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Home Security System reviews in Liverpool

  • D
    Installations Unlimited
    I chose to bring my new Mazda car to Installations Unlimited to have side molding installed; my husband had taken his car there a couple years ago for side molding on his car and was satisfied with their product and their work.  Unfortunately, I did not have the same experience!  It took a couple of months and several visitsbefore I had the correct side molding installed and chips repaired to my car that were caused by Installations Unlimited.  When my husband and I first went to Installations Unlimited, we asked about putting chrome side molding on my car, and an employee directed us to a page in a catalog and he then took down the information, said they would order the molding and call us when it came in.  I made the appointment to leave my car there after the molding came in.  A couple of hours after leaving mycar off, I got a call that the molding was too long for my car, so they���d haveto order shorter side molding.  I did not get a call when that came in, but had to call them to see what the status was on the molding.  It had arrived so I made the second appointment to leave my car.  After I picked up my car from this appointment, I saw a noticeable gap between the car and the curved end of the molding on both back doors.  When we took it back to Installations Unlimited to show them this, they explained that this was due to the curve on the back doors and since the chrome was not flexible, the molding was not flush with the car.  They suggested we bring the car back again and they���d fill in the gaps with some clear filler.  This was done on yet another visit.  A few days later when I opened the back door on the passenger side, I heard a loud metal against metal sound.  It turned out to be that the molding on the back door, when opened, was pressing against the front door.  This, one could see, was due to the thickness of the chrome molding and its placement too close to the front end of the back door.  So, I stopped using the back doors!   When I stopped by IU again, their solution���.. order this flexible silver molding that would work well with the curves on the back doors (why didn���t they tell me that in the first place!).   So, a fourth appointment was made (this doesn���t count the two trips back there to show them
    the problems we saw with the molding).  Initially, once installed, this replacement molding looked good, but upon closer
    inspection, you could see where paint had been chipped off the edge of the front doors and also on the front doors underneath where the chrome molding was.  Their solution��� we will order touch up paint and call when it comes in.  Inever got a call.  So, about 10 days later, I called IU only to be told the paint had not been ordered because they did not have my VIN # and had lost my phone number (I���m listed in the phone book, by the way!)!!  After giving them the info, they said they���d call when the paint came in.  Again, I never got the call, so called them about a week later and the paint had come in.  On my final appointment there, they used the touch up paint to repair the chips they were responsible for making on my new car.  My recommendation ���. question them on what they are going to install on your car and make sure it will work on your car and/or ask about other options!  There was no reason for us to have gone through two months of hassles and numerous trips to and time spent at IU���. If only IU had helped us make the right choice in molding to begin with instead of ordering and then installing molding that would not work on my car, all of this could have been avoided!
    - Arnold L. S.
  • A
    Frontpoint
    I had heard about Frontpoint Security from my sister. She had nothing but good things to say about the company and now I know why. I recieved the initial call about the service almost before I hit the enter button on my computer. I recieved all the equipment I requested within 2 days and installed the system in a matter of minutes. Everyone I have ever dealt with in this company is very professional and pleasant. They have the customer service thing down. They take the time to answer any questions and service calls are returned very quickly. I have been extremely but pleased with their service and would highly recommend them to anyone interested in a home security service/system.
    - Sheila R.
  • A
    SimpliSafe Home Security
    The experience was wonderful and I like them a lot. It’s a low cost service and a do-it-yourself system, so I wasn't sure if they would have good customer service. It turns out they have great customer service and support and I have been very pleased. I upgraded some services with them for the additional costs. All contacts I have reached have been very professional.
    - Steve C.
  • B
    ADT Security Services
    They didn’t give me the key fobs and apparently they had to install a wireless router.  They got me the key fobs, but today I found out that the panel is not working.  So I have to call them back today to come out because the key fobs work, but if I couldn’t find my keys when the alarm went off I won’t be able to shut it off by the panel.  The service was covered and because the router was more expensive they gave me the router and just charged me the labor.  Their pricing was good.  I paid $130 for him to come out and put the receiver and around $99 when they first came out as I was transferring it from my old home to my current home.  They have always been very professional and I have been very happy with them, though the first one that came out when I had transferred it to this house wasn’t the friendliest, but he did his job.  .The second one that came out said he didn’t know why the other one didn’t just put the receiver on since that’s what I wanted and he apologized for him.  He was very nice.  They come right out; I wasn’t here the first time he was supposed to come, but he still worked me in his schedule and came that same day.
    - michaela k.
  • A
    Time Warner Cable
    We've been with them for three years and we are happy with them. We negotiated the price and got a two year agreement. The experience has been very positive. They are always responsive. If we have any issues, we call and they respond right away. The price is good right now.
    - Diane R.
  • D
    Power Home Technologies - Raleigh NC
    unknown
    - michaela k.
  • A
    ADT Security Services
    .
    - michaela k.
  • A
    Installations Unlimited
    unknown
    - Patrick M.
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Home Security Companies in Liverpool

Companies below are listed in alphabetical order.

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