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Pest Control reviews in Le Roy

  • D
    Exodus Exterminating inc
    When I hired an exterminator, I had 2 expectations: they would get rid of the mice I had and keep future mice out of the house. Exodus did neither. In my initial conversation with the sales person, I was told that the technician would examine the premises to locate mouse entry points, use an allotment of copper stuffing to fill small voids, make recommendations for other repairs to eliminate entryways, set traps, and set bait stations. I was told that there would be follow-up visits as needed for 90 days. When the technician actually arrived, I showed him where I had caught mice and seen droppings. He set traps and bait stations in places where there had been NO activity and did a cursory inspection of my basement. He said he really couldn't tell where the mice might be getting in, and when I brought up the copper stuffing, he said he didn't do that and that the sales guy "had no idea what he was talking about because he doesn't work in the field." The contract he gave me listed visits over 2 months (not the 90 days I had been told.) Before he left, I realized that the mouse activity had started around the time I had a water line drilled for my new refrigerator. He agreed that could be a source of the problem then left without investigating, leaving me to pull out the fridge and find HUGE piles of mouse droppings. I called the office to express my concerns and was told they would assign a different technician for my follow-ups. The same technician came the next visit. He checked the traps and had caught 1 mouse. This time, he did inspect the foundation outside the house and found one void that he recommended filling. He said the rest of the foundation was solid. As I was filling the hole he showed me and walking around the house, I found no less than 20 holes as big as or bigger than the one he pointed out. The last 2 visits netted 0 additional mice and Exodus was done. (Exodus total mouse count: 1) Since they "finished", I have caught 2 more mice and am continuing to see evidence of mouse activity (i.e. droppings) in my kitchen - not exactly where I want mice crawling around. To sum up, I paid $247 to catch 1 mouse.
    - Lauren W.
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Pest Exterminators in Le Roy

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