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Moving reviews in Liverpool

  • A
    Square Deal Moving
    Biggest snowstorm of the year. Expected Jeff and Dayna call to cancel. They did not. Jeff was right on the money when he quoted the amount of time it would take to complete from start to finish. We had no choice to reschedule as it was an all or nothing. Either he and his crew helped us or my daughter and I with my 5 yr old granddaughter in tow would have moved piece by piece. Excellent customer service. I expected Jeff and his team to call it at 9:00 PM as most businesses would have but they did not. As exhausted as we all were they did not give up on us. My review is a little late but important. I was looking to write a review on my gutter guys who did a fantastic job and saw that my awesome mover earned a poor review. Guess you can't please everyone. Moving sucks period. If you're trying to cheap out on what the company offers maybe you should rent a truck and have your own people do your dirty work. Living with an antique hoarder who thought everything he owned was valuable, junk is junk. We understood that we would have to participate and understood that we needed help. We were willing to let the company do what they do best. Some people have trouble letting go of control and remembering that professionals might have a greater idea of the process. So, you get what you give. If you exude gratitude and patience you'll have a great experience. Don't go to Burger King with your own bun and cup for soda and expect a pleasant experience.
    - Debra B.
  • A
    Mark Skloda Moving & Trucking
    Mark saved my life! I had scheduled my Dad's move with another (larger) moving company. Two days before the move the other company called to tell me they couldn't do the move, they had a crew out with the flu. They had 2 crews, I'm sure they blew me off because the other job they had same day was probably worth more $$/bigger job. Offered me another day the next week, which wouldn't work. We had orchestrated the move with the ***'t Living facility, meds were involved, we had to move him the date we planned. I called Mark and he was SO nice. He told me he could fit me in, it would just have to be in the afternoon, instead of morning. They gave me an approximate time. On moving day, Mark called to let me know they were running a little late on the first job, but would be there within half an hour of the originally agreed upon time. The crew showed up, was professional, polite, took care with the furniture, asked me where we wanted things to go. They made short work of it. They were all a pleasure to work with. Mark stood by his quote, no hidden fees. I would definitely use them again! Especially if you are moving to greenpoint, they have done several moves there, and knew where to go, how things had to be set up in the bedroom.
    - Monica S.
  • A
    Square Deal Moving
    The first time we had everything packed and they just had to load/unload. The second time, they assisted in packing. Both times they were very efficient, and thorough - much quicker and careful than the other company we had tried before. The workers were very friendly and considerate and tried their best to keep things clean even with the rain and leaves from autumn. We had packing materials, but they brought some of their own just in case and did a very good job. We will definitely hire them again if we need movers. Maybe because we had a good idea of what was actually being moved, but every time the owner had a good estimate of how many guys and hours were needed. I don't remember going over time once.
    - Deborah S.
  • F
    Soliman Movers and More
    The company took forever to get back to me. When they did it was to explain what I needed and the addresses for the move. I gave that to them immediately. I never heard from them. I hired another company that was exceptional. I would never recommend Soliman.
    - Cheryl J.
  • A
    Ralph Palmisano Movers Inc
    I was very pleased with the services provided by the Ralph Palmisano team. Even though they arrived exactly when I was told they would, we were not quite finished packing. The guys were kind, patient and efficient, and they were able to fit all of my items in a probably too-small storage space. I definitely recommend them!
    - Anne Mary Z.
  • A
    Square Deal Moving
    PROs: 1. Friendly staff (dispatcher + movers)! 2. Helpful movers (had good suggestions for how to tackle the move AND organize storage unit). 3. Careful movers As a business, many of our items were worth FAR more than typical household items. And, the items were awkward or difficult to move, yet the movers handled everything perfectly w/no damage to the items or our facility. 4. Movers provided extra labor (loading old pallets on moving truck) The movers worked HARD for 4.5 hours w/ no complaints. 5. Easy to pay! (we used a commercial AmEx to pay for service + tip) CONs: Two things that could use a bit of improvement. 1. Communication Initial replies were not always the most prompt & required follow-ups from me to get what I needed. Confirmation of my email communication would be helpful & alleviate most issues. It seemed like there was a comm disconnect between the dispatcher, movers, and myself. (did not seem like the movers knew when they were supposed to arrive) Would be helpful if movers had my phone # & I had theirs (i.e. when they did not show at expected arrival time, it was not the easiest to contact them) 2. Timeliness Dispatcher was aware of arrival time (verbally & email), yet movers arrived about 45 min later than expected. Movers were not apologetic about being late, so I'm not sure they knew they were supposed to arrive earlier. As a result, it pushed out the end time. Neither of these CONs were big show-stoppers, but (if improved) would help create a more professional image for the business. Given the overall positive experience, I would use them again AND highly recommend to others.
    - Ronna L.
  • A
    Soliman Movers and More
    The movers showed up on time and were very professional. They were challenged somewhat by a large wooden cabinet used to store musical equipment, but were able to disassemble and reassemble it without a problem. They had the necessary tools to do the break down of the cabinet. They worked almost nonstop for three hours. No truck was used.
    - David H.
  • A
    Ralph Palmisano Movers Inc
    They were great!! Showed up on time....actually a little early....and went right to work. They were careful, and moved things very professionally. I was worried my table might not fit out the door....but they made it look easy!! The four gentlemen were all very good! Mr. Palmisano was at the move himself and was very organized.
    - Sarah S.
  • A
    Ralph Palmisano Movers Inc


    When the owners of the company (Ralph and Renee Palmisano) are as involved as these two are you can't have a better feeing about their commitment.  If we were to move again be it local, out of town, out of state or country we would not hesitate to use Palmisano movers.
    - Elaine A.
  • A
    Ralph Palmisano Movers Inc
    They moved us in the week after the projected close date in the most efficient manner possible.  We did incur an additional moving expense for the 2nd unloading of the truck because they had to actually handle our furniture 3 times but that was understandable.  They rescued us from a very stressful situation and were extremely quick and careful in the handling of our belongings.
    - Cheryl V.
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Moving Companies in Liverpool

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