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Audiology reviews in Kingston

  • A
    Northern Dutchess Ent. Pllc
    Ms.I originally bought a pair of Oticon AgilPro hearing aids from
    the Audiology department of this practice 2+ years ago. At that time, I
    worked at a college and asked around about who to go to...a number of
    people recommended this practice. I got a quote from them, which seemed
    a bit steep (compared to some Internet prices), but the recommendations
    were so strong, I decided to go to them anyway. I have never been
    happier, nor received better value from anything I've ever gotten...it
    was like buying an Acura with free service for the first 10 years. What
    I didn't understand when I got them was:
    = how carefully they would be adjusted to me, including a tailored extra profile to deal with a problem interacting with my musical instrument playing
    = that all the subsequent visits would be free
    = that the things that wear or must be replaced, other than the batteries (ear spacer, no-war ring) would be provided free
    = that my hearing would be rechecked and the aids recalibrated yearly free
    = that the audiologist, Linda Harris, would be *so* friendly, so knowledgeable (30 years), so professional, so focused on making the aids working perfectly and me happy, so patient and thorough in answering all my questions and requests.
    = that they would make sure to remind me so that the damage or loss replacement insurance was renewed every year, no small matter for these little devices that cost $3-5K.
    I could go on, but it boils down to this: I have never been given service this good before. Hearings aids are *not* a commodity you buy like a light bulb; they must be fitted and tailored to you....and re-adjusted periodically. You are buying service as much as product....without good, knowledgeable service, hearing aids are next to useless. Ms. Harrris provides that service in depth and quality

    - Stewart D.
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Audiologists in Kingston

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