C.
  • B
    EZ Pest Exterminating
    .
    - William A.
  • A
    Suburban Exterminating
    Went great.
    - Angela C.
  • A
    B & B EXTERMINATING CORP
    unknown
    - Angela C.
  • A
    Knockout Pest Control
    unknown
    - Johanna C.
  • A
    Suburban Exterminating
    unknown
    - cheryl r.
  • A
    Knockout Pest Control
    They located abandoned nests & the existing nest.
    - Kim G.
  • A
    Paramount Pest Management
    unknown
    - David J.
  • A
    Exterminex Pest Control Inc
    unknown
    - William A.
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Pest Exterminators in Locust Valley

Companies below are listed in alphabetical order.

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