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Pet Care & Health reviews in Lockport

  • A
    Veterinary & Internal Medicine
    Patricia Tamke, she's an intern, in internal medicine.She did an ultrasound and checked him over because it was obvious that he was having heart problems. She was excellent. She was very thorough very honest and very caring with the dog. She was very nice.I would have kept going to her if he was still alive.
    - Patricia C.
  • A
    I have been using them for about 3 years now. It is a small practice. They are really great at what they do and they are always nice to me. They take very good care of them and their office is just warm and welcoming. They are very well priced.
    - Thomas H.
  • A

    The apt. went great. Our dog is a 15 month old rescue dog and we have only had him a month and still learning all his little quirks. Everyone at the office was great with him. The Vet. answered our questions and addressed our concerns. One bonus is that the office has Saturday hours.

    - JULIA H.
  • A
    I have been bringing my cats to Donner Creek Vets for approximately 6 years and am very happy with this veterinary clinic. Dr. Fournier and all her staff are very knowledgeable just wonderful to work with. My cats have received wonderful care. There have been times when I have had to take my cats in for other than their regular yearly visits. When I adopted my cat Fredo he came home with an upper respiratory infection and was very sick for about 3 weeks. We had to bring him in for an exam and get him on antibiotics. I was very worried because he had stopped eating. Donner Creek got him in right away, got him on his medication and gave me tips on how to get him to eat and drink again. The staff here are very knowledgeable and helpful. I have also called and emailed the office many times with questions about changing foods or anything that may be going on with my cats that doesn't always require an office visit and someone always gets back to me quickly with an answer or idea.
    - Darlene C.
  • A
    Lake Avenue Veterinary Hospital
    Our Norman(dogs name) is doing great after seeing Dr Donner. He will weigh him (91.8 lbs) and check him over (teeth, ears,
    feet ). Dr. Donner has done surgery three times on Norman (Tumors) and we have had no problems. Dr. Donner is very reasonable in his pricing and he cares about the animals.My dog loves him. We have always seen the younger Dr.Donner and only his father (Dr, Donner) a few times and we have no complaints. We have been with Dr. Donner for over six years and now my sons take their animals to him. The staff is great, friendly. Our Chocolate Lab is only four years old and we plan on staying with
    Dr. Donner. I need to thank our dogs breeder for sending us to Dr.Donner. Their office will send us reminders, when his shots are due, they even call up after surgery and ask how our dog is doing.
    We give Dr. Donner, and his staff an A plus.

    - Cathie W.
  • F
    Lake Avenue Veterinary Hospital
    First occasion- brought in my dog to be put to sleep as he was old and failing fast. Dr. Donner asked if we wanted to be with him as he did it and we said yes, having done this before. After three attempts at getting a shunt into his foreleg by a tech, doctor put it in. Dog was now bleeding..injected ..dogs heart was still beating..injected again with more meds.. still beating. I asked for him to stop. I was upset and not very sure we were doing the right thing. My daughter and husband stepped out for air and I followed them to sit down and collect myself. I looked up in time to see Dr Donner give my dog a heart stick, ending his life. I was horrified. He did apologize, saying it usually goes much easier- my dog had a huge heart and he had never seen anything like that . He and quot;gave him enough meds for a dog three times his sizeand quot;. Two weeks later I brought Max's daughter in to have a lump on her chest checked, as she had had mammary cancer years before. Dr. Donner did not see what I was talking about, so I said, give me your hand and I will show you where it is. I did, and he said he didn't think it was serious, but we should probably have it removed. I asked him about a large and quot;moleand quot; on her foreleg, and he said he would do that one too, and and quot; would not charge me and quot; because he felt bad about the last time we were in. I made the appt. I dropped her off for surgery and was told to call later in the day. When I called the older vet got on the phone and told me everything was fine and I could pick her up later. When I got there and she came back she was still very groggy, leaning up against the desk. Dr Donner came out with her. She had stitches in her side( rib age area), NO where near where the lump was, between her front legs near her chest! I didn't question them there, just wanted to get her home. When I got home, I realized they never gave her anything for pain. She whined all night. Next day I went first thing to pick up meds. Asked to speak to doctor- out of town for a conference ( over a weekend?) - told the girls to have him call me. He did not. I brought her in to see him that Monday at the end of the day. As soon I was brought back, I was verbally ATTACKED withand quot; what is your problem this time? Every time you come in here, you have a problem( really?, don't most people?) I said and quot; why are you yelling at me? I just want to talk to you. I don't understand why the lump is still there and she has stitches in her side?and quot; He said, as he groped her all over, and quot; what lump? What lump? I don't feel any lump!and quot; I said calmly as possible, give me your hand again and I will show you- see... Right there? That's the lump I wanted removed (because I was afraid she could have cancer again.) He saidand quot;YOU WANTED TWO LUMPS REMOVED AND I TOOK TWO LUMPS!! AND I DIDN'T EVEN CHARGE YOU FOR THE ONE LUMP!and quot; I saidand quot; you didn't charge me because you said you felt bad about Max, and I told you I appreciated itand quot;. He saidand quot; MAX? I DONT FEEL BAD ABOUT MAX! YOU PEOPLE MADE IT SO MUCH WORSE BY BEING IN THERE WITH HIM! YOU NEVER SHOULD HAVE BEEN IN THERE! You know what? I HATE PEOPLE LIKE YOU, YOU WORK FOR A SURGEON AND YOU THINK YOU KNOW EVERYTHING.THIS IS MY OFFICE, THIS IS NOT YOUR OFFICE. I AM DONE WITH YOU!! He walks out of the room and slams the door, leaving me standing there with my dog, with stitches in her side for no reason and her foreleg bandaged.AND she could still have cancer- I still didn't know! He is arrogant, and defensive. He lacks compassion for people and for their relationship with their pets. He is very threatened by anyone who may know something, and may challenge him or question him. His staff stood there and heard his entire tirade. They never said a thing. O In conclusion, he not only was verbally abusive to me, in front of his staff, but he abandoned Abby in the middle of treatment. And I found.out, when my records were transferred, that the and quot;two lumps and quot; were never even sent out for a biopsy!
    - Cherie S.
  • A
    They are very good. They take us. They only do grooming on Thursdays. We drop the dogs off and they are there for a spa day. They both go in. They get their hair shampooed, blow dried, toenails done and painted. They put bows in their hair and toenails polished. It is a good experience for them.
    - Thomas J.
  • A
    Ialways board my four dogs at Waynewood Kennels. I started going here over four years ago and found it to be by far the best kennel I have ever used. My dogs do not arrive nor leave there overly stressed or scared. I have used kennels before where my dogs were visibly stressed when I picked them up. The staff greets each dog by name and knows them as individual dogs with their own individual personalities. I know that my dogs are in good hands when I leave them at Waynewood Kennels. About 2 1/2 years ago, I moved an hour away, but when I have to board my dogs, I still drive the hour to get to Waynewood so I know my dogs will be taken good care of and receive positive attention. I highly recommend Waynewood Kennels.
    - TAMARA R B.
  • B
    Brighton-Eggert Animal Clinic
    I have mixed feelings on these guys. They were absolutely wonderful when I had to have my German Shepard put down, very kind and compassionate. Unfortunately, when I brought my new pup in a few months later, the story had changed. He had to see two vets and they still didn't have a good idea of what was wrong with him. I felt like I did a better job with google than they did with their advanced degrees.
    - Gina B.
  • A
    They do a good job and I have never had any problems with them. They are always friendly and good with the animals. I would highly recommend them to other people because they are reasonable and they provide great service.
    - WAYNE H.
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Pet Care Providers in Lockport

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