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Chimney & Fireplace reviews in Lancaster

  • B
    Zenner & Ritter Home Services
    Technician was very professional and candid, but would not repair leak without installing an in-line valve due to liability issues. Quote for installing a valve ($600) was too high for me, so with technician's feedback/advice I decided to cap the line later myself at the T-junction in the basement (rather than installing a valve) since we don't actually use the fireplace gas line. I was disappointed that technician didn't do such a simple thing as capping the line himself for the service call fee, and maybe he would have capped it if he had the right sized cap on hand, but wasn't worth paying him to go get just a cap and return to install it at $80+/hr. Still, he was at our place for nearly an hour investigating the issue and discussing options, so at least we had his full attention and honest, informed opinion.
    - S M.
  • A
    Clean Sweep Chimney Service & Heating
    The person who handled my initial call was the technician who serviced my fireplace and chimney. At the initial call, he asked me some questions, provided an estimate of cost and time, explained acceptable payment methods, and set an appointment. On the appointed day, the technician was on time. He introduced himself and was polite. He was friendly and made some jokes, too. After that, he got right to work. First he asked me if I had any concerns about the fireplace or chimney, and he asked me how much wood we tend to burn, if there was any history of prior chimney cleaning or repairs or professional recommendations. He wanted to be aware of these things in order to do a better job during the inspection. He was efficient and finished within his time estimate. His cost estimate was accurate, too. The technician gave me a general and quot;state of healthand quot; report of my fireplace and chimney. He also made some sound recommendations that were designed to save me money (rather than get me to spend more, unnecessarily). He assured me that the minor wear and tear was not a safety concern and he instructed me on how to watch for problems that might indicate a bigger problem starting, or a hazard. He also pointed out features of my fireplace that would allow for easy upgrades should I ever wish to consider them in the future. When he left, there was no mess. My experience with this company and thier service was flawless and met my expectations in every way. I will use them again in the future.
    - Karen S.
  • F
    Complete Heat Inc
    What I've learned (the hard way) is that I should have never trusted an HVAC guy with a fireplace. Although by all accounts here on Angie's List, they seem to know what they are doing when it comes to Heating and Cooling...good for them...I would suggest avoiding them for your fireplace needs. I have since learned that the Conversion Kit that was installed was not only NOT approved by the manufacturer, but that it was also left in a condition that did not meet UL Listed requirements. So now, after 4 visit over 4 years, I am stuck with a fireplace that is inoperable and have asked for my money back; but after trying to reason with the owner, it is apparent that we will likely end up in court. (A town fire official I spoke with believes that I may very well have had a fire hazard in my house for 4 years, and that I'm fortunate to only be asking for my money back.)

    Not the best use of my time here; I've never felt the need to take anyone to court in the past...
    - Kevin R.
  • F
    MR SWEEP MONROE
    They did very little work and what work they did do was done badly. I tried for the longest time to reach them on the phone to reschedule them to finish the work but they never returned any of my calls. The one time I did get hold of someone from the company they promised to come back. They never did.
    - JOHN B.
  • A
    D Allen & Sons Contracting
    Work was off high quality. Workers were very respectable and clean up was good
    - Carl M.
  • A
    TOP HAT CHIMNEY SERVICE
    Job was done to my satisfaction. Contractor showed up on time and completed did the job under less than favorable weather conditions
    - John S.
  • A
    Felgemacher Masonry
    The guys were early for my appointment, thorough and polite. I highly recommend them and will use them again.
    - Laura S.
  • A
    BLACK HAT CHIMNEY & FIREPLACE
    unknown
    - randall B.
  • A
    Mathis Farm Products
    .
    - Paul F.
  • A
    American Fireplace Chimney Service
    unknown
    - Lois T.
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Chimney And Fireplace Contractors in Lancaster

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