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Auto Service reviews in Lockport

  • A
    We got a great deal but I can't remember the price.  It was a trade-in.  I can't remember the exact figures but we got a really good deal.  This was our third Escape, so definitely high quality.  Their responsiveness was excellent.  They had a huge stock.  I wanted a blue car, so I wanted to make sure I got that; and a lot of variables they offered us.  Their communication was excellent.  It must have taken over four hours to buy a car and in that way it was a little ridiculous, but that's the normal, I found in the past, too.  They have to play their little games going in and out and bringing different people in.  But I held out for a really good deal.
    - NANCY L.
  • A
    He's excellent, you don't have to worry about him cheating you. If there's anything wrong after he fixes it he will fix it at no cost. He usually has us in within a couple of days. It's a small shop, it's him and his sister.
    - Patricia C.
  • A
    Redline Automotive And Transmission, Inc.
    I brought my 2000 Toyota Avalon to Redline Automotive for this repair because this company was recommended for honest and fair mechanical work.
    This was my first visit to Redline.  I have been searching 3 years for an honest and dependable repair facility in the Lockport area.
    Redline Automotive will be getting all my future business.
    My problem was diagnosed quickly and efficiently using a stethoscope.  The repair was done quickly and efficiently while I waited.
    The labor estimate was $50 less than originally quoted, because the repair didn't take as long as originally expected.
    The repair was $300 less than a phone quote I received from a local Toyota dealership.
    This facility is family owned and operated.  I was extremely impressed by the way they treated me and my vehicle.
    - Joseph Z.
  • A
    I was totally surprised at the cleanliness of the facility. Upon entering the bay I noticed everything was automated. Drive up, enter the bay, get out, go to the kiosk and the person there takes care of your paper work. They have a nice waiting area with comfortable chairs and coffee.
    I liked the fact I could see my car in the bay area. Everyone was friendly and they even checked my fluids, tires, and air in the tires.
    I will definitely go there again. In today's world it is so difficult to find a service provider that can be trusted. I am satisfied with Basel Toyota. Great job!
    - mark f.
  • A
    I was having problems with my truck's brakes and power steering. Bitterman's was able to check the truck and performed only the work necessary. The price was very fair and the work was done within a day. The truck is working great and I am pleased to have found a place were I can take my truck for repairs that I can trust to be honest and fair.
    - Loreta V.
  • F
    This was not my first visit to Lockport Tire and Service.
    I had my other vehicles serviced there in the past, mostly routine oil/lube service/NYS inspections
    I took the car to the local Nissan Dealership for a 2nd opinion.
    I asked them to check the brakes
    The Nissan service dept technician examined the car, and I was told "You don't need brakes". The rear pads are 5/32, and there are no problems with the rotors.
     Nissan service tech test drove the car, once again telling me it did not need brakes.  Nissan service said the brakes were probably good for another 30,000 miles.
    This info contradicted the estimate I received from Lockport Tire.
    I will never go back to Lockport Tire again. 
    I did not contact Lockport Tire about this due to the fact that I will never go back there again.
    - Joseph Z.
  • A
    Montway Auto Transport
    I contacted Montway Auto Transport to hire them to move my car from North Dakota to Upstate New York.  The communication was clear up front with what the cost would be, how quickly I could expect to have my car transported, and how long it would take to arrive.  I was very pleased with the ongoing communication about this process.  The car was picked up as promised and transported across multiple states on a car carrier. This was especially very positive because the car was being picked up from a small town in the Midwest where most carriers did not pick up.   The car arrived in perfect condition.  They gave us a chance to inspect the car before taking it from the driver.  I liked this walk through.  We found the car in the same condition it was before it was transported.   We met the transporter at a location where the car could come off the carrier and off we went with our vehicle.  I was very pleased with this company and would highly recommend them to others who want to trust someone with their vehicle.
    - Terry & Anita B.
  • A
    Kendzia Tire & Auto Service
    I went there because a friend suggested them. I had a hesitation around 50 mph that I thought was my transmission.
    They took me to the mall while they worked on my van even though they had a clean waiting room.
    They called me with what they found and wanted me to authorize the repairs. I was happy they called when  they found the problem before proceeding.
    I would highly recommend them. The technicians are very honest and friendly and don't try to sell you what you don't need.
    - Sandy N.
  • A
    Appointment was made and repairs were done promptly and professionally.
    The owner is very courteous and works with integrity.
    I would highly recommend this facility for any auto work and repairs.
    - Aneita J.
  • A
    He advised me of all the issues that needed to fixed. He was honest about what needed to be done right away and what could be postponed. They are extremly knowledgable in their field of work. They were flexible with my schedule of getting the work done and when I could come pick my suv.
    - Hugh S.
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Auto Services in Lockport

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