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Chimney & Fireplace reviews in Liverpool

  • A
    Expert Chimney Services Inc
    Jock was a pleasure to talk with. He came out to inspect our chimney and quote a new liner. Tommy and Matt came out after the snow cleared from our roof and installed the new liner. Great service!
    - Mark V.
  • A
    Countryside Stove & Chimney of Syracuse
    We did a lot of research before deciding to proceed with this project. We visited several shops in Onondaga county to determine who we would decide to buy an insert from. After they came to our house and surveyed what was required we received quotes that varied as much as 75% higher than Countryside's quote. One shop in particular acted as though they were doing us a favor by letting us talk to them.
    We've owned 5 houses throughout the past 40 years and did, in some cases extensive, remodeling to them. Having dealt with several contractors we can say that the professional staff at Countryside exceeded our expectations and then some. We highly recommend Countryside Stove & Chimney.
    You owe it to yourselves to visit them before you make your final decision.
    - Robert C.
  • C
    Plank Road Fireplace
    I spoke to the people at Plank Road a few times before deciding to purchase the fireplace there. I was told they would install the fireplace, I told them I would have the "box/frame" built and ready for them. So that is all I thought I had to do. The "knock-out/ box" was ready for them...they arrived on-time and looked at the framing and then said they would have to charge me extra to hook up the gas and elecric. I had them leave, my boyfriend had to bring over the gas and electric into the box for them. Next a contractor was doing some work on my house and said that the fire-resistant drywall needed to be caulked with special caulk. When I asked
    Plank Road, they told me "nahhh - just the drywall up was fine".
    The contractor doing other work told me it wouldn't pass inspection if I didn't... I removed the fireplace, fixed the drywall - inspite of Plank Road.
    Plank Road then returned and installed the fireplace. After it was in and operational, I asked them where the "brick back" was...they said "oh that was extra". it shouldn't have been as I had purposely asked about it when I purchased this fireplace. I would not hire these people again! There was hidden costs and inaccurate information that had to potentially cause a lot of grief.

    - Francine H.
  • A
    Plank Road Fireplace
    Reinstalled a wood stove fireplace insert that was improperly installed by the original dealer and left cold air pouring in.  The quantity of cold air leaking in around the wood stove insert has been dramatically reduced.  No complaints.
    - Diane B.
  • A
    Treelanders Tree Service LLC
    They removed a tree about 70~80' tall. This included stump removal. They provided NYS insurance form. They were extremely professional. The first crew removed the tree (they provided plates for the truck to drive over, so there wasn't any lawn damage). The second crew removed the stump.
    - Robert D.
  • C
    Plank Road Fireplace
    We went into their showroom and spoke with two fireplace/woodstove experts to get a quote for a Lopi Freedom Bay wood burning fireplace insert. They gave us a verbal quote of $4200, but when they came out to the house the quote was $5642 with no justification for the price increase. We later found out that we could get it all done for about $3800 after taxes elsewhere.
    - Greg W.
  • A
    Robert Pascal Chimney & Roofing Restorations

    I received estimates from six contractors but chose Bob Pascal because of his obvious knowledge of the work to be performed, and also because of his great reviews here on Angie's list. It was a very good decision indeed.
    Bob showed up when he said he would, and he completed the work on time and as promised. He and his brother Jack did all the work themselves, and were professional and courteous during the entire project. It's clear that they really take pride in the work they do. Customer satisfaction is obviously their number one priority.

    On the first day they dismantled the old chimney, carefully removed all the concrete and bricks and then placed all the debris into their trailer. On the second day on-site they built the new chimney with great looking bricks, made the forms for the concrete crown at the top of the chimney, and poured the concrete. I was amazed they were able to accomplish that much in one day. On the third day they installed the new copper flashing around the base of the chimney and replaced all of the roofing shingles that needed replacing. Because the concrete crown was not adequately dry on this date, they returned the next day to remove the forms and finish the job.
    I watched their progress throughout the entire project and am convinced I could not have found anyone to do this job any better than they did. At the end of each day they carefully cleaned up the entire area, - driveway, yard, etc.
    I am very happy that I chose Robert Pascal Chimney and Roofing Restorations for my chimney project. I definitely recommend Bob Pascal for any project you need to have done.
    - Albert H.
  • A
    - eric e.
  • A
    DH Ferrarone Company LLC
    There were several cracks and cap separations on our chimney allowing water inside the fireplace. They repaired the damaged areas, re-tarred the chimney to roof, swept and inspected the inside of the chimney. I feel the price they charged for the amount of work they did was a fair deal. They were prompt, had good people skills, and did a good job!
    - Greg W.
  • A
    Van Dusen Exteriors
    It was INCREDIBLE!!!  Eric, the owner, is absolutely wonderful!  He spent a lot of time with me helping me choose the type and color of the materials needed for the roof, chimney, stone columns, windows and storm doors.  He brought a variety of samples for me to look at, as well as pictures of similar jobs he had done so I could see what the finished product would actually look like.  He was beyond patient with me during this process. :o) Then, all the construction began. They removed and replaced the roof; removed the old chimney and put up beautiful stone around the chimney which matched the phenomenal new stone columns and door surround they made for the front of my house.  They installed new windows in the living room and 3 new storm doors throughout the house & garage. It far exceeded my expectations of the quality of the construction they performed and the dedication and attention to detail Eric showed. He has very high standards of workmanship. The guys on his crew worked hard to complete all of these installs in a very timely manner with great quality.  The foreman was incredible!  He went above & beyond to make sure the work stayed on schedule--so much so that he and a few of the guys stayed until almost 7 PM on 2 different nights so they could move onto the next stage of the construction in the morning.  All of the crew was very kind and helpful to me.  I can't say enough about how wonderful this company is.  The only drawback was that they didn't put out a sign in my yard so others could see who did this incredible job and one of my elderly neighbors had a company, with a similar sounding name, do their roof and it took 2 weeks for them just to do the roof!  This never would have happened with VanDusen Exteriors!  They are the BEST!!!!!
    - Betty D.
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Chimney And Fireplace Contractors in Liverpool

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