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Eye Care reviews in Lockport

  • A
    Philip Niswander MD
    Every thing went fine. Great results from surgery - both eyes. Office surrounding are pleasant.
    Staff are pleasant and highly qualified.
    Office systems are well planned and executed. I moved quickly from session to session with no unreasonable delays.
    - Peter W.
  • A
    My wife liked the selection of frames that VisualEyes had. They were very helpful, both in the selection and the fitting. She is happy with the glasses. They were very friendly and very knowledgeable. They made you feel welcome while you were there. Each time we went we were able to walk in, no problem.
    - Lee W.
  • F
    Legarreta Eye Center
    Although the front office is clean and bright, the receptionist did not even greet me with a "hello".  I signed in and waited.  and waited.  and waited.  I had a Friday night appointment and I was seen approximately 55 min after my appointment time.  With no explanation from reception.  Although, I believe there was a sign stating if I was more than 15 min late, I would have to reschedule.  Kind of funny.  I had dinner plans, that had to be canceled due to their inability to keep time. 

    As the "lady" came to get me to take me for my initial testing, I asked if they always run this late.  She was very snippy and very condescendingly told me the "ways of the office".  I wish I had filled this out right after the appointment, I can not remember word for word what was said at this point.  And I would include her name, but she never told me her name or her job.  This women performed the glaucoma testing on me and I believe I was so agitated by her that I really could not concentrated on the testing.  I "failed" the testing and I would need to come back for retesting.  I was told this by the doctor that I did see, who was very pleasant.  I explained to her about her employee and how agitated she had made me and the doctor said and did nothing.  Didn't even acknowledge that they were running an hour late. 

    I had to reschedule for more glaucoma testing.  I did but I should have known better.  I walked in for my next appointment and again did not receive a greeting from the receptionist as I signed in.  I waited and waited and waited.  The same women as before came to get me for my glaucoma testing, I should have walked out but I didn't.  The women was nasty and mean again even stating to me that "she remembered me from last time" 

    I did see the same doctor again after this testing and it was determined I would need to come back for more testing.  The doctor did state I would need to see the owner and he usually always ran late, so I should be prepared for that.  I said I would reschedule, which I did.  But I got home and called and canceled that appointment.

    Why is it that an office can feel their time is more important than yours and then get snippy with you when you question their scheduling practices?
    - Jeanette P.
  • A
    Davison Road Optical
    - LEWIS B.
  • B
    Lockport Optical
    Their glasses selection is very limited. They were good. I had a prescription, so I went in and purchased my glasses.
    - Judith H.
  • A
    Charles J Fetterman MD PC
    He is very thorough and efficient. He does not rush in and out. He takes care what needs to be taken cared of and then, you are out of there.
    - Priscilla S.
  • A
    Charles J Fetterman MD PC
    Everything went smoothly.
    - Gary C.
  • A
    We have been going there about 25 years. They make eye glasses.
    - Dale M.
  • A
    Legarreta Eye Center
    Went well as usual.
    - RAY S.
  • B
    Legarreta Eye Center
    excellent treatment last 20 years / however wait times in office are much too long / they schedule too many appts that overlap or are at the same time
    - Michael U.
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Eye Doctors in Lockport

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  • Doc Wellbee

    3957 Pleasantdale Rd Ste 107
    Atlanta, Georgia