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Irrigation System reviews in Latham

  • D
    A J Lawn Sprinkler Co Inc
    Good and bad. They installed the sprinkler system and it works as advertised. However, they never checked to see if there were any electrical lines buried in the yard or if there were underground drainage spouts in the path of the sprinkler system lines. They cut through the electrical lines and the drainage tiles causing close approximately $1000 in damage (cost to repair.) The guys on my job were rookies at best... Work was done in summer 2015.
    - Gregory S.
  • D
    A J Lawn Sprinkler Co Inc

    Technician showed within the 4 hour window. He did some of the repairs but could not finish because the office called him and sent him elsewhere. Instead of focusing on the heads and zones I INSTRUCTED WERE PROBLEMS he decided to go through all of them and replaced ones HE thought needed replacement. I deferred to his judgment which ended up a big mistake since he ran out of time. So now I don't have fixed what I wanted fixed, it cost me more labor cost, 4hrs, and I need to reschedule. He comes back a second time, again he digs up a head and pipe that was working fine and then fixes what I wanted fixed. About a week goes by and I see the head and pipe he SHOULDN'T worked  on,  sticking 2 ft out of the ground. I call again and set up a time. The office screws up the appointment and wants to send him in the morning which I had told them was not possible. Finally he shows up the third time. He buries the head and pipe again all the while complaining. I told him he needed to  adjust another head and replace one that he worked on before because it wasn't working properly and caused a section of my lawn to burn since his second visit. He got all agitated and started yelling that the office didn't put it in the work order and he had to go to another job. It would have taken 15 minutes but he just left. The next morning I get an email with an invoice saying no charge but no explanation why he acted the way he did nor asking if my problem was fixed or if I needed a fourth appointment.

    This company use to care about its customers and the quality of its services, but not any more. They stress out their workers by scheduling too many appointments on a given day resulting in poor quality and unnecessary rescheduling. Guess its time I move on, SAVE YOURSELF THE HASSSEL USE SOMEONE ELSE.


    - Michael M.
  • A
    Rainbow Lawn Sprinklers
    I moved into this house a few years ago and the Rainbow sticker was on the sprinkler control box, so that's who I have called to winterize the system. They are punctual and reasonably priced.
    - Jacques G.
  • A
    Pro-Tech Lawn Sprinklers
                                                  A+
    - CAROL R.
  • A
    BACKCOUNTRY IRRIGATION & HARDSCAPE DESIGNS
    Darin was rarely able to answer the phone when I called, but always returned my call within an hour or so. He was very polite when he came to do the estimate and actually called me to say he could show up early. Anyone who has worked with contractors knows how rare that is. His price was well below all the others we had received. When we called him back to hire him, he said they were scheduling about 3 weeks out and he would give me a call when we were next. Three weeks later I called him to see how close we were to the top of his list and he said that the rainy weather had put him a little behind schedule. This was understandable since we had a really wet spring, but I wish he had called me to let me know. He offered to do the indoor work the next day since the forecast was for more rain. I took the day off and he arrived with his plumber bright and early. Both of them were very professional and were no inconvenience. When he was done, the plumber showed me everything and walked me through what he had done. Darin called me back a week later when the weather was nice again and we set up an install day. Just like last time, I took a day off, he showed up first thing in the morning with a couple helpers and went right to work. With the exception of letting them into the house, I really didn't need to be there. They just did their thing while I read a book inside. It took them most of the day and when they were done, Darin showed me how to use the control box. I cut him a check and that was it. That was 10 days ago and the sprinklers are working fine.

    I have a pretty flexible schedule, so taking 2 days off wasn't as much of a problem for me as it might be for some. You just have to be aware that installing a sprinkler system does require a lot of indoor work as well, so it's not something that they can do while you're at work. All in all the experience was good. You can barely tell where they ran the line. The sod they dug up around the sprinkler heads is starting to turn brown, but that's to be expected. I'm sure it'll come back next year, if not later this summer.
    - Brian S.
  • A
    Pro-Tech Lawn Sprinklers
    Fantastic! Very professional, very prompt, very friendly group! The technician took the time to explain what he was doing, walking me through the process of preparing the system for winter.
    - Gregory S.
  • F
    Pearl Landscaping & Stone Co.
    Poorly.
    - Gail W.
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Lawn Irrigation Services in Latham

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