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Auto Repair reviews in Lockport

  • A
    We got a great deal but I can't remember the price.  It was a trade-in.  I can't remember the exact figures but we got a really good deal.  This was our third Escape, so definitely high quality.  Their responsiveness was excellent.  They had a huge stock.  I wanted a blue car, so I wanted to make sure I got that; and a lot of variables they offered us.  Their communication was excellent.  It must have taken over four hours to buy a car and in that way it was a little ridiculous, but that's the normal, I found in the past, too.  They have to play their little games going in and out and bringing different people in.  But I held out for a really good deal.
    - NANCY L.
  • A
    He's excellent, you don't have to worry about him cheating you. If there's anything wrong after he fixes it he will fix it at no cost. He usually has us in within a couple of days. It's a small shop, it's him and his sister.
    - Patricia C.
  • A
    I was having problems with my truck's brakes and power steering. Bitterman's was able to check the truck and performed only the work necessary. The price was very fair and the work was done within a day. The truck is working great and I am pleased to have found a place were I can take my truck for repairs that I can trust to be honest and fair.
    - Loreta V.
  • A
    Kendzia Tire & Auto Service
    I went there because a friend suggested them. I had a hesitation around 50 mph that I thought was my transmission.
    They took me to the mall while they worked on my van even though they had a clean waiting room.
    They called me with what they found and wanted me to authorize the repairs. I was happy they called when  they found the problem before proceeding.
    I would highly recommend them. The technicians are very honest and friendly and don't try to sell you what you don't need.
    - Sandy N.
  • A
    Appointment was made and repairs were done promptly and professionally.
    The owner is very courteous and works with integrity.
    I would highly recommend this facility for any auto work and repairs.
    - Aneita J.
  • A
    He advised me of all the issues that needed to fixed. He was honest about what needed to be done right away and what could be postponed. They are extremly knowledgable in their field of work. They were flexible with my schedule of getting the work done and when I could come pick my suv.
    - Hugh S.
  • A
    Goodyear - Sears Auto Centers
    They are honest and they tell what is wrong even if I don’t want to hear it.  They tell the truth and put forward reasonable pricing.  They get the work done rapidly.  They are very flexible in what they do and how they do it.  They will listen to their customers.  They do excellent work.  If they ever do make any mistake, they completely stand behind it.  I have had a lot of work done by them over the years.  I have had bills as high as $2000 and some as low as $20 and $30.  They haven’t even charged me for some stuff that they have done.  The last major thing they did was on my Buick automobile.  I had hit a rock in the road and it entirely messed up the front end of the car.  They took it is and it did cost me over $2000 but they reworked the entire front end of that car.  It included parts and labor.  They cleaned out the engine.  That car was running like brand new when I got it back.  I didn’t mind the money because it was worth it.  I will be going to them if I need anything even though I am moving quite a distance away from them.
    - CALVIN G.
  • A
    Wetzel's Tire & Service
    Checked my brakes as the car was wobbling when braking. They made a thorough analysis and only performed the services I needed, as opposed to upselling unneccesary services like many auto service shops did in my past.
    - Venkata K.
  • F
    After replacing both rear springs and struts a 4-wheel alignment was to be done. It either wasn't done or the mechanic didn't know what he was doing. When I first drove the car, it fishtailed on every bump and one of the strut mounts was broken and clunking (don't think they test drove it after working on it). They did replace the mount, but no other alignment. It wasn't until much later that I found out that the lack of proper alignment was causing the car to fishtail. This was several months later, so I did not call them on it.
    - Nancy H.
  • A
    They are actually really, really good. They are reasonably priced. They want you to know what's going on. They are very good about bringing it down to layman's terms. I don't speak car very well, so they are able to explain things so that I know what I'm spending my money on.
    - SPENCER R.
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Auto Repair Shops in Lockport

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