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Fireplace Repair reviews in Little Neck

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    Flue Tech Inc
    I would highly recommend them if you need to get work done. Mike @FlueTech provided exceptional service.
    - Mary M.
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    Affordable Home Services
    In December of 2019 we had just finished up the architectural plans for a new addition on our home. In the plans, there were several major updates: a 2-story addition with a family room on the first floor (including a wood-burning fireplace), massive his and hers walk-in closets on the second floor (connected to the master bedroom), a completely renovated and reimagined master bathroom, a two-level deck with the upper level being covered and the roof line of the new addition flowing into the roof over the deck, and a built-in gasline grill. It was a beautiful set of plans, but not without its challenges, especially around orchestrating the various heights for the two-level deck and family room (as it has French doors that exit out onto the deck). Our architect gave us recommendations for a couple of general contractors including Jim Federle of Affordable Home Services (AHS). Upon speaking with Jim, I was immediately impressed with his prompt response and how quickly he was able to come out and walk through our plans. Although it was during the holidays, he promised a quick turnaround on an estimate and had it to us within a few days, clearly taking time over a weekend to put the numbers together. He proved to have a very thorough understanding of the work we needed to do and was already giving recommendations and opinions on various options. I will admit that the estimate was a bit higher than we were initially expecting. But Jim worked with us to bring it down with a combination of simplifying our chimney/fireplace plans as well as giving a little on the price. With that said, once he came back with the slightly modified price, he stuck with it, which I greatly respect, because it proves that he and his son, John, had given it a lot of thought and were confident in their understanding of the work. One of the key differentiators that led us to ultimately select Jim and AHS was that as we went through the contract negotiations, everything we asked about was included in that price. As Jim explained: it would be "turnkey". Whereas the other organization we were considering had exceptions and exclusions, including some big pieces that would definitely have made it more costly than Jim's quote by the time everything was said and done. Another related differentiator was Jim's total confidence in the work, what it entailed, how long it would take (12 weeks), and his group's ability to do it. Although the first iteration of the contract may not have had as many line items around scope, the reason wasn't because they didn't think of it, but because everything truly was included. No matter what I asked, the answer was: "of course". And then to allay any concerns, AHS was more than happy to add all of those details into the contract. The third differentiator was that it seemed AHS was ready to roll with the project as soon as we were ready to make a decision. That combined with how responsive they were already within the estimate/contract process is super important, because it was a clear indicator of how the project would likely go during the actual work. This fast response time was the case throughout our project. The final differentiator, and probably the most important, is my husband and I really liked Jim. He struck us as genuine, personable, friendly, confident, and super knowledgeable/experienced. We wanted to work with him. When we spoke with one of his references who said her project was finished exactly on time and budget, and had glowing remarks about AHS, that sealed the deal for us. True to their word, the moment the contract was signed in mid January, they got to work, starting with our town's building department. Things got a bit hung up there for a few weeks (to no fault of Jim's, that's just how small town government goes, in fact, his dogged attention likely got things going faster than they ordinarily would have). On Feb 24th, our permits came through and literally the next day the crew was here breaking ground (an unseasonably warm winter has its benefits). This project ran like a well-oiled machine. All of the moving parts were perfectly orchestrated and that is a feat in and of itself as there were so many different specialists that had to be involved. Jose and the foundation crew moved fast, and Vargas and the framing crew moved even faster. The roofing/siding team was in and out so quickly that if you blinked you would have missed them. Pedro and the indoor/finishing team are versatile artists: from the drywall, to the painting, to the trim, to the hardwood, to the tile work, to placing the beautiful stone veneer on our fireplace and grill. John, Jim's son, built out the custom closets to match my grand vision exactly (without having to buy an expensive closet system!). Andy the electrician and Richie and George the plumbers rounded out the cast and were super efficient in their work. These different groups moved in and out seamlessly with rarely a day when work wasn't being executed. The commitment to excellence was clear and Jim exemplified that himself, showing up himself almost every morning to check in. He made recommendations that likely cost him more (like herringbone designs for our Trex decking and angled wood floors), because he knew it would look awesome. He noticed when something perhaps wasn't exactly right (things I didn't even notice) and made sure his team tweaked them. He never said no to any of our selections and the options we felt strongly about, even though some of those again were probably more costly than initially estimated, from the premium Trex decking, to the granite on the grill top and bathroom counter, to the exquisite authentic restored barnwood fireplace mantel. On top of that, he went clearly above and beyond when he brought the excavator back just to move a boulder in our yard further from the deck so it would look better, and agreed to have his team paint our hallway and stairwell (which was not at all part of the initial plans). They also brought in a truckload of top soil and seed for the yard around the deck, which wasn't something I had thought to ask about including. All proving a true commitment to making our home perfect. In return, I tried to be as easy as possible and not picky with everything else and trusting him on tile, cabinets, fixtures, etc, hopefully allowing him to balance out costs. The work officially finished on May 18, 2020 which was exactly 12 weeks and it was 100% turnkey, just as Jim promised, without costing a dime extra. No job is without its challenges, and this one had a whopper thrown in, when the COVID-19 coronavirus pandemic erupted right smack in the middle of this project. We were about 4 weeks in, with gaping holes in our bedroom, bathroom and kitchen, when the world essentially shut down. By sheer willpower, Jim and AHS did not skip a beat. There were some dicey weeks when we weren't sure if work might be forced to stop and obviously we all (workers, Jim, my husband and I and our 4 year old daughter), and our families, were nervous, worried about health and what would happen. When the town building inspectors stopped being able to come into homes, Jim had already built up enough good will with them and convinced them to approve work via video and pictures! We hadn't intended to live through the construction in our home, but going to live with family was no longer an option. It was difficult for us to be learning/working from home in the renovation chaos, and rarely being able to leave the house (with nowhere to go!). But we sort of all got through it together, and figured out how to socially distance while keeping the project going. Jim basically became our closest friend during that time, as he and the crews were the only people we saw in-person for weeks. I'd hear him roll up some days on his motorcycle and knew that I could look forward to a good conversation. Ironically, my parents had been doing their own renovation in March (just a bathroom) with a different contractor. Their bathroom work stopped and is still yet to be completed. The fact that Jim and AHS were able to finish this work on time and budget during a worldwide crisis speaks volumes. Needless to say, I highly recommend Jim and Affordable Home Services! We are thrilled with the outcome of our project, and it was worth every penny. We will definitely be using them again and look forward to having Jim and his family over for a BBQ once we are all allowed to congregate again.
    - Elizabeth S.
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    Flue Tech Inc
    The communication on arrival was very considerate and the gentleman was very professional and knew what he needed to do. Nick corrected my problem and I was pleased with the service.
    - Ann T.
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    Flue Tech Inc
    Great. Mike was thorough, efficient, and listened carefully. He was very interested in figuring out what was wrong. My fireplace had been shutting off intermittently. Mike checked all very carefully, downloaded the instruction manual for my system, and we decided to see if his cleaning and realigning solved the problem. So far it has. If not, I will certainly ask for him to return and replace the suspected bad part. All in all, highly recommended.
    - Kerry K.
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    Fred's Chimney Magic
    Excellent! Mike & Rob are great workers. Janice who works in office is wonderful & on top of her game. I highly recommend them & there prices are very reasonable!
    - maryann g.
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    Fred's Chimney Magic
    Very nice people, the guys were quick and polite. Pricing was very good for dryer vent cleaning AND they DO NOT charge to come and give an estimate like many other places do. My dryer vent is on the second floor and required a ladder to reach (which isn't hard) and many other places told me there's an extra charge for second floor vents. Not Fred's Chimney Magic - the price they quoted was the price I paid. My only qualm, or maybe it shouldn't be, is that they did not pull out the dryer to inspect the flex line and into the dryer. In the past, companies that did the work for me pulled the dryer. Maybe things have changed or maybe it's the equipment they use, I don't know, but I'm not overly worried. The vent line is a pretty straight run on galvanized hard metal tubing and the air flow is excellent so it's likely nice and clear in the dryer and the flex. The one thing that makes me cringe: The photo of the truck shows the plural "chimneys" written as "chimney's". An apostrophe indicates possessive, not plural. Yeah, I'm an English geek!
    - Elbert A.
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    UP ON THE ROOF, LLC
    I had an excellent experience with Aaron and the team at Up On The Roof. They were professional in their communications up front, were very responsive anytime I had a question, and helpful in working through the entire process. The work done was solid and clean. There was one slight mistake made where they broke a brick on the outer fireplace, but they made every effort to fix the issue. There was also a slight miscommunication regarding the fireplace doors not being included, but Aaron got them for us without any additional charge. The workers that came to our house were thorough and experienced. They talked us through every step of the process and made us feel very comfortable with what they were doing. I would recommend this company to any one needing work done on any chimney related issues and I will gladly use them for any work I need done in the future.
    - Michael D.
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    Lenny's Home Home Improvements
    We first saw Lenny’s craftsmanship at a friend’s house when he redid their kitchen and most of their first floor. We were in awe! I knew then that when my wife and I bought our forever home, we would want Lenny to do the work. Zoom forward 3 years to 2020 and Lenny was our guy. Lenny is meticulous with his work and treats each house he is working on as it if it were his own. He takes enormous pride in his work and that provides enormous assurance that the work is being done right. He will not settle for anything less than perfect. He communicates exceptionally well, always lays out options, has a great design eye, and is completely honest with his clients. He and his team were absolute professionals and in the 3 months they were here felt like family. Another perk in hiring Lenny is he knows all the best folks to call for any job. Need an electrician, a plumber, and HVAC repairman, even movers, he knows who to call and stakes his reputation on his referrals. Our home will have more projects down the road, and I know we will be going back to Lenny’s Home Improvements in East Brunswick, NJ. We did not bid for multiple contractors, but we know he was worth every penny. Lenny relies strictly on referrals and is always busy. That says it all!
    - Andrew D.
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    Island Chimney Service
    I have been using the services of Island Chimney for the past 3 years and they have provided great service and professionalism. The work they do is very good and effecient; while providing valuable advice on how to property maintain my chimney and fireplace.
    - Ray M.
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    Joe T. Carty
    I had used Joe Carty before to repair rotted wood casings and other exterior trim on my house and was extremely happy with the work and cost of the job. Recently, we were in the process of a corporate buyout after we transferred to a new job location and received a lengthy list of repairs that needed to be done before the company would assume the house. The repairs ranged from new panels for our hot tub to evaluating some moisture in our attic to removing a fireplace hearth board and fixing a damaged door. Joe was quick to complete the work making the process of working through our punch list painless and easy. I would highly recommend Joe for small repairs; I also know he does larger jobs and am sure the quality and attention to detail would be the same.
    - Danielle F.
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Fireplace Contractors in Little Neck

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