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Moving reviews in Lake Success

  • B
    Roadway Moving
    Fair. I will give them kudos for getting things here without damage. However, their attitude leaves a lot to be desired. No matter how many times I pointed out things which I did not want packed, they packed them, and then could not locate them in order to unpack them. They insisted I sign off on everything having arrived before they would even unload the truck. This should not be allowed. They did not deliver two of my very expensive ( over $500 each) specimen plants in their equally expensive planters. I can not even replace them because of their rarity. The "foreman", a very young guy, insisted that the scratches in my bed frame were not only there before it was moved, but that he had pointed them out to me before taking it to the truck. Not true. There were also a bunch of sticky patches on top of my dresser. The piece de resistance was when I asked them not to put things on top of my bedroom dresser while they were packing because it was an expensive piece, and this foreman told me I had enough money to replace it. Totally uncalled for statement, and I did register a complaint about it with the company. To say he had nerve would be putting it mildly. As movers go, at least this time I had no broken items, but the loss of those plants and the big mouth of the foreman, coupled with the total lack of paying attention to what I did or did not want packed can not be excused. Are they very expensive? You bet. Would I use them again? No.
    - LESLIE W.
  • F
    The Moving Doctor
    They estimated the job to be 2 days at approximately 5400. This price included a piano, pool table, dining room set with 8 chairs and sideboard which ultimately did not need to be moved as my buyer decided to buy them. More importantly, I had a large granite etching on the wall that they assured me would be no problem to move. The move took 4 days, not 2, and was &3000 over the estimate. We got them to take $1000 less but that went towards moving the granite. Even though they said they could move it, they declined at the last minute and I had to find an art mover for 1100. Additionally, as I unpack I find more breakage and damage. The men on the job were nice and worked hard. I tipped generously and bought lunch every day However, I would never use them again or recommend them.
    - Linda A.
  • C
    ASTRO MOVING & STORAGE- Allied Van Lines
    The April 2010 move was beyond spectacular and exceeded all my expectations. I used the 4 man-group package and they arrive promptly at 800am and was a well-oiled team that clearly have worked together and knew what they were doing. By mid-afternoon, they were completely done and moved out of the house and by 300pm, they cleared out the truck and moved everything into the storage facility. Everything was immaculately wrapped and taped and just taken care of. Although they finished earlier than the estimated 8 hours of time that was originally quoted, I didn?t even bother to go back to the original bill and ask for money back because they shouldn?t be penalized for working faster and harder. Besides, they went exactly within the price quote. Since moving from storage into a house was supposed to be quicker and cheaper (no more packing and wrapping to be done?just load into truck and leave in the new residence), and especially since I had such a good experience, I called ASTRO again. It was a disaster. Another 4-man-team came. Late. They started a hour late and then the crew chief spends another 40 minutes telling me and my husband that they work really hard and they live on tips and hinting the entire time that they would work better if we tipped well. Then, they asked for water and food to be supplied. I couldn?t believe it. It took 4 hours to move already pre-packaged boxes and furniture into the truck and then they went and had an hour for lunch. The first team had packed, wrapped, and shrunk-wrapped the entire house into boxes and packages AND loaded everything into the truck, AND drove to the storage place in the same time frame. Then, it took another 4 hours to just move the things into the new house. The killer came when they went OVER the 8 hours budgeted (although their own estimator stated that moving from storage facility to house is always less time than the other way around). We also were moving into a bigger place and most of this second part of the move entailed the team to just move the things into the house and the garage. So the crew chief basically stated that I could either call the company and pay the extra hour or pay them the extra hour direct. Since I budgeted the tip to be the extra hour, I just paid him to extra hour direct ($170) and lo-and-behold, everything gets done in 20 minutes.
    - Amy L.
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Moving Companies in Lake Success

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