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Health Care Facility reviews in Lockport

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  • Independent Health is not an Insurance company I would give to anyone. They are rude on the phone. They have a very high
    co-pay on prescriptions. We have bills coming in that Independent Health is not covering. We are way past our deductible and
    they are saying, we are not. They want YOU to go and call your doctors and check the billing. That is not our job, it's the insurance
    company's job, that's what they get paid for.
    We have had Independent Health since 1/1/2013, and I DO NOT have any thing good to say about this insurance company.
    Everyone we talk with, tells us the same thing. Doctor's offices, pharmacies all say they have problems with Independent Health.
    This insurance company should get their act together or plan on losing a lot of customers.
    - Cathie W.
  • They give good emergency care and they are a good hospital.  They are really good.  They admit you when you need to be admitted for emergency care.  They are caring.  They could to better with the pain medication but everything else is good.  The ER doctor, Dr. Bag, was really good.  Their tests are great and the equipment is great.  Some of the nurses are good and some of them are really terrible.  My IV was infiltrated like three or four times and they seemed to think that it wasn’t so it took a while, and I had to be in a lot of pain before it was changed.  So some of the nurses were substandard, but some of them were really good.  I was supposed to get a specialist to come in but I found out that the specialist doesn’t even have visiting rights to the hospital, so that was a waste, and I lost a day there.  I would use them only because they are the closest hospital I have here, they are right down the street.  I have to go there for emergency care and I don’t have choice.  It is hard to get to see a doctor that I usually see, in this hospital because most of them don't want to come here. 
    - Rose K.
  • It was excellent service. I can't say enough about them. I recommend them for anyone who needs medical services. My overall experience with them was excellent. The doctor was punctual, and his bedside manner was excellent. The staff was friendly.
    - Donna H.
  • I had surgery on 4/20 and was their until 4/22. My stay was better then I thought it would be! The first day I was kind of out of it. If I called for help the nurses will answer right away on the speaker by your bed to see what you need. I didn't have to wait long for anything. They responded very fast! The  second day was good too. Staff is always asking you if you need anything and if a new nurse starts her shift she will always introduce herself which I really liked.  3rd day went well but 1 nurse in particular commented on my scar and how it "sucked" having a vertical incision which I thought was uncalled for. This same nurse forgot to give me my pain meds when I asked later also but I think it's because it was busy. When I called for the meds again another nurse responded quickly. Overall my stay their was very good!!
    - patty o.
  • I burnt my hand on a pipe from a motorcycle and I was in the emergency room. They applied a special cream for burns, medicated me and did everything to make me comfortable. The emergency room staff was wonderful. It is a smaller hospital and you feel that people there seem to be a little more compassionate and less rushed.
    - jane w.
  • unknown
    - LEWIS B.
  • I think I haven't had any conflict with them. I'm happy with them.
    - Sarah M.
  • It went great. PA was very caring and explained everything
    - Jacqueline D.
  • Whenever slight complications come up with prescription needs, Chuck Barone comes to the rescue!
    - Joseph Z.
  • Excellent service, and they did an awesome job. The staff was very friendly and the doctors were very good.
    - Peter R.
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Health Care Facilities in Lockport

Companies below are listed in alphabetical order.

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    W
  • Walgreens

    1066 Payne Ave
    North Tonawanda, NY
  • Walmart

    100 Thruway Plz Dr
    Buffalo, NY