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Tile Installation reviews in Lagrangeville

  • F
    Fix It For Less
    returned my initial text with a request for a photo. I Sent the photo and he booked an appointment for around 5p but failed to show, call, reschedule or follow-up. I believe, if really a professional, he could have followed up with a response of either 'too busy', 'not my kind of project' or 'sorry, I got behind but can we meet on another day & time.' I'm lucky I didn't give him a cash deposit before he blew me off.
    - Gary M.
  • F
    Handy Andy
    Tom began work on framing fairly quickly after the total price was agreed and a contract written and presented by Handy Andy. Tom did initiate some additional cleaning of the space which was appreciated but not requested as my husband and I both work full-time and are expecting our first child in mid-January. Tom's work initially appeared acceptable, following my husband's request that all studs were to be secured with screws. Tom agreed to use the structural screws provided to complete all of the framing. After approximately 25% of the framing was complete, Tom apparently decided screws were too cumbersome or simply not needed and took it upon himself to break open our brand new, still in the box, nail gun and start using it to complete the task. This was certainly not appreciated but we decided to let it go for the sake of seeing work proceed. Ultimately, it was actually beneficial that Tom chose to avail himself of our tools and materials as he did not use the structural screws provided to him, but instead chose to fling the box under the stairway, spilling screws over a large area. The screws were discovered while my husband was completing the wiring. After a more careful inspection, we realized that Tom had decided, on his own, that drywall screws were preferable for attaching studs - drywall screwss are, in fact, not structural and violate building code. In addition, Tom seemed to have difficulties understanding that studs are to be placed 16 inches on center - not 14, not 18, but 16. Other framing problems cropped up such as door frames secured only at the top and studs that were installed out of plumb. Tom attempted to blame "bad lumber" that was twisted or warped for the problem but when a stud under a window is less than 2 feet long, it seems rather odd that the difference between 2 studs could vary more than an inch from top to bottom. As work progressed, there always seemed to be other "issues" that would crop up with Tom - a problem with transportation causing a delay of a few days, a trip to traffic court consuming yet another day. Tom did come in over a weekend to work on the window installation but the finish work, i.e. framing around the windows for drywall installation, was never completed. We ended up completing that portion of the work ourselves in order to facilitate some of the drywall installation. We had also completed the wiring and, concurrently, I completed the full insulation of the space despite being nearly 8 months pregnant at the onset of the job. The drywall installation was subcontracted by Tom - this was appreciated as the workers were polite and efficient while they were actually on-site although they only did a total of about 6 hours worth of work. However, while the drywallers were working, Tom managed to not ever be on-site longer than about an hour. This meant that there was still work for which he had been paid that was not complete such as framing the new windows and finishing the last of the stud walls and pocket door installation which had a "missing" bracket that disappeared after Tom had opened the packaging. In addition, the drywall subcontractors left without finishing the job - we can only presume this was because Tom was not on-site to provide guidance and supervision. On the second day of drywall, Tom?s subs left after about two hours, leaving ceiling sheets attached with only edge nails and without all the electrical boxes cut out; including an electrical box that was identified as hidden under drywall they had hung the previous day. While never seen by anyone in our home, Tom managed to reacquire his ladder which he had left behind at the worksite and still performing no work to finish framing and window installation. Tom was paid $3,700 - up-front in several installments at his request because he was "counting on the speed of this job" for framing, drywall, and window installation labor. He finished nothing. We chose to sever the relationship with Handy Andy on December 23 without completion of the work since Tom seemed to have abandoned the job including the work he had already been paid to do. At this time, we are seeking a refund for work not completed, around $1,400. I find it utterly appalling that any contractor would think it appropriate to abandon work on a project when your client is 8 1/2 months pregnant and desperately trying to finish said project before the birth of a baby Tom seemed to lack the ability and concentration to handle this job. While other reviews here are positive, we feel that he took on more than he was capable of completing and rather than admit the job was beyond his skill-set, he chose to abandon the work without fully completing any task he was contracted and paid to do. Hire at your own risk. As this contractor has currently taken money for work not complete and refuses to even acknowledge that he has been fired from a job, I would absolutely recommend that any person stay away and never hire. Why waste your time on an irresposible thief or fraud of a contractor who can't finish a job - save yourself the hassle and look elsewhere for assistance.
    - Isabel D.
  • A
    Mr Fix It
    Raul was courteous and professional. Repair was made well and done for a fair price.
    - Matthew M.
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Tile Installers in Lagrangeville

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