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Plumber reviews in La Fayette

  • A
    CNY Water Warehouse LLC
    Great service! Excellent price! My well pump died Thursday night. I called first thing Friday AM and Dave finished up a small job and was here by 9:05. He was excellent at diagnosing the problem, and methodically went through the small things before recommending a new pump. He explained everything to me, and recommended things (new wiring, barb fitting, pressure gauge) without it being a hard sell. He used quality products and materials. He was done before noon, and that's with me asking him to adjust the pressure switch and tank. Everything works great! I am a very satisfied customer.
    - Patrick O.
  • D
    Jacks Septic Service
    What I will give them is that they were the only ones who actually responded to my online/email request for a quote.  And, they did so in a timely manner, with relative friendliness.

    After I responded that I'd like to go with them, they did call within a 48 hours to work out a schedule.  Logistics didn't sound like they would work for the day they called, between our schedules, so Jack suggested Wednesday, which would be after a larger job they had going at the beginning of the week.  I agreed.  Today is Wed, and they hadn't called by noon, so I called them.  No answer, so I left a message.  3:00 rolled around and still no contact whatsoever.  I took it as a sign they did not want my business and called another company to take care of it, leaving them a message to that end.

    Honestly, it makes little sense to me when it was such a straightforward job.  If a little courtesy was extended to let me know they had issues (assuming that's the case), then I would have probably waited another day or so, but, with no contact, that's a deal breaker and a sign of being undependable.

    Sorry we could not work it out.  Please have more care with your future customers.  Thanks.




    - Dan P.
  • A
    CNY Water Warehouse LLC

    Mr Garlock has been servicing my water softener for the last few years.  After noticing a considerable amount of debris and water leaking from the machine I consulted with him and we agreed that it was time to give the system an overhaul. (It was originally installed in 2003)

     Mr Garlock arrived promptly and made sure all possible supplies were on hand.  He replaced both the resin and the carbon material in both cylinders and cleaned out all debris that might cause an issue in the future.  He alerted me of another problem that might need to be addressed if this initial repair didn't completely solve the issue. He recommended I wait a few days to see if the issue was resolved.  If it came back I was to contact him immediately and we would schedule a second visit.  The initial visit lasted approximately 4 hours and Mr Garlock made sure that he cleaned up the work space before leaving. 

    Unfortunately, after a few days the trickle of water started up again.  I contacted Mr Garlock immediately and he scheduled me in for that same afternoon to repair the secondary issue.  In approximately an hour the issue was solved.  Can't say enough about the service and attention given by Mr Garlock.  Highly recommend him!


    - Christine F.
  • A
    Fingerlakes Water Conditioning Inc.
    They are very busy this time of year, but were able to get me in the schedule. They first came to look at my unit and assess what needed to be done. They did not charge me to come and look at my system.
    Once they knew the cost and timing, they called and gave me a quote and I scheduled a date to have the work done.
    They arrived on time, explained everything to me and were done in the time frame they committed to. They advised they would be contacting me in a couple weeks to see how the system was running and would monitor to make sure all the settings were correct.
    They also advised I should be good for 3 to 5 years before my system will need to be serviced again.
    It was a relief that I finally found someone who knew the system I had and what needed to be done.


    - Linda S.
  • A
    Barber & Deline Well Drilling

        We called Barber and Deline when we needed a new well for my parent's residence in LaFayette.  Right off the bat, the person that answered the phone was curteous, polite and professional.  She took my information and told me that Bob Lilly would contact me as soon as he returned to the office.  
        Bob contacted me, as promised, and we set up a meeting at my parent's residence.  Bob was also very professional and polite on the phone.  One the day of our meeting, Bob arrived on time, and he located the best place to dig the new well.  He took the time to answer all of my questions.  
        The area that we live in is known to have deep wells - ours went 600 feet.  Barber and Deline had excellent equipment - it looked brand new - and certainly capable of completing the task.  The well crew members were very polite and knowledgeable.  They took the time to answer any questions I had.  I had to leave the site, and Barber & Deline kept me up to date on the progress of the well.  I finally received a call from the office that told me the crew hit water and we had a well!  The person on the phone seemed genuinely happy to give us the good news.  
        After the well was drilled, another crew came up to the house to dig the trench for the lines and to connect the well to the existing system.  Again, each one of them carried themselves in a professional manner and were very patient with our multiple questions.  They seemed like a group that really knew their jobs and enjoyed them as well.  The plumbing work inside was very neatly done.  Bob Lilly suggested using some of our existing equipment to save money.  It was nice to see that he was concerned about doing the "right thing" rather than unecessarily replacing good equipment.  The end result was a well and pump system that worked flawlessly.   They even did a great job cleaning up the yard from all the digging!
        If anyone is looking for a great company to perform well or pump work, call Barber and Deline.  We were very pleased with each and every member of the staff that we dealt with.  They take a great deal of pride in their work,  and it shows.  Great people!  Great Company!


    - Mark P.
  • A
    CNY Water Warehouse LLC
    We just had a new well drilled at our house, and like many houses in the area - we hit sulfur.  Dave Garlock, at the CNY Water Warehouse came highly recommended to us.  He was actually recommended by the well drilling company.  Their water treatment person was not available at the time.  (We had a great driller - and it said a lot right from the start when he made this recommendation)  I called Dave on a Tuesday Afternoon, and right from the start, he presented himself in a professional and knowledgeable manner.  He offered to meet me that same evening to look at our system and to assess the problem.
    Dave showed up that evening and took the time to explain the different solutions to address our water issues.  He suggested a system that he thought would best remove the high concentrations of sulfur that we had.  Once we agreed on a system, I told him that I would appreciate it if we could get installation done as quickly as possible.  He said that he would do his absolute best.
    Right from the start, Dave Garlock appeared professional, knowledgeable and trustworthy.  I was going to be out of town for a couple of days, so I left him access to the house.  Early on Thursday morning - I received a call from Dave and he told me that the system was done.  I was already en route to the house when he called, and told him that I would be there in an hour.  He said that it was no problem, and that he would meet me there to explain the system.  When I arrived, I was extremely pleased with what I saw. It was meticulous work -  obviously a professional job with the plumbing and electrical work that was required.  Beyond that, I couldn't believe how quickly he was able to fit us in to his schedule and complete the project.  
    He took they time to explain they system and it worked flawlessly!  Not a whiff or taste of sulfur in the water!  
    In the business world today, having someone who does meticulous work AND is someone you can trust, is a great find.  That's what we found with Dave Garlock and the CNY Water Warehouse.  I would highly recommend him to anyone who needs water services.
    - Mark P.
  • A
    Shutes Water Systems
    Shutes Lafayette Well Drilling did an extensive amount of work and they did an awesome job. They told me exactly what they were going to do and how they were going to do it. Actually, I was at work. My son was at home. He was here and he related on him. He talked to me and got on the phone with me. They were very, very good and extremely knowledgeable. If there was a mess or spills, they made sure they cleaned it up. There's nothing that I didn't like. The fact that it was an emergency situation on a Monday morning, they came right out. The price was a bite for me but it was reasonable. My son was very impressed with them.
    - Liz E.
  • A
    CNY Water Warehouse LLC
    Tank is working well, pressure seems to be holding and I didn't have to buy any unnecessary equipment. I even had supplies sitting by my door the next morning! I wish everyone could be so efficient and helpful. I tell everyone to use his services!
    - Christine F.
  • A
    CNY Water Warehouse LLC
    Project went well as it always has. I have lousy water, and a very complicated system of holding,backwash and use both chlorine and hydrogen peroxide to treat our water on two systems. Whether it is installing a collection system, replacing the well pump, or repairing/replacing the water treatment systems, Mr. Garlock does what I expect from a good contractor: he calls me back promptly if I leave a message; he comes when he says he will come; and does the job to my satisfaction. And what is most important to me, if I need follow up, I get it. If I have any concerns or a problem, I call .
    - Keith O.
  • A
    Barber & Deline Well Drilling
    I was having problems with my water purification system, getting air in the lines.  Barber and Deline is a well established company being in the well drilling business for many year and I was pleased to see that they now sell and maintenance water purification systems.
    They quoted me a service call price of $65, which was must less than other competitors.  The repair person showed up on time, was very thorough and fixed the problem.  He also retested my water, showed me his test results and explained everything, confirming that my water system was working correctly.
    While he was there, I asked him to check the well cap on the pipe in my yard, as I knew it needed to be replaced.
    He took care of everything and I paid for his service and a new well cap that totaled approx. $100.  He even went back to the shop to get the well cap and came back to install it.
    Excellent and competent service !
    - Linda S.
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Plumbers in La Fayette

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