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Hvac Repair reviews in Leeds

  • F
    Affordable by Dan
    Installed very very poorly. Could have blown up my entire house. I had to have someone come back out and redo the work. I attempted to call him numerous time as he had advised me that there was supposed to be a warranty with the service, however he never responded.
    - Laura D.
  • F
    KoolTemp Heating & Cooling
    I had signed up for the annual maintenance contract for three oil-fired furnaces and two oil-fired hot water heaters in October at a cost of $750-800.   I set up the service appointment weeks in advance and took off from work to be there for what was described as an all-day job.  Kool-Temp called the morning of the appointment to cancel and reschedule.  I couldn't take another day off from work and let them know I needed to keep the appointment.  They agreed to send a technician out as was scheduled.
    The technician came and spent a few hours on the equipment (not all day as expected).  He took apart the oil burners and swapped out the gummed up oil nozzles on two of the units with new ones.  The remaining nozzles were only cleaned.  In putting the electrodes back together, he did not measure but simply eye-balled the position of the electrodes and put them back into the burners.
    The first furnace failed in November.  The electrode was loose and it burn out the transformer.  Service call to replace the transformer cost over $200.  I contacted Kool-Temp to question why I was being charged more than $200. for a $30. transformer.  A few days later, the owner called and left a message on my machine.  I returned his call and left a message with his secretary but have not heard back since.  Kool-Temp's slogan is "Fixed Right or It's Free" so one of my outstanding questions to them is why my equipment was not fixed right and why it wasn't free.
    The second piece of equipment failed in December (hot water heater) and then another one of the furnaces failed in January 2014, during an extremely cold spell AKA "Polar Vortex".  And of course, the house froze up and other problems resulted.
    I called a different HVAC contractor to come out and fix the oil burners.  They all had the some problem: faulty electrode position or the electrodes that were not secured properly and coming loose.  Cost $140.
    The net result was that three of the five oil burners that were serviced during Kool Temp's annual maintenance were rendered unreliable and soon broke down altogether.  All the equipment was in perfect working order and dependable before they serviced it.  In light of the 60% failure rate, I suspect the remaining two oil-burners will need to be looked at before they too encounter similar problems. 
    Here is what Kool-Temp's website says the Maintenance Program offers:
    What a "Planned Maintenance Program" includes and how you benefit.
    Tune-Up Includes:
    Check evaporator coil
    Lubricate fan motor
    Set manifold pressure
    Monitor expansion valve
    Check start and run capacitors
    Test fan limit switch
    Clean evaporator drain
    Check start and run delays
    Clean blower wheel
    Adjust bypass dampers
    Monitor refrigerant level
    Inspect valves
    Clean or replace filters
    Adjust operating pressures
    Check flue
    Tighten electrical connections
    Measure voltage differences
    Check flame baffle
    Evaluate safety controls
    Measure amperage draw
    Clean combustion chamber
    Measure temperature difference
    Clean and adjust burners
    Clean heat exchanger
    Clean condenser coil
    Evaluate vent system
    Test thermocouple
    Adjust thermostat calibration
    Set burner adjustment
    Check combustion air
    Check fan blades for tightness
    Measure gas input
    Benefits
    Reduce Cooling and Heating Costs
    - saving you money!
    Protects Your Home
    - assures proper and safe equipment operation!
    Improve Your Equipment Efficiency
    -get the most from your investment!
    Priority Customer
    - same day service when you need it!
    Add Years to Equipment Life
    -peace of mind!
    Agreement is Transferable
    - adds value to your home!
    Improved Dependability
    - comfort available when you want it!
    Discount on Repair Service
    - save money on all necessary repairs!
    24-Hour Emergency Service 365 days a year
    Service at your convenience -- not ours!
    Let us serve you by taking over your equipment's required maintenance. We
    service nearly every type and brand of heating and air conditioning
    equipment ever made.

     
    Here is the link:  http://www.kooltemp.com/webapp/p/23/annual-maintenance
    In my case, I did not receive the services that I paid for when I signed up for the annual maintenance agreement.  Instead, my equipment has had a 60% failure rate at a cost of approximately $1,000. paid to Kool-Temp plus the additional $140. cost to hire a professional HVAC technician to properly service the equipment.
    I would strongly advise anyone considering using Kool-Temp to avoid them and use a reputable HVAC service for maintenance and repairs.  This will save you time, money and the hassle of frozen pipes.


    - Laurie B.
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HVAC Contractors in Leeds

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